Customer reviews from greenworkstools.com
Greenworks - 24V 2.0Ah USB-C Battery (12,000 mAh Portable Charger for Phone)
Average customer rating
4.5
(667 Reviews)
Rating breakdown 667 reviews
5 Stars
498
4 Stars
82
3 Stars
29
2 Stars
15
1 Star
43
89%of customers recommend this product.
(
456 out of
515)
Customer Reviews for Greenworks - 24V 2.0Ah USB-C Battery (12,000 mAh Portable Charger for Phone)
Customer Rating
5
Tops, bar none
on November 11, 2023
Posted by: Gramma28
My vacuum is three years old now and I use it daily. We vacuum the whole house with it as I have two Australian Shepherds in the house and that means a bunch of hair daily. This is by far the best vac we have ever owned, bar none! We blow out the filter daily with an air compressor and each day the vac is like new again. Love this tool!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Awesome Inflator
on September 16, 2023
Posted by: BeAsY
Gender:Male
I needed a new inflator because my old one had broken. I researched many different inflators and ended up choosing this one. I was looking for an inflator with more than one power option because my last one used 12v vehicle power only. The first time I used this was to put some air in some sports balls. I was able to put air in them with no problem. Today was the first time I used this to put air in our vehicles' tires and it worked perfectly. The Greenworks' pressure reading was 3psi different from my pencil gauge, so after accounting for that, I was able to set the Greenworks accordingly to top off the tires. I topped off one tire on my vehicle and all four on the other and still had a bar left on the battery. I may purchase another battery because I prefer not having to plug in. My only complaint with this product, which I also saw on some YouTube reviews, is the storage for the 12v plug. I wish there was just a little more space for it as I had to stuff it in there to make it flush. I was worried about the adapter scraping the ground while inflating tires, but the unit did not move or bounce around at all.
Pros: Convenient, Easy to Use, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great casual speaker
on September 8, 2023
Posted by: JHicks
from Louisville
Gender:Male
If you want a good casual speaker that's extremely portable and has a long battery life, this will definitely do the trick. The only reason I'd go 4 stars instead of 5? The audio quality does lack some depth and bass. I would suppose they traded some durability for audio quality in the material selection. For instance, we have a similar rechargeable speaker from a elite audio brand with far better audio quality, but worse battery life and it's a lot heavier than this Greenworks speaker. I do love that this speaker was extremely intuitive to figure out the bluetooth connection -- I don't think I even looked at the instruction manual and figured it out right away. For backyard BBQs or going out on a boat, I think this would be great though. (For context: I work in professional audio so may have more opinions than most about quality - most folks probably won't notice the difference.)
Pros: Convenient, Easy to Use, Durable, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
7 out of 8
on August 31, 2023
Posted by: Joe Syms
from Moosic, Pa. 18507
Gender:Male
Drill/Impact Driver Kit Arrived w/ 2 Batteries DOA. Forward to 8th Battery as Replacement. I Contact C.Serv. re: #7 inability to Charge. Their Superv. Listens to Recorded Call of Rep & Myself, I Freely State Use of Drill (Frame a Closet) in a Residence w/Contractors[Electr.,Plumbers,etc] She Terminates Warranty for my Sins i.e. Pseudo-Commercial Infraction. Kangaroo Courts or PizPoor Management. Bottom Line- Lets' Find the TRUTH, When 7 Batterys r DOA's a Preponderance of Evidence is Blatantly Clear. As a Tool-Lover it's Disheartening when Ignorance trumps Truth, We All Loose. I'll go to the Gates of Hell cause an "IDEAL" Cannot be Terminated.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 5, 2023
Hello Joe Syms
Thank you for bringing this to our attention.Greenworks products and batteries are protected against all defects in materials, parts, or workmanship under normal use for a period of three years (90 days for commercial use) from the shipping date or in-store purchase date. However, you must have maintained your equipment in strict accordance with the provided user’s manual. Failure to do so may void your warranty.
Please review our warranty below.
https://www.greenworkstools.com/pages/warranty.
If you have further concerns or simply want to discuss your issues further, we invite contact us once more at 1-888-909-6757 (1-888-90WORKS) and they will be happy to assist you.
Thank you again for your time and loyalty to Greenworks we look forward to speaking you.
Thank you for bringing this to our attention.Greenworks products and batteries are protected against all defects in materials, parts, or workmanship under normal use for a period of three years (90 days for commercial use) from the shipping date or in-store purchase date. However, you must have maintained your equipment in strict accordance with the provided user’s manual. Failure to do so may void your warranty.
Please review our warranty below.
https://www.greenworkstools.com/pages/warranty.
If you have further concerns or simply want to discuss your issues further, we invite contact us once more at 1-888-909-6757 (1-888-90WORKS) and they will be happy to assist you.
Thank you again for your time and loyalty to Greenworks we look forward to speaking you.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
The RV and Homeowner’s Best Buddy
on August 21, 2023
Posted by: David1954
from Lititz PA
Gender:Male
This 24 Volt Greenworks Cordless White Stick Powerall Vacuum is great. This is our first cordless vacuum, and we absolutely love it. It is very powerful and works great for most of our vacuuming needs. We have a commercial-grade Swedish upright vacuum that we’ve had for years, but we don’t find a need to get that out often now. This Greenworks unit is great for cleaning up the crumbs after the grandchildren and quickly sprucing up the house before guests arrive. It is great on stairs, and the battery lasts a very long time for most of our jobs and charges very quickly. We often go to the beach with our travel trailer and always struggle to keep the sand out. This is a huge improvement over our little broom and dustpan. You can hear it suck, even the little bits of sand up. We will never go camping again without it. If you have an RV, you shouldn’t be without one of these. We absolutely love this little tool. Every house should have one too!
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great but will not work on my ruggable
on August 20, 2023
Posted by: Jenny121
from Baton Rouge
Gender:Female
Love the suction power of this unit . I wish they would bring back the old floor nozzle to have as an option. Unfortunately this does not work on my ruggable. Stops spinning and says stuck
Pros: Convenient, Easy to Use, Powerful
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Wife thought I was wasting money, huh,until
on August 19, 2023
Posted by: RodT
from North-Carolina
Gender:Male
Ok, I’m not the only one who has to sneak stuff in the house,wife thought I was wasting money on another tool/ toy, until the day it was 87F out and she was overheating, I plotted this bad boy down in front of her, shucks, I had to fight to get it back, oh and then I tried it out on my zero turn mower, the breeze was FINE!!,gotta figure out a quick release mount for it though, it seems to have a bracket mount that you could use a thumb screw on, but no opposing bracket in the box
Pros: Convenient, Easy to Use, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Only one accessory storage clip
on August 9, 2023
Posted by: Seriously
from Boise, ID
Gender:Female
The bundle with the stand is supposed to hold all the accessories. The picture on the box shows the stand holding all the accessories with two accessory storage clips. however, they send you just one accessory storage clip. This forces me to store two accessories separately, not on the stand. How hard would it be to include two of these. I don't get it.
The enclosed clip that holds these two extra accessories can be used only if the vacuum is wall mounted. It does not work with the stand. I also cannot find an accessory storage. clip on your site that I can buy separately.
The enclosed clip that holds these two extra accessories can be used only if the vacuum is wall mounted. It does not work with the stand. I also cannot find an accessory storage. clip on your site that I can buy separately.
Response from greenworkstools.comBy Greenworks, August 14, 2023
Hello Seriously
Thank you for taking the time to voice your concerns. Greenworks regular stick vac #4700019-VK only includes (1) accessory clip to hold 2/4 of the vacuum accessories while the the other accessories can mount to the bracket that attaches to the bottom of the wall mount charger. Hope this helps!
Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS).
Thank you for taking the time to voice your concerns. Greenworks regular stick vac #4700019-VK only includes (1) accessory clip to hold 2/4 of the vacuum accessories while the the other accessories can mount to the bracket that attaches to the bottom of the wall mount charger. Hope this helps!
Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com