Customer reviews from greenworkstools.com
Greenworks - 24V 2.0Ah USB-C Battery (12,000 mAh Portable Charger for Phone)
Average customer rating
4.3
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
88
4 Stars
9
3 Stars
7
2 Stars
2
1 Star
14
85%of customers recommend this product.
(
83 out of
98)
Customer Reviews for Greenworks - 24V 2.0Ah USB-C Battery (12,000 mAh Portable Charger for Phone)
Customer Rating
5
WONDERFUL last long enough to finish my big yard
on October 11, 2020
Posted by: Anonymous
from Nevada
Verified Purchase:Yes
I love love love this thing!! The small battery that came with the edger always died before I finished the job. Now this 5.0ah lasts long enough to finish front and back yards. Yeahhh
when using the smaller batter on the charger it takes about 1 hour to charge. This big boy takes about 2 hrs and 30 min to charge but worth every extra minute!!!
when using the smaller batter on the charger it takes about 1 hour to charge. This big boy takes about 2 hrs and 30 min to charge but worth every extra minute!!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Fail after 3 months
on August 21, 2021
Posted by: RogerDoger
from Bosie
Gender:Male
No word from warranty. DO NOT PURCHASE. Gaint hassle now! Don't risk it.
Response from greenworkstools.comBy Greenworks , Customer Care, August 23, 2021
Dear Valued Customer,
We are sorry to hear about this issue! Rest assured; someone will be in contact with you soon. Please be sure to check your junk and spam folder as emails from our team sometimes end up there. Thank you for your continued patience and understanding.
We are sorry to hear about this issue! Rest assured; someone will be in contact with you soon. Please be sure to check your junk and spam folder as emails from our team sometimes end up there. Thank you for your continued patience and understanding.
Written by a customer while visiting greenworkstools.com
Posted by: Vic K
from Clarksville, MD
Gender:Male
Verified Purchase:Yes
Powerful battery and fast to charge to full capacity.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Solid so far. Adds versatility to the system
on June 20, 2022
Posted by: Ransome
from New Paltz, NY
Gender:Male
Still early on in our product life. Seems great. Charges as fast as the 4Ah battery that came with the mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Erin Mulvaney
from FT. LAUDERDALE, FLORIDA
Verified Purchase:Yes
I freaking love this weed wacker! This thing has some serious "B_LLS!!!" I only wish that the automatic line feeder was by the handle, rather than underneath where the spool is... other than that- no complaints whatsoever!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
great price on two batteries.
on January 26, 2022
Posted by: bmanuphill
from idaho falls
Gender:Male
I bought 2 batteries, fast shipping fits in my original charger for 24 volt.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
7 out of 8
on August 31, 2023
Posted by: Joe Syms
from Moosic, Pa. 18507
Gender:Male
Drill/Impact Driver Kit Arrived w/ 2 Batteries DOA. Forward to 8th Battery as Replacement. I Contact C.Serv. re: #7 inability to Charge. Their Superv. Listens to Recorded Call of Rep & Myself, I Freely State Use of Drill (Frame a Closet) in a Residence w/Contractors[Electr.,Plumbers,etc] She Terminates Warranty for my Sins i.e. Pseudo-Commercial Infraction. Kangaroo Courts or PizPoor Management. Bottom Line- Lets' Find the TRUTH, When 7 Batterys r DOA's a Preponderance of Evidence is Blatantly Clear. As a Tool-Lover it's Disheartening when Ignorance trumps Truth, We All Loose. I'll go to the Gates of Hell cause an "IDEAL" Cannot be Terminated.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 5, 2023
Hello Joe Syms
Thank you for bringing this to our attention.Greenworks products and batteries are protected against all defects in materials, parts, or workmanship under normal use for a period of three years (90 days for commercial use) from the shipping date or in-store purchase date. However, you must have maintained your equipment in strict accordance with the provided user’s manual. Failure to do so may void your warranty.
Please review our warranty below.
https://www.greenworkstools.com/pages/warranty.
If you have further concerns or simply want to discuss your issues further, we invite contact us once more at 1-888-909-6757 (1-888-90WORKS) and they will be happy to assist you.
Thank you again for your time and loyalty to Greenworks we look forward to speaking you.
Thank you for bringing this to our attention.Greenworks products and batteries are protected against all defects in materials, parts, or workmanship under normal use for a period of three years (90 days for commercial use) from the shipping date or in-store purchase date. However, you must have maintained your equipment in strict accordance with the provided user’s manual. Failure to do so may void your warranty.
Please review our warranty below.
https://www.greenworkstools.com/pages/warranty.
If you have further concerns or simply want to discuss your issues further, we invite contact us once more at 1-888-909-6757 (1-888-90WORKS) and they will be happy to assist you.
Thank you again for your time and loyalty to Greenworks we look forward to speaking you.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Long Life, Great Power
on April 8, 2026
Posted by: omegatoo
from Southeast Louisiana
Gender:Female
[This review was collected as part of a promotion.] I've been very happy with the life of the 2.0 amp hour and the 4.0 amp hour batteries. I especially like the string trimmer that uses two 24 volt batteries. If I put two 4.0 AH batteries in there it outlasts me. Power is really good. Charging time is reasonable, gives me a chance to take a break. I've also found these batteries last a long time. I only needed a replacement because I left one of my relatively new ones out in the rain :-(
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com