Customer reviews from greenworkstools.com
Greenworks - 24V 13" Brushless (Push) Cordless Lawn Mower, 4.0Ah Battery and Charger Included - Green
Average customer rating
4.3
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
95
4 Stars
28
3 Stars
10
2 Stars
5
1 Star
10
90%of customers recommend this product.
(
121 out of
134)
Customer Reviews for Greenworks - 24V 13" Brushless (Push) Cordless Lawn Mower, 4.0Ah Battery and Charger Included - Green
Posted by: Thomas O
Verified Purchase:Yes
I am very happy with this product. Easy to put together upon delivery and super user-friendly. Everything is as advertised. I have a mostly flat .19 acre yard, and this product works very well for me with plenty of battery life. I will have other lawn care needs, and I plan to purchase Greenworks.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Battery Mower
on May 27, 2022
Posted by: Chickychalupa
from Pasadena Md
Gender:Female
First time owning a battery operated mower and we love it! Easy to start, use and love that it folds up.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
very good
on May 26, 2022
Posted by: nzjl
Gender:Female
it is my first lawn mower. it is cordless, not heavy, I could handle it. it has safety control and easily to run. Both the height for grass and the height for operator could be adjusted.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Sam hackett
Verified Purchase:Yes
Absolutely amazing machine no gas no oil just drop your batteries in and off you go i give this a 4 out of five stars my only complaint is battery life after the first mow I noticed battery life decreased if you have a large area to cover might want to invest in extra batteries other than that it's perfect
Written by a customer while visiting greenworkstools.com
Posted by: Lydia85
Verified Purchase:Yes
Happy with this lawnmower. Quiet and super easy to push.
Written by a customer while visiting greenworkstools.com
Posted by: Waste of money
from PA
Gender:Female
Verified Purchase:Yes
I would not recommend this mower. The battery dies after about 45 min of use and takes at least 6 hours to recharge. If you have grass that's even the slightest bit thick, it can't handle it and just shuts off. It took me 4 days to cut my grass with this mower because it kept turning off and dying on me. What a waste of money.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 24, 2022
Hello Waste of money
Thank you for reaching out to us. We regret to hear that you do not recommend this product. Many customers have had great success with this model and come to enjoy it in our product line up. We wish it could have provided the same experience for you.
It is important to adjust your mowing techniques to make the most out of the battery life! As you mentioned you are getting approx. 45 mins runtime. when using the both batteries combined this would be normal. This unit is advertised as running up to 45 minutes of run-time with two fully charged 4.0 Ah USB Batteries.
We would be interested in hearing more about the charge time. Charge time for the batteries are 60 minutes per 24V Battery (4.0 Ah battery), your charge time of 6hr. is abnormal, please contact Greenworks at 1-888-909-6757 (1-888-90WORKS) so we can investigate the charging time. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for reaching out to us. We regret to hear that you do not recommend this product. Many customers have had great success with this model and come to enjoy it in our product line up. We wish it could have provided the same experience for you.
It is important to adjust your mowing techniques to make the most out of the battery life! As you mentioned you are getting approx. 45 mins runtime. when using the both batteries combined this would be normal. This unit is advertised as running up to 45 minutes of run-time with two fully charged 4.0 Ah USB Batteries.
We would be interested in hearing more about the charge time. Charge time for the batteries are 60 minutes per 24V Battery (4.0 Ah battery), your charge time of 6hr. is abnormal, please contact Greenworks at 1-888-909-6757 (1-888-90WORKS) so we can investigate the charging time. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Batteries don’t last long
on May 15, 2022
Posted by: Hats
from Virginia
I’ve used this mower a few times so far and it cuts great, super easy to use and in general I like it. The downfall is that the batteries are only lasting me 30 minutes so I always have about 10 square feet left to mow when the batteries die. Which is pretty annoying.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, May 16, 2022
Hello Hats,
Thank you for your review. We are pleased to hear that you have ultimately been enjoying the performance of this unit. Please know that there are many factors that can affect the run time. The run time of a lawnmower is dependent on the load acting against the unit and fluctuates depending on the height setting, the terrain, grass height, type of grass, whether you are mulching, etc - there are so many factors to consider. The run-time of a battery would depend on the load acting on the unit while in use (speed, terrain, unit height, grass height, and density). Please be aware that the more power being used from the lawnmower (i.e. lawnmower speed, terrain, grass height, density, etc.), the faster the battery charge will drain. Here are a few tips to help you extend the run time! 1) Set the mower to the highest cutting height (or 1/3 of the length of grass), and mow no more than 1/3 of the total length at a time. 2) Ensure that the grass is dry. 3) That the battery is cool before use. We hope these tips will help you extend your run time!
Thank you for your review. We are pleased to hear that you have ultimately been enjoying the performance of this unit. Please know that there are many factors that can affect the run time. The run time of a lawnmower is dependent on the load acting against the unit and fluctuates depending on the height setting, the terrain, grass height, type of grass, whether you are mulching, etc - there are so many factors to consider. The run-time of a battery would depend on the load acting on the unit while in use (speed, terrain, unit height, grass height, and density). Please be aware that the more power being used from the lawnmower (i.e. lawnmower speed, terrain, grass height, density, etc.), the faster the battery charge will drain. Here are a few tips to help you extend the run time! 1) Set the mower to the highest cutting height (or 1/3 of the length of grass), and mow no more than 1/3 of the total length at a time. 2) Ensure that the grass is dry. 3) That the battery is cool before use. We hope these tips will help you extend your run time!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Already broken after 2 weeks
on May 14, 2022
Posted by: eorlando88
from Oak Ridge, TN
Gender:Female
2 of 3 bolts on the blade assembly came loose and I found one and it was already so stripped, I was unable to reattach it. Also batteries must be cool to charge and extra batteries are expensive, takes 2-4hrs to charge. Takes 2 charges to mow my yard of 1/4 acre. Will contact support for repair since you can't return without all the parts & original packaging! Unfortunate since it was very light and easy to use.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, May 16, 2022
Hello,
Thank you for your review. We are sorry to read about your experience! If you have not done so already, we kindly request that you contact us directly for further assistance and troubleshooting at 1-888-909-6757 (1-888-90WORKS).
Thank you for your review. We are sorry to read about your experience! If you have not done so already, we kindly request that you contact us directly for further assistance and troubleshooting at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com