Customer reviews from greenworkstools.com
Greenworks - 24V 2.0Ah USB-C Battery (12,000 mAh Portable Charger for Phone)
Average customer rating
4.5
(667 Reviews)
Rating breakdown 667 reviews
5 Stars
498
4 Stars
82
3 Stars
29
2 Stars
15
1 Star
43
89%of customers recommend this product.
(
456 out of
515)
Customer Reviews for Greenworks - 24V 2.0Ah USB-C Battery (12,000 mAh Portable Charger for Phone)
Customer Rating
1
Poor battery and suction power.
on September 27, 2025
Posted by: Bhint01
Gender:Male
[This review was collected as part of a promotion.] The attachment and wall mount is good what i don't like is the battery life on high u have about 9 min to use. The suction power is not good and plugged up quickly over some small leaves.
Pros: Cost-Saver
Response from greenworkstools.comBy Greenworks, September 29, 2025
Hello Bhint01. Thank you for your feedback. We are glad to hear the attachment and wall mount worked well, though we are sorry the suction and runtime did not meet your expectations. Using the 4.0Ah battery included in the kit, you can expect up to 45 minutes on low, about 17 minutes on medium, and around 10 minutes on high. Since high mode uses the most power, having an extra battery on hand can be helpful for cleaning larger spaces. Standard vacuum cleaners are not designed for large debris like leaves and can be damaged if used for this purpose. Using your stick vacuum for leaves can cause clogs, motor damage, or filter punctures. For effectively cleaning leaves, tools like leaf blower/vacuum, shop vacuum, lawn vacuum, rake, or broom are better choices. We hope you will find this information useful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on the product's page or Chat with us direct on our website www.greenworkstools.com
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Awesome saw
on September 24, 2025
Posted by: Deerman72
from Central Texas
Gender:Male
[This review was collected as part of a promotion.] Been needing a sawzall for a while this one is awesome cuts great amazing battery life easy usage
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent quality and value!! Looks great!
on September 21, 2025
Posted by: Robert 01
from Gonzales, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Well designed and manufactured!! Very useful and reliable!
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Won't Charge!
on September 20, 2025
Posted by: Cabo
from Kentucky
Gender:Female
I just purchased this new battery (Model# 2949702AZ) and it won't charge. Charger continues to blink red after 3 hours of attempting to charge. I replaced the original battery that was only 1.5 years old with this new purchase. The old battery was doing the same thing and now this BRAND NEW battery won't charge either.
Pros: Easy to Use
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 22, 2025
Hello Cabo. The difficulties you are experiencing with the Greenworks 24v charger are apologized for. Please try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. Ensure the battery is firmly seated by applying firm, steady pressure during connection. After attempting the troubleshooting tip and, the problem persists. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30AM – 5PM EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. Saturday: 9AM to 5PM EST. Sunday: 9AM to 5PM EST. So, our experts can discuss your experience; please have your the battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided. *Hours are subject to change.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Awesome vacuum
on September 20, 2025
Posted by: Jw12036
from Harriman TN
Gender:Male
[This review was collected as part of a promotion.] I've a one of these vacuums for about a year now, just bought a second one for the garage.
I love it, as does my wife.
Works great on our non carpet floors as well as on our rugs, very good suction. Battery has plenty of power and life depending what mode your using. Easy to use, easy to swap attatchments.
Filter is amazing, catches super fine dust so we have to clean the filter often, which I take as a good thing
I love it, as does my wife.
Works great on our non carpet floors as well as on our rugs, very good suction. Battery has plenty of power and life depending what mode your using. Easy to use, easy to swap attatchments.
Filter is amazing, catches super fine dust so we have to clean the filter often, which I take as a good thing
Pros: Convenient, Easy to Use, Durable, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: S. Crutcher
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great buy. Great tools, equipment and service. Grinder is perfect
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Battery
on September 16, 2025
Posted by: Jul803
from SC
Gender:Female
[This review was collected as part of a promotion.] This battery is suburban and far better then the rest!!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: hokie
Verified Purchase:Yes
[This review was collected as part of a promotion.] why didn't I get a cordless orbital sanders years ago?
Written by a customer while visiting greenworkstools.com