Customer reviews from greenworkstools.com
Greenworks - 24V 13" Brushless (Push) Cordless Lawn Mower, 4.0Ah Battery and Charger Included - Green
Average customer rating
4.3
(165 Reviews)
Rating breakdown 165 reviews
5 Stars
104
4 Stars
31
3 Stars
12
2 Stars
6
1 Star
12
88%of customers recommend this product.
(
129 out of
147)
Customer Reviews for Greenworks - 24V 13" Brushless (Push) Cordless Lawn Mower, 4.0Ah Battery and Charger Included - Green
Customer Rating
1
40v string trimmer
on August 3, 2022
Posted by: larryy22
from Naples, FL.
Gender:Male
All my other greenworks tools exceed expectations. The string trimmer does not advanceline line breaks easly. It is a waste of money
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , August 4, 2022
Hello there,
We're sorry to hear you're having issues with line feed on your GreenWorks string trimmer. Please allow us to explain how line feeds out. The string trimmer is equipped with a bump and feed line advancement mechanism. Line will feed out (1/4") each time you bump the knob on the ground. The more often you do this the more line will advance. Line breakage is normal. To reduce line breakage be mindful of the area you're using the string trimmer and avoid hard surface areas.
We hope these tips will help. Should you require additional assistance, please do not hesitate to contact us at 1-888-909-6757. We're happy to help.
We're sorry to hear you're having issues with line feed on your GreenWorks string trimmer. Please allow us to explain how line feeds out. The string trimmer is equipped with a bump and feed line advancement mechanism. Line will feed out (1/4") each time you bump the knob on the ground. The more often you do this the more line will advance. Line breakage is normal. To reduce line breakage be mindful of the area you're using the string trimmer and avoid hard surface areas.
We hope these tips will help. Should you require additional assistance, please do not hesitate to contact us at 1-888-909-6757. We're happy to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Broke and can't be used
on August 2, 2022
Posted by: ER1982
from Oregon
Gender:Female
The plastic lever broke in half and thr blade dropped out and ruined new lawn
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 4, 2022
Hello,
Thank you for your feedback. We are sorry to hear about your experience with this lawnmower. This is certainly concerning and Greenworks takes issues like these very seriously. This is something we would never want any of our customers to encounter. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number 1. We would be interested in hearing more about this situation. To discuss this issue further and investigate your warranty options, please contact our team at 1-888-909-6757 (1-888-90WORKS).
Thank you for your feedback. We are sorry to hear about your experience with this lawnmower. This is certainly concerning and Greenworks takes issues like these very seriously. This is something we would never want any of our customers to encounter. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number 1. We would be interested in hearing more about this situation. To discuss this issue further and investigate your warranty options, please contact our team at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Go bigger
on July 31, 2022
Posted by: Jchenoweth23
from Austin, TX
Gender:Male
I’m 6’4” and this thing is made for someone 5’10” or shorter. I’m talking about the mower.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , August 1, 2022
Hello there,
We're sorry that the size of this unit was not comfortable for you. The 16 inch GreenWorks mower is a smaller tool designed for light duty small residential lawns. It does take some getting used when trying to figure out the best operating technique for the user's own comfort. If there is any more information or assistance you require, please do not hesitate to contact us at 1-888-909-6757. We're happy to help.
We're sorry that the size of this unit was not comfortable for you. The 16 inch GreenWorks mower is a smaller tool designed for light duty small residential lawns. It does take some getting used when trying to figure out the best operating technique for the user's own comfort. If there is any more information or assistance you require, please do not hesitate to contact us at 1-888-909-6757. We're happy to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Just what we needed
on July 24, 2022
Posted by: Gracie22
from Maine
Gender:Female
We needed an easy to use electric mower to trim the edges of our lawn and gardens. This one works beautifully and is easy to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Dee629
from Connecticut
Gender:Female
Verified Purchase:Yes
I have a small yard and this mower was the answer to my dreams! Lightweight, powerful little mower that gets the job done. Charges quickly and runs more than long enough for my needs. My neighbors appreciate it has a bagger, as our houses are quite close. I can pick it up to move it (I'm 66) and love the look as well. Very happy with my purchase
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great product
on July 12, 2022
Posted by: JJayaw02
from Boston
Gender:Male
This is an amazing lawnmower. Quiet and get the work done very easily. Each battery last for about an hour on a full charge. Very happy with it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Very easy to use. Very happy with mower
on June 1, 2022
Posted by: New girl
from cleveland OH
Gender:Female
I did not want a gas mower and this has turned out to be a great electric mower. lots of power. Cuts well
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Yhtak
from Hamilton, OH
Gender:Female
Verified Purchase:Yes
I really like this mower, it cuts well and is so easy to start. I am not sure how well it will hold up over time, hopefully the plastic wheels and body will be durable enough.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com