Customer reviews from greenworkstools.com
Greenworks - 24V 13" Brushless (Push) Cordless Lawn Mower, 4.0Ah Battery and Charger Included - Green
Average customer rating
4.3
(165 Reviews)
Rating breakdown 165 reviews
5 Stars
104
4 Stars
31
3 Stars
12
2 Stars
6
1 Star
12
88%of customers recommend this product.
(
129 out of
147)
Customer Reviews for Greenworks - 24V 13" Brushless (Push) Cordless Lawn Mower, 4.0Ah Battery and Charger Included - Green
Posted by: Anonymous
from Salida Colorado
Gender:Male
Verified Purchase:Yes
I just love how easy they are to use and light weight
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: CMcD
Verified Purchase:Yes
This mower works perfect for my small yard. It does a great job cutting and catching, I have used it on taller grass at its highest setting and it works well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Dell
from lancaster PA
Gender:Male
Verified Purchase:Yes
The mower, blower and trimmer work well. They were easy to put together. As always, very quiet,
I have the higher voltage trimmer as well- so was a bit disappointed in the power of the trimmer compared to the other one I own. The trimmer works well but lacks a bit of power,. Both the blower and lawn mower work as advertised. Would rather have one large battery for the mower as opposed to 2 power packs.
I have the higher voltage trimmer as well- so was a bit disappointed in the power of the trimmer compared to the other one I own. The trimmer works well but lacks a bit of power,. Both the blower and lawn mower work as advertised. Would rather have one large battery for the mower as opposed to 2 power packs.
Written by a customer while visiting greenworkstools.com
Posted by: Dennis C
from Salt Lake City
Gender:Male
Verified Purchase:Yes
I need to return this kit for a refund. It took forever to receive that package after ordering it. After receiving it I tried to charge the batteries and discovered that one was unable to be charged. I notified that manufacture and after nearly 2 weeks I received a replacement battery only to discover that it too is flawed and cannot be charged. I cannot endure the problems associated with trying to talk to a real person nearly 1 1/2 hour on hold the last time. Please send me the methodology in how to return and get a refund. My lawn looks like wheat field now.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care , May 11, 2021
Hello Dennis,
We understand your frustration as we know your time is valuable. Our team has been working tirelessly to try and get to each and every waiting customer while giving everyone the attention their request requires and deserves. We want nothing less than to be able to assist our customers as quickly as possible. We can assure you that the delays currently taking place are not typical under normal circumstances. We have been receiving understanding and patience from many of our customers through this difficult time which has been appreciated; we hope you will come to understand and bear with us as well.
If you are not 100% satisfied with your Greenworks product, you may start the return process by simply downloading the Merchandise Return Form here:
https://www.greenworkstools.com/media/catalog/product/file/Greenworks_Merchandise_Return_Form_rev108182020.pdf
Should you require additional assistance please contact us at 1-888-909-6757.
We understand your frustration as we know your time is valuable. Our team has been working tirelessly to try and get to each and every waiting customer while giving everyone the attention their request requires and deserves. We want nothing less than to be able to assist our customers as quickly as possible. We can assure you that the delays currently taking place are not typical under normal circumstances. We have been receiving understanding and patience from many of our customers through this difficult time which has been appreciated; we hope you will come to understand and bear with us as well.
If you are not 100% satisfied with your Greenworks product, you may start the return process by simply downloading the Merchandise Return Form here:
https://www.greenworkstools.com/media/catalog/product/file/Greenworks_Merchandise_Return_Form_rev108182020.pdf
Should you require additional assistance please contact us at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Indiana
Gender:Female
Verified Purchase:Yes
After using mower twice with batteries fully charged. The mower quits after 15 mins and batteries have to be recharged then does the same thing again. When reading reviews prior to my purchase some had stated battery time lasted about 45mins which was great for me since my lawn is small. I have always owned a gas mower but thought a battery operated would be better for me in the long run to handle. But on a positive note it is easy to start with just a push of a button so can't complain in that area. Glad there is a 3 year warranty so hopefully can get problem resolved without a hassle.
Response from greenworkstools.comBy Greenworks, Customer Care, November 24, 2021
Hello Angela Watson,
Thank you for the feedback! We see you have been in touch with our team. We are happy they were able to support you with this warranty claim. Please know, if you need further support or have any questions do not hesitate to reconnect with us at info@greenworkstools.com or call us at 1-888-909-6757. We would be happy to help!
Thank you for the feedback! We see you have been in touch with our team. We are happy they were able to support you with this warranty claim. Please know, if you need further support or have any questions do not hesitate to reconnect with us at info@greenworkstools.com or call us at 1-888-909-6757. We would be happy to help!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
No gas needed
on May 4, 2021
Posted by: Tweaver
Gender:Female
I really like this mower and inly have a few complaints that mostly have are due to the size of my yard. I wish the batteries would last longer but I also love that there is no need for gas or oil making running it very easy. Also no pull cord is a plus.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: New homeowner
from North Carolina
Verified Purchase:Yes
Easy to use kit for maintaining 5000 sqf lawn. Batteries lasts long enough for cutting and cleaning up with blower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Some guy with three lawns
Verified Purchase:Yes
So far so good. This model is improved from the smaller Greenworks model with one battery. It lifts easier to different trim heights. Wheel quality is plastic but maybe that will last. Power is decent, clogged a little with wet grass. Battery life did 2.5 lawns. Easier than dealing with gas, oil, spark plugs. I like how it folds up for storage.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com