80 volt battery Charge is too short will work for about 20 min and it’s drained. I can’t do my work because I have stop to recharge it. It’s a bummer and your extra battery costs more than the unit itself. So I won’t buy a 2nd battery. I sense a rip off so I won’t be buying any more of your products.
Response from greenworkstools.comBy Greenworks, March 5, 2024
Hello Nikki I, We are sorry to hear that you were not completely satisfied with the run time and cost of this battery. Batteries are the costliest items to manufacture and ship in any kit. Full kits including a tool, battery, and charger are priced affordably so that consumers can begin building that line of tools and move forward purchasing tool-only units. When you purchase batteries on their own, it is more notable the cost that they carry. We apologize if this is of any inconvenience to you.
Run time do vary depending on the tool that it is being used in but also the load acting against the unit while in use. We would be happy to investigate to see whether your run time would be considered average; please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934.
[This review was collected as part of a promotion.] Have many Greenworks tools. Chainsaw great , pole saw great, shears weak, pressure washer 24volt pure trash broke immediately, 80v batteries udder trash. Quit charging very quickly
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, January 19, 2024
Hello Smooty, We are sorry to hear that you were not completely satisfied with the run time of this battery. The run time varies depending on the tool that it is being used in but also the load acting against the unit while in use. We would be happy to investigate to see whether your run time would be considered average; please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We look forward to helping you better with any troubleshooting or warranty assistance required.
Battery has issue. After two usage, it is stopped charging.
Response from greenworkstools.comBy Greenworks, December 1, 2023
Hello NingYang,
Thank you for voicing your concerns, We are sorry to hear about this experience. This is truly not an experience we want for our valued customers such as yourself. We at Greenworks like any other brand have a warranty procedure we must adhere to for warranty claims. For us to help you best we ask that you answer the questions and provide the required information. Failure to provide the requested information will result in the delay of the warranty process. If you wish to continue with a warranty claim, please provide the requested information. To reopen this warranty claim, please check your junk/spam folders for your support ticket and we would be happy to proceed in looking into these matters. The sooner we get you back up and running, the better!
Has been my go-to for 6+ years along with the 4.0 & the 2.0 for quick jobs because of the lighter weight. These are durable workhorses for sure! Love all of the 80v greenworks tools! Lawnmower, blower, inverter, polesaw, stringtrimmer & edger. Chainsaw for Christmas hopefully...lol
This thing is a joy to use. Just as much power as a gas edger attachment, much less noisy. It is a massive upgrade over the electric one that I was using. Edging was a chore I hated and thus was done rarely. Dealing with the cord and having to make several passes was dreadful. This tool makes the job fast, simple and easy. It pairs well with the 80v blower for cleanup. Depending on yard size, you can likely get through both tasks on one battery. But I'm glad I got another battery with this to help keep the blower going when the leaves come down this fall. Well done Greenworks!