i bought a second 80v battery for my chain saw.snow blower,leaf blower.
on March 11, 2025
Posted by: danieldugan741
from New England
Gender:Male
[This review was collected as part of a promotion.] having a second battery was a must for me,i have snow blower,leaf blower,chain saw. when moving snow or blowing leafs cutting wood. i love it!!!!!!!!
[This review was collected as part of a promotion.] I could not get support for my charger that quit working after a year. I had to buy another one. I'll make sure to try another company when shopping for my next battery powered device.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, March 10, 2025
Hello Braddiehl. Thank you for reaching out to us. We are sorry to hear this process has made you lose confidence in us. Without having all the information pertaining to this case we, cannot say for certain why you did not receive support for this warranty claim. Greenworks 80v battery and charger are backed by a four (4) year limited warranty. If you have contacted us and a started a warranty claim with Greenworks and wish to reopen your case and investigate your options further, we do encourage you to contact us back through Live Chat on (www.greenworkstools.com) or call 1-855-345-3934. This will allow us to investigate your customer profile for specific details regarding the case and look into the option that is best for you. Please have your unit, battery and charger with you along with the model and serial number to complete trouble shooting to ensure quick resolution is provided. If you tried to contact Greenworks and was unable to reach us our current hours are: Monday – Friday: 9am – 7pm EST Saturday: CLOSED Sunday: CLOSED Chat with Live Agent Monday - Friday: 9:30am – 5pm EST Please note some holidays may affects these hours. *Hours are subject to change. Our apologies for any inconveniences this may cause you. There is truly no intent to disappoint our customers; we will always do our best to help in any way we can.
[This review was collected as part of a promotion.] Best battery around, might be heavy is the only con but worth it to not have to charge during a full front and backyard use.
[This review was collected as part of a promotion.] Useful, I bought it to charge various things around the house and garden when I want to be mobile and to power other things as needed.
[This review was collected as part of a promotion.] I had to buy new batteries in less than 2 years. only use it around the house
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, January 8, 2025
Hello SKBCostco
Thank you for reaching out to us. Greenworks 80V battery are backed by a 4-year warranty. This is a lithium-ion battery and does not degrade during storage. The age of when you received the battery should not greatly impact the life cycle of the battery. It will degrade with use over time like any other battery. The rate of degradation depends on how well the battery is maintained. There are different variables to consider when giving an adequate answer. In optimal conditions batteries should keep almost all of their charge until about 2000 full cycles, after which they will die off quickly. Our support team would be happy to troubleshoot in order to improve your experience. We can be reached through Live chat on www.greenworkstools.com or by phone on Greenworks Pro toll-free helpline 1-855-345-3934. All we ask that you have access to the unit, battery and charger so our experts can discuss your experience and complete troubleshooting with you to gather necessary unit information.