Customer reviews from greenworkstools.com
Greenworks - 24V 2.0Ah USB-C Battery (12,000 mAh Portable Charger for Phone)
Average customer rating
4.5
(667 Reviews)
Rating breakdown 667 reviews
5 Stars
498
4 Stars
82
3 Stars
29
2 Stars
15
1 Star
43
89%of customers recommend this product.
(
456 out of
515)
Customer Reviews for Greenworks - 24V 2.0Ah USB-C Battery (12,000 mAh Portable Charger for Phone)
Customer Rating
5
Great for all my 24v tools and charging my phone
on February 15, 2025
Posted by: Breed03
from DFW
Gender:Male
[This review was collected as part of a promotion.] Love that I can use this with all my tools and charge my phone when needed. I have 4 total so when two are being used mowing, two are charging and ready to go for the next job. Great investment, happy customer. Thanks Greenworks!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Battery life
on February 6, 2025
Posted by: Riley16
I bought the 24v stick vacuum a few months ago. Quality is good but battery life sucks. Might last 8 minutes tops. Better be fast! Battery is NOT interchangeable with other 25 volt batteries(weed wacker, etc)Do not buy unless you live in one tiny room only
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, February 6, 2025
Hello Riley16.
We are sorry to hear that you were not completely satisfied with the run time of this battery when used in this vacuum.
The runtimes when used with a fully charged 4Ah battery are below.
Up to 45 mins on low power mode
Up to 20 mins on standard mode
Up to 10 mins on high power.
The actual run time will vary based on power mode, floor type and the attachments used at the time. We would be happy to investigate to see whether your run time would be considered average please start a Live chat one (www.greenworkstools.com) or contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the vacuum, battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear that you were not completely satisfied with the run time of this battery when used in this vacuum.
The runtimes when used with a fully charged 4Ah battery are below.
Up to 45 mins on low power mode
Up to 20 mins on standard mode
Up to 10 mins on high power.
The actual run time will vary based on power mode, floor type and the attachments used at the time. We would be happy to investigate to see whether your run time would be considered average please start a Live chat one (www.greenworkstools.com) or contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the vacuum, battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Hose extention
on February 5, 2025
Posted by: arte
from Fallbrook CA
Gender:Male
[This review was collected as part of a promotion.] I have a Greenworks backpack sprayer that works very well. However, I am 91 and can no longer carry it on my back. I worked around this by strapping the sprayer on a hand dolly. A hose extension would make things a whole lot easier. With a 12’ extension, I could walk around a tree without having to relocate the dolly on a steep hill.
If you should offer an extentionas an option, I will be the first to buy it.
If you should offer an extentionas an option, I will be the first to buy it.
Pros: Easy to Use, Durable, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Customer Rating
1
10 Minute Max on New Full Battery on Full Power
on February 5, 2025
Posted by: DisappointedInDust
from NC
Gender:Female
[This review was collected as part of a promotion.] The battery lasts about 10 minutes on full use. It has limited suction and a very small dust cup. I was very disappointed.
Response from greenworkstools.comBy Greenworks, February 5, 2025
Hello Greenworks customer.
Thank you for sharing your experience. We are sorry to hear you were not happy with the overall runtime.
This vacuum has three modes. Runtime will do depend on the mode you use, be sure to adjust the speed setting accordingly depending on the application.
The runtimes are:
Up to 45 mins on low mode
Up to 20 mins on standard mode
Up to 10 min on high power mode
The loss of suction could be for a couple of issues.
1. The filter is clogged. Clean the vac filter often to maintain optimal
performance. Cleaning should be done outdoors and not in the living
quarters. You can use a small brush to clean the dust and debris.
2. The collection bin is full. The canister holds, 500 Milliliters. Yes, it is recommend to empty the collection bin after every use.
Information on cleaning the filter and canister is located inside the owner's manual page 9 & 10.
We hope these tips and information helpful. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime. We are here to help.
Thank you for sharing your experience. We are sorry to hear you were not happy with the overall runtime.
This vacuum has three modes. Runtime will do depend on the mode you use, be sure to adjust the speed setting accordingly depending on the application.
The runtimes are:
Up to 45 mins on low mode
Up to 20 mins on standard mode
Up to 10 min on high power mode
The loss of suction could be for a couple of issues.
1. The filter is clogged. Clean the vac filter often to maintain optimal
performance. Cleaning should be done outdoors and not in the living
quarters. You can use a small brush to clean the dust and debris.
2. The collection bin is full. The canister holds, 500 Milliliters. Yes, it is recommend to empty the collection bin after every use.
Information on cleaning the filter and canister is located inside the owner's manual page 9 & 10.
We hope these tips and information helpful. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime. We are here to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great tool- tire inflator
on January 25, 2025
Posted by: Katd49
from Edgerton, KS
Gender:Female
[This review was collected as part of a promotion.] Bought this because of weather changes causing tire pressure to deflate. Love the battery option (also has 12v cord) and being able to set the tire psi. Works great! Will continue to purchase Greenworks tools, this one was the 8th tool.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great suction, handy
on January 20, 2025
Posted by: MattSTP
from Saint Paul
Gender:Male
[This review was collected as part of a promotion.] I use this for cars, rugs and stairs. It never gets stuck and always has space for more. I only wish there were bags for itz
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Outstanding suction
on January 12, 2025
Posted by: Vacuum sucks good
from Milwaukee
Gender:Male
[This review was collected as part of a promotion.] I did a lot of research on many different vacuums. This one was actually at the higher end of all reviews. I decided to purchase it. It works excellent and flawlessly I will be buying more from this company.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Wonderful Working Vacuum !!
on December 29, 2024
Posted by: csax
from Mississippi
Gender:Female
[This review was collected as part of a promotion.] I bought this several days before Christmas and have been using it on my floors just about every day. Does a great job cleaning up after my messy husband 😊
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com