Customer reviews from greenworkstools.com
Greenworks - 24V 2.0Ah USB-C Battery (12,000 mAh Portable Charger for Phone)
Average customer rating
4.5
(667 Reviews)
Rating breakdown 667 reviews
5 Stars
498
4 Stars
82
3 Stars
29
2 Stars
15
1 Star
43
89%of customers recommend this product.
(
456 out of
515)
Customer Reviews for Greenworks - 24V 2.0Ah USB-C Battery (12,000 mAh Portable Charger for Phone)
Customer Rating
4
Great value
on January 1, 2026
Posted by: jcross
Gender:Male
[This review was collected as part of a promotion.] Can’t wait to recieve this product as all the other ls i have bought have worked amazingly!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Steve Krytus
from Buffalo NY
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The brightness of the light is great. It has a a heavy wire loop on top to hang from. It should be a hook! The thing I can't get passed is the fact that the head doesn't swivel. This renders the light completely impractical. Greenworks, I love most everything you make except this light. Please add a swivel!
Pros: Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, January 6, 2026
Hello Steve Krytus.
Thank you for taking the time to share your feedback. We are glad to hear you are pleased with the brightness and overall build quality of the light.
We understand your frustration regarding the fixed head design and how the lack of swivel can limit usability in certain situations. Your suggestion is well taken. For customers who prefer more adjustability, we do offer a work light with a pivoting head, the Greenworks Pivoting LED Work Light (SKU 3517102, Model WLG906), which allows for more flexible positioning depending on the task. You can view the tool here (https://www.greenworkstools.com/products/24v-cordless-battery-2-in-1-work-light-tool-only).
We appreciate your loyalty to Greenworks and your constructive input. Feedback like this is shared with our product development team as we continue to improve and expand our lighting lineup. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Thank you for taking the time to share your feedback. We are glad to hear you are pleased with the brightness and overall build quality of the light.
We understand your frustration regarding the fixed head design and how the lack of swivel can limit usability in certain situations. Your suggestion is well taken. For customers who prefer more adjustability, we do offer a work light with a pivoting head, the Greenworks Pivoting LED Work Light (SKU 3517102, Model WLG906), which allows for more flexible positioning depending on the task. You can view the tool here (https://www.greenworkstools.com/products/24v-cordless-battery-2-in-1-work-light-tool-only).
We appreciate your loyalty to Greenworks and your constructive input. Feedback like this is shared with our product development team as we continue to improve and expand our lighting lineup. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Cleveland, OH
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best Vacuum I own! Lightweight, soo powerful. Easy to empty, in summary “Perfect!”
Pros: Convenient, Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great features
on December 30, 2025
Posted by: Kk33
from Lake Geneva, Wi
Gender:Female
[This review was collected as part of a promotion.] I bought this for a Christmas gift for Mr. Was tired of hauling out the big heavy vacuum. Love how lite weight it is and love all the attachments
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
not very hot not very hot not very hot not very ho
on December 27, 2025
Posted by: Proctophobia
Verified Purchase:Yes
[This review was collected as part of a promotion.] title says it all title says it alltitle says it alltitle says it alltitle says it alltitle says it alltitle says it alltitle says it all
Pros: Convenient
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Success, December 29, 2025
Hi Proctophobia. Thank you for your rating. Customer feedback is so very important to us when it comes to designing our products for current or future customer needs. Should you have any question or further concerns, lease contact us directly at 1-888-909-6757 (1-888-90WORKS) to speak with an agent or start a chat and we will be happy to assist. Thank you for choosing Greenworks Tools!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Multi purpose Vacuum
on December 26, 2025
Posted by: Donger
from Franklin TN
Gender:Male
[This review was collected as part of a promotion.] So far this vacuum has been great. There's so many different attachments so you can do to clean every kind of cleaning in your home and in your car or your RV.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Good for hard floors
on December 24, 2025
Posted by: Ben108276494
from Utah
Gender:Male
[This review was collected as part of a promotion.] This does the job really well for hard floors. It swivels really great and can reach far under dressers, etc. The power level control button is not very responsive—sometimes it works right away, and sometimes I have to push it a half dozen times before it works. Also, the suction is too good for rugs—needs a way to vacuum those without pulling up the rug.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Not square
on December 22, 2025
Posted by: Acute cuts
from Idaho
Gender:Male
[This review was collected as part of a promotion.] I bought this 18 months ago. The deck is bowed and you can't adjust it to make 90 degree cuts. It's horrible inaccurate. If you are rough cutting dimensional lumber and it isn't necessary to have square cuts this would be ok, otherwise, it's pretty unimpressive.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, December 31, 2025
Hello Acute cuts.
Thank you for taking the time to share your detailed feedback. We are sorry to hear about your experience with the 24V 4.5" mini circular saw and the accuracy issues you have encountered.
The saw is designed for light-duty, precision trimming and quick cuts, so it should be capable of making square 90-degree cuts when properly adjusted. A bowed or misaligned base plate is not expected and would understandably affect performance and cut accuracy. We appreciate you bringing this to our attention.
With 18 months of ownership, we encourage you to contact Greenworks Customer Success so our team can review your concern, confirm warranty eligibility, and discuss options. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757. So, our experts can discuss your experience please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Your feedback is valuable and will be shared with our product team to help improve future designs and quality control. Thank you again for providing an honest assessment. We regret that this tool did not meet your expectations and appreciate the opportunity to address your concerns.
Thank you for taking the time to share your detailed feedback. We are sorry to hear about your experience with the 24V 4.5" mini circular saw and the accuracy issues you have encountered.
The saw is designed for light-duty, precision trimming and quick cuts, so it should be capable of making square 90-degree cuts when properly adjusted. A bowed or misaligned base plate is not expected and would understandably affect performance and cut accuracy. We appreciate you bringing this to our attention.
With 18 months of ownership, we encourage you to contact Greenworks Customer Success so our team can review your concern, confirm warranty eligibility, and discuss options. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757. So, our experts can discuss your experience please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Your feedback is valuable and will be shared with our product team to help improve future designs and quality control. Thank you again for providing an honest assessment. We regret that this tool did not meet your expectations and appreciate the opportunity to address your concerns.
Written by a customer while visiting greenworkstools.com