Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 21" Self-Propelled Lawn Mower + Blower + 12" String Trimmer, Batteries and Charger Included - Green
Average customer rating
4.3
(505 Reviews)
Rating breakdown 505 reviews
5 Stars
334
4 Stars
85
3 Stars
30
2 Stars
19
1 Star
37
89%of customers recommend this product.
(
360 out of
405)
Customer Reviews for Greenworks - 48V (24V x 2) 21" Self-Propelled Lawn Mower + Blower + 12" String Trimmer, Batteries and Charger Included - Green
Customer Rating
5
48v (24v x2) combo kit
on July 28, 2025
Posted by: JCM3rd
from Longwood, FL
Gender:Male
[This review was collected as part of a promotion.] I bought this combo for my son. I bought a similar 80v combo for myself about 4 months ago and it has been great.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great machine
on July 22, 2025
Posted by: Herb5
from Hialeah, Florida
Gender:Male
[This review was collected as part of a promotion.] Easy start and works good with self propelled function.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
DON'T BUY!!!!
on July 18, 2025
Posted by: Robert31245
from Broken Arrow, OK
Gender:Male
not gonna lie the product is put together very cheap. i bought the 3 piece combo kit went to use it for the first time yesterday and the arms on the lower are broken and won't stay in the correct position bc the little piece that holds it on the side broke doesn't even thread into the piece. broke while pushing it and now just flops everywhere and can't use it. the weed eater doesn't even lock into place and just shuts off every five minutes. very poor product just stick to gas
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Care, Greenworks customer sucess, July 24, 2025
Hello Robert31245,
Thank you for your feedback, and we're truly sorry to hear about your experience with the 3-piece combo kit.
We understand how disappointing it is to encounter issues right out of the box—especially with the mower arms not staying in place and the trimmer shutting off unexpectedly. That’s certainly not the experience we want for our valued customers.
Please contact support at 1-888-909-6757 or through chats directly on our website. Thank you again for bringing this to our attention—we’d appreciate the opportunity to turn things around.
Thank you for your feedback, and we're truly sorry to hear about your experience with the 3-piece combo kit.
We understand how disappointing it is to encounter issues right out of the box—especially with the mower arms not staying in place and the trimmer shutting off unexpectedly. That’s certainly not the experience we want for our valued customers.
Please contact support at 1-888-909-6757 or through chats directly on our website. Thank you again for bringing this to our attention—we’d appreciate the opportunity to turn things around.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Deal!
on July 7, 2025
Posted by: Castle3500
from Clermont, FL
Gender:Male
[This review was collected as part of a promotion.] I bought this product recently and the value cannot be beat. I already own a Greenworks 60V mower that works great, and now I added the matching string trimmer and blower!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easier Than I Thought
on July 3, 2025
Posted by: David69
from CT
Gender:Male
[This review was collected as part of a promotion.] I bought this lawn mower about a month ago and, so far, have been very pleased with my experience. The variable self propelled feature allows the mower to climb a 45 degree incline with ease. The large wheels and manual control cut under shrubs and other awkward areas with less stress than I anticipated --- especially with its hefty ~80lbs.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Great tools - Terrible batteries.
on June 17, 2025
Posted by: CloverChris
from San Antonio, TX
Gender:Male
Purchased 2 months ago, all products did their job well. Loved the lawn mower it glided smoothly. The batteries no longer hold a charge though, at first they could last almost 2 hours now only about 20 minutes full-charge...
Pros: Easy to Use, Durable
Response from greenworkstools.comBy Greenworks, June 17, 2025
Hello CloverChris.
We are sorry to hear you are experiencing issues with your battery not charging. We understand how frustrating that can be, and we want to help you resolve it.
To charge a Greenworks 24V battery, plug the charger into a standard power outlet and insert the battery into the charger. The charger's LED indicator will illuminate to show the charging status. When the battery is fully charged, the charger will automatically stop charging to protect the battery. We have a video showing how to charge the 24V battery. You can watch it here (https://youtu.be/IQDOO9AUruU?t=124). If after attempting the troubleshooting tip and, the problem persists. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided. *Business hours are subject to change.
We are sorry to hear you are experiencing issues with your battery not charging. We understand how frustrating that can be, and we want to help you resolve it.
To charge a Greenworks 24V battery, plug the charger into a standard power outlet and insert the battery into the charger. The charger's LED indicator will illuminate to show the charging status. When the battery is fully charged, the charger will automatically stop charging to protect the battery. We have a video showing how to charge the 24V battery. You can watch it here (https://youtu.be/IQDOO9AUruU?t=124). If after attempting the troubleshooting tip and, the problem persists. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided. *Business hours are subject to change.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Never need to push again!
on June 9, 2025
Posted by: JacobM
from Tulsa, OK
Gender:Male
[This review was collected as part of a promotion.] Just bought this after using a manual mower for a while. I didn't want gas around my dogs so I looked into battery power and found this. It was not supposed to be this better but I am glad I switched to a self propelled mower! The only reason I had a bit of sweat was from the heat not the work.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
So far I really like it.
on June 4, 2025
Posted by: tdes112
from Austin Texas
Gender:Male
[This review was collected as part of a promotion.] First electric mower. Has been reliable and perfect for my smaller yard
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com