Customer reviews from greenworkstools.com
Greenworks - 24V BAG70008 Lithium-Ion Battery, Black
Average customer rating
4.4
(509 Reviews)
Rating breakdown 509 reviews
5 Stars
369
4 Stars
68
3 Stars
25
2 Stars
12
1 Star
35
88%of customers recommend this product.
(
348 out of
396)
Customer Reviews for Greenworks - 24V BAG70008 Lithium-Ion Battery, Black
Posted by: Dawginya
Gender:Male
Verified Purchase:Yes
Super great succ. Super great reverse succ. Handy dandy walk around the housey. You'll like it. I like it. It's good. Get it. Do it now.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Adulting made easy - My favorite new toy!
on June 4, 2022
Posted by: Bostfam
from Charlotte, NC
Gender:Female
I am in love! This stick vacuum is the best addition to our home. I am recommending it to all my friends! It has amazing suction and power. I LOVE that it is cordless. I can literally vacuum my whole house with it. I can use the handpiece to do my stairs, corners or my car! I have a 1 year old and it is so easy to clean up after she eats. It’s also light enough and easy to operate for my 7 year old and 4 year old to clean up their messes, too. It is very easy to switch from handheld to floor. I love that it can do high suction, medium or low. It’s very easy to clean the canister. It’s nice looking so it’s not an eye sore hanging up. It’s not too heavy and can easily carry it up and down the stairs. Very efficient & convenient.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: speedchase
from Dallas, TX
Gender:Male
Verified Purchase:Yes
Nice upgrade to the original batteries that came with my drills (from Costco). The new ones hold charge for quite sometime
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Rocky Hill Rich
from New Jersey
Verified Purchase:Yes
The promise is great, but the delivery of that promise is marginal. I have now purchased multiple Greenworks tools - trimmer, blower, lawn mower, drill and driver - and based on that experience, expected greatness from this cordless stick vacuum. I did not get greatness, just a shade above mediocrity. The battery life is much less than desired. I bought it in the hopes of a 45 minute use per charge, as advertised, but getting anywhere near that means you must run it on its minimal power.
More important, though, the service at Greenworks absolutely STINKS! I have tried 5 times to call them (they don't provide an email option) and have been on hold 45+ minutes each time, and finally gave up. If most of the products weren't so good on their own, I suspect this company would have long ago gone out of business.
In summary - try their tools if you want to go it alone. Forget getting service support.
More important, though, the service at Greenworks absolutely STINKS! I have tried 5 times to call them (they don't provide an email option) and have been on hold 45+ minutes each time, and finally gave up. If most of the products weren't so good on their own, I suspect this company would have long ago gone out of business.
In summary - try their tools if you want to go it alone. Forget getting service support.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, June 1, 2022
Hello Rocky Hill Rich,
We apologize for the existing wait times. Our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. We appreciate your feedback as we are always looking at ways to improve our products and reviews like yours allow us to address our customers’ needs and concerns. We would be interested in gathering more details regarding this experience so that we can appropriately address your concern, please contact us once more at 1-888-909-6757 (1-888-90WORKS).
We apologize for the existing wait times. Our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. We appreciate your feedback as we are always looking at ways to improve our products and reviews like yours allow us to address our customers’ needs and concerns. We would be interested in gathering more details regarding this experience so that we can appropriately address your concern, please contact us once more at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: PJ Picone
from Washington State
Gender:Male
Verified Purchase:Yes
This grinder was dead on arrival. Had to request replacement. This is the second 24 volt tool that has been delivered dead. My other tool was the reciprocating saw.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 31, 2022
Hello PJ Picone,
Thank you for your review. Sorry to hear that you are having an issue with our product. We see that you have been in contact with Greenworks customer care, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
Thank you for your review. Sorry to hear that you are having an issue with our product. We see that you have been in contact with Greenworks customer care, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Guthrie, Oklahoma
Gender:Male
Verified Purchase:Yes
This Corner Sander is crazy handy!! It is great for around our older home we have just recently purchased. It’s a must have bad for the price it’s almost impossible not to buy!!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Tanner
from Missouri
Gender:Male
Verified Purchase:Yes
Great vacuum. The 4.0 Ah battery is great, and charges pretty quickly. I use the battery on my 24v trimmer as well and it lasts about 30 minutes in medium/heavy use. Have 2 batteries and you’re good to go. The only thing I don’t care for is the touch screen indicator on the battery, it’s more of a pain to see and use, a standard 3 light system would be my preference.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
It's not bad. Good run time on a full battery and at medium level. The only complaint is emptying it. About half the trash (mainly hair) does not come out easily. You have to take the filter out and clean it too...if I were you, have an old brush, i.e. toothbrush, nearby so you can completely clean it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com