Customer reviews from greenworkstools.com
Greenworks - 24V 5.0AH Lithium-Ion Battery, LB24A050, Black
Average customer rating
4.4
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
76
4 Stars
7
3 Stars
6
2 Stars
2
1 Star
10
88%of customers recommend this product.
(
71 out of
81)
Customer Reviews for Greenworks - 24V 5.0AH Lithium-Ion Battery, LB24A050, Black
Customer Rating
3
24V 43Wh model # 29842
on March 10, 2023
Posted by: Anonymous
from Saint Joseph, Louisiana
Gender:Female
I bought 2 batteries 2 years ago. Now both of them only last approximately 10 minutes ? My lights show fully charged but I don’t understand why the battery goes dead so fast?
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, March 13, 2023
Hello Kimberlyrogers,
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase.
Should you continue to experience a problem with the battery and charger, please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase.
Should you continue to experience a problem with the battery and charger, please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Short Life
on May 20, 2023
Posted by: LogansMom
from MD
Gender:Female
Though I've owned the leaf blower for just about a year, it has only been used about 6 times because I was living in a 4th floor condo. My garage was ground level and needed to be blown out from time to time. I was stunned when I tried using it today and the battery died after 2-3 minutes and had been fully charged before starting. To make this worse, I've spent over an HOUR on hold trying to talk with someone about it. Wanted to ask what the battery life should be. Won't order another until someone answers that. Otherwise, I thought the leaf blower this battery goes to was fantastic for small jobs.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , May 23, 2023
Hello LogansMom,
We're sorry to hear you're having a hard time reaching us. The runtime of the battery will depend on the speed. However, the mentioned 2-3 minutes in this review is lower than expected. Please be advised we do offer a 3-year warranty on the battery and we will gladly take look into this issue with you. Please contact us at 1-888-909-6757 or start a chat with us on our site. We're happy to help.
We're sorry to hear you're having a hard time reaching us. The runtime of the battery will depend on the speed. However, the mentioned 2-3 minutes in this review is lower than expected. Please be advised we do offer a 3-year warranty on the battery and we will gladly take look into this issue with you. Please contact us at 1-888-909-6757 or start a chat with us on our site. We're happy to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Faulty From The Get Go
on June 19, 2023
Posted by: CriticalC
from San Francisco, CA
Gender:Male
I brought a new 24v 2.0 battery replacement for my drill and has never worked correctly. After I gave it a full complete charge, it only runs for one or two seconds and stop working. It immediately works again when I pull the trigger but cuts off each and every time. What is the problem, did I do something wrong or should I get another battery? This makes no sense.
Pros: Convenient
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Customer Care, June 20, 2023
Hello CriticalC,
We are sorry for your experience, the most common issue related to a unit only working for a few seconds is connection or battery charge. If the charge is full, please make sure the battery clicks into place. Intermittent function can occur when the battery has not been correctly seated into the compartment on the tool.
Hoping this suggestion will correct the issue you are experiencing, if not please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS).
We are sorry for your experience, the most common issue related to a unit only working for a few seconds is connection or battery charge. If the charge is full, please make sure the battery clicks into place. Intermittent function can occur when the battery has not been correctly seated into the compartment on the tool.
Hoping this suggestion will correct the issue you are experiencing, if not please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: Katie D
from Muncie, IN
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] These batteries work great with my mower. My yard is just large enough that the pair that came with the mower don't last. I bought this set so I could mow the whole yard without waiting for them to charge in between. No issues!
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: DSU929
from Buffalo, NY
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have the lawnmower that uses the 24V battery so I wanted a second set of batteries/charger for the days when I have to cut some extra. I am using the charger for the stick vacuum battery now too.
This charger works great and honestly I love the mower too.
This charger works great and honestly I love the mower too.
Pros: Convenient, Easy to Use, Quiet, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: sullivan1971
from Wisconsin
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Got a great deal for this and needed it as I expanded my Greenworks collection of tools
Pros: Convenient, Easy to Use, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: JohnLei
from Valley, AL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Charges well and works well in my Greenworks 24v tools.
Pros: Convenient, Easy to Use, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great for all my 24v tools and charging my phone
on February 15, 2025
Posted by: Breed03
from DFW
Gender:Male
[This review was collected as part of a promotion.] Love that I can use this with all my tools and charge my phone when needed. I have 4 total so when two are being used mowing, two are charging and ready to go for the next job. Great investment, happy customer. Thanks Greenworks!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com