Customer reviews from greenworkstools.com
Greenworks - 24V 2.0Ah USB-C Battery (12,000 mAh Portable Charger for Phone)
Average customer rating
4.5
(667 Reviews)
Rating breakdown 667 reviews
5 Stars
498
4 Stars
82
3 Stars
29
2 Stars
15
1 Star
43
89%of customers recommend this product.
(
456 out of
515)
Customer Reviews for Greenworks - 24V 2.0Ah USB-C Battery (12,000 mAh Portable Charger for Phone)
Customer Rating
1
Died after a month
on October 5, 2024
Posted by: Deat
from Michigan
[This review was collected as part of a promotion.] I purchased the battery about a month ago and it no longer charges.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, October 7, 2024
Hello Deat.
We are sorry to hear about the experience you have encountered with your batteries. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. There are many possible scenarios that can affect the lifespan of a battery. In ideal conditions the battery has a charge and discharge cycle of up to 2000. Here are a few troubleshooting suggestions to check out.
1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged.
2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated.
3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction. If this light is not igniting this may indicate an issue and we would be interested in hearing more about this.
We urge you to start a Live chat on Greenworks Tools website (www.greenworkstools.com) or by phone on 1-855-345-3934 for further assistance.
We are sorry to hear about the experience you have encountered with your batteries. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. There are many possible scenarios that can affect the lifespan of a battery. In ideal conditions the battery has a charge and discharge cycle of up to 2000. Here are a few troubleshooting suggestions to check out.
1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged.
2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated.
3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction. If this light is not igniting this may indicate an issue and we would be interested in hearing more about this.
We urge you to start a Live chat on Greenworks Tools website (www.greenworkstools.com) or by phone on 1-855-345-3934 for further assistance.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Works Well
on October 4, 2024
Posted by: FCEBE
from Harpers Ferry, WV
Gender:Male
[This review was collected as part of a promotion.] This vacuum replaced a Dyson stick that was advertised to handle pets. The Dyson would clog within a minute or two. This vacuum works much better to pick up the pet hair and it is compatible with the Greenworks batteries we have for other uses. The vacuum does clog and will frequently only work on the lower power. So I do need to frequently clean it out. But not nearly as frequently as the previous Dyson.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Powerful
on September 25, 2024
Posted by: Jc2736
from Texas
Gender:Male
[This review was collected as part of a promotion.] Rips through wood easily doesn’t bog down. Charge has plenty of life left after projects.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Features
on September 21, 2024
Posted by: DJV1
from Baton Rouge LA
Gender:Male
[This review was collected as part of a promotion.] I bought this last week and look forward to its use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Game Changer
on September 13, 2024
Posted by: hillbilly16
from Stuart, FL
Gender:Male
[This review was collected as part of a promotion.] I'm someone who enjoys working on cars, so I perform my own regular car maintenance. In the past, I've used scissor jacks, floor jacks, and bottle jacks. I stumbled onto the various versions of 12v plug-in jacks while exploring power jack options, which led me to discovering Greenworks and this battery powered, motor driven, hydraulic jack. Since I rotate my tires, I decided to buy two of these. Now I'm able to raise my car with ease. Using these jacks has cut my labor time in half! I love the small size, large handle, and sturdiness. I believe that this jack will serve me well for years of home use, and I plan to keep one in my car for emergencies. Make sure to understand the proper usage and limitations of this jack, as it's best suited to cars under 6000lbs. Max lift fully extended is 2200lbs.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: V236
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very nice bright light with multiple functions. Fairly light with battery as well
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: JohnLei
from Valley, AL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Charges well and works well in my Greenworks 24v tools.
Pros: Convenient, Easy to Use, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Herb65
from Denver
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good flashlight, very bright. Comfortable to use. I'm buying another on to keep in my truck.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com