Customer reviews from greenworkstools.com
Greenworks - 24V 2.0Ah USB-C Battery (12,000 mAh Portable Charger for Phone)
Average customer rating
4.5
(667 Reviews)
Rating breakdown 667 reviews
5 Stars
498
4 Stars
82
3 Stars
29
2 Stars
15
1 Star
43
89%of customers recommend this product.
(
456 out of
515)
Customer Reviews for Greenworks - 24V 2.0Ah USB-C Battery (12,000 mAh Portable Charger for Phone)
Posted by: Harleys mom
Verified Purchase:Yes
So far I think it is a great vacuum.I am in love. I bought this because I needed a lightweight vacuum for my steps and like the fact that it has a battery. I do not have to bring out my large vacuum and it does a great job.Amazing, how much dirt and grime it pulls from my carpets. I also steam clean my carpets when needed, so I do not know where all the dirt comes from.lol
I have 2 dogs, a small and large one and their are 3 adults as well.I purchased the bundle so I got a nice stand with it also. I can use it instead of my larger vacuum I love it as well but sometimes just too much for me to handle. I have back and neck issues and right now my knee is acting up.lol Guess I am getting older.
I have 2 dogs, a small and large one and their are 3 adults as well.I purchased the bundle so I got a nice stand with it also. I can use it instead of my larger vacuum I love it as well but sometimes just too much for me to handle. I have back and neck issues and right now my knee is acting up.lol Guess I am getting older.
Written by a customer while visiting greenworkstools.com
Posted by: St Louie
from Saint Louis
Verified Purchase:Yes
It's just what I needed. Quiet and puts out a lot of cool air
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Adina
from Naples, FL
Gender:Female
Verified Purchase:Yes
This is a great little vacuum. It charges quickly, maneuvers well and lasts about 16 minutes on the medium setting. This is a perfect every day vacuum! I did a lot of research before picking this one and we are glad we did!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Dave I
Verified Purchase:Yes
I have a bunch of other Greenworks tools that I like and this one is working out very well for my projects. Seems to have plenty of power and easy to operate. I would definitely recommend this and I love going green!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Shafter,CA
Gender:Female
Verified Purchase:Yes
I especially like the ease and simplicity of changing saw blades! This tool is versatile, durable, powerful and fairly quiet. Proud of my purchase!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Rogers rangers
from Long Island , NY
Gender:Male
Verified Purchase:Yes
Light and compact . Works well pumps quickly. I would recommend it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Stan B
Verified Purchase:Yes
What a super designed package the 24 V 3 gallong wet/dry shop vacuum is. It is lightweight and has all the accessories neatly attached and accessible.
I am especially happy with the suction power. It picks up all sizes of dirt in the car and I no longer need to drag out an extension cord and heavy piece of equipment to vacuum the car or work area. Love it!
I am especially happy with the suction power. It picks up all sizes of dirt in the car and I no longer need to drag out an extension cord and heavy piece of equipment to vacuum the car or work area. Love it!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Battery doesn’t work
on September 18, 2022
Posted by: MikeBuch
from Pennsylvania
Gender:Male
Got two with a edger and only one worked so I ordered two more and neither one of those work.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, September 20, 2022
Hello MikeBuch,
Thank you for your review. We are sorry to hear about the experience you have encountered with this product.
Here are a few troubleshooting suggestions to check out.
1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged.
2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated.
3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction.
Should you continue to experience a problem with the battery and charger, please contact us at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for your review. We are sorry to hear about the experience you have encountered with this product.
Here are a few troubleshooting suggestions to check out.
1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged.
2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated.
3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction.
Should you continue to experience a problem with the battery and charger, please contact us at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com