Customer reviews from greenworkstools.com
Greenworks - 24V BAG70008 Lithium-Ion Battery, Black
Average customer rating
4.4
(509 Reviews)
Rating breakdown 509 reviews
5 Stars
369
4 Stars
68
3 Stars
25
2 Stars
12
1 Star
35
88%of customers recommend this product.
(
348 out of
396)
Customer Reviews for Greenworks - 24V BAG70008 Lithium-Ion Battery, Black
Customer Rating
5
Works Great!
on May 22, 2022
Posted by: Montauk Mac
from Sylvania, Ohio
Gender:Male
The vacuum has good suction and the size is very convenient. Not having to deal with a cord is a blessing!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Garbage
on May 22, 2022
Posted by: Matt Haver
from New Haven Indiana
Gender:Male
These batteries are absolute garbage. I keep mine on the charger in a heated garage, and now have to order yet ANOTHER set of these. 3 of them so far in a years time.
Response from greenworkstools.comBy Greenworks, Customer Care, May 25, 2022
Hello Matt Haver,
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase.
Should you continue to experience a problem with the battery and charger, simply contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase.
Should you continue to experience a problem with the battery and charger, simply contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Why two different 24V batteries
on May 21, 2022
Posted by: bill0262
from Clayton, SL
Gender:Male
I have 4 greenworks tools all 24V and one is not compatible. Three use 29842 batteries and one uses BAM709 and they are not compatible with the tools or charger. Why in the world are there two different 24V systems. I did not know that when I bought the fourth tool and now I can’t charge BAM709 battery. To me this is unacceptable.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 24, 2022
Hello bill0262
We're sorry to hear about your experience! It sounds like you will need to contact us directly as some further information would be required to better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask is that you have access to the unit, battery, and charger so that we can complete troubleshooting with you and gather the necessary unit information.
We're sorry to hear about your experience! It sounds like you will need to contact us directly as some further information would be required to better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask is that you have access to the unit, battery, and charger so that we can complete troubleshooting with you and gather the necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Downingtown, PA
Verified Purchase:Yes
This is a pretty standard cordless vacuum and we bought to replace a handheld Dyson whose battery went to junk. I do like the hanging stand that holds all of the attachments. When it comes to the vacuum though I do not understand why they give you variable speed options. I think this is a marketing gimmick so they can brag about higher runtimes (at low-power) and additional features. We always use high speed for everything, which is about the same power as the 10 yr old Dyson it replaced. With the 4ah battery included, we get about 15 min run time. The main reason we got this model is because I already own about 5 24volt batteries and a large portion of the 24 volt power tool line from Greenworks so we always have full batteries and swapping is easy. If I were buying a cordless vacuum, I would buy one that I already have batteries for as you will need several batteries to do any cleaning with it. I would add that Greenworks has always stood by their products whenever I had any issues in the past.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, May 20, 2022
Hello,
Thank you for taking the time to share your feedback! We are pleased to hear that you are enjoying the unit and appreciate you taking the time to share the reservations that you have as well. This information gives us a better understanding of where we need to improve moving forward.
Thank you for choosing Greenworks Tools!
Thank you for taking the time to share your feedback! We are pleased to hear that you are enjoying the unit and appreciate you taking the time to share the reservations that you have as well. This information gives us a better understanding of where we need to improve moving forward.
Thank you for choosing Greenworks Tools!
Written by a customer while visiting greenworkstools.com
Posted by: papagzm
Verified Purchase:Yes
We just upgraded from a plug-in stick vacuum and are pleased with our choice of the GreenWorks product. We would highly recommend the vacuum.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: KMeeks
from Nashvl
Gender:Male
Verified Purchase:Yes
Easy to use, like the accessories and plenty of power
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love it!
on May 8, 2022
Posted by: Kdunlow
from nC
Gender:Female
This vacuum sucks!!…get it!?!? Anyway, I love this! It’s all the perks of a full size vacuum and stick vacuum combined. All the attachments are handy right on the side of the vacuum and all I have to do to charge it is hang it on the wall. No more having to fumble with a cord draped awkwardly across my laundry room floor. I now have a battery that can be used among a large number of other devices as well. You will not regret this purchase
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: abfwg
from Watkins Glen, NY
Gender:Male
Verified Purchase:Yes
Bought an extra battery to keep me going with various GreenWorks tools
Written by a customer while visiting greenworkstools.com