Customer reviews from greenworkstools.com
Greenworks - 24V Deluxe Cordless Stick Vacuum, 4Ah USB-C Battery and 30-Minute Super Charger Included (White)
Average customer rating
4.5
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
65
4 Stars
13
3 Stars
5
2 Stars
1
1 Star
5
90%of customers recommend this product.
(
64 out of
71)
Customer Reviews for Greenworks - 24V Deluxe Cordless Stick Vacuum, 4Ah USB-C Battery and 30-Minute Super Charger Included (White)
Posted by: Anonymous
from Downingtown, PA
Verified Purchase:Yes
This is a pretty standard cordless vacuum and we bought to replace a handheld Dyson whose battery went to junk. I do like the hanging stand that holds all of the attachments. When it comes to the vacuum though I do not understand why they give you variable speed options. I think this is a marketing gimmick so they can brag about higher runtimes (at low-power) and additional features. We always use high speed for everything, which is about the same power as the 10 yr old Dyson it replaced. With the 4ah battery included, we get about 15 min run time. The main reason we got this model is because I already own about 5 24volt batteries and a large portion of the 24 volt power tool line from Greenworks so we always have full batteries and swapping is easy. If I were buying a cordless vacuum, I would buy one that I already have batteries for as you will need several batteries to do any cleaning with it. I would add that Greenworks has always stood by their products whenever I had any issues in the past.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, May 20, 2022
Hello,
Thank you for taking the time to share your feedback! We are pleased to hear that you are enjoying the unit and appreciate you taking the time to share the reservations that you have as well. This information gives us a better understanding of where we need to improve moving forward.
Thank you for choosing Greenworks Tools!
Thank you for taking the time to share your feedback! We are pleased to hear that you are enjoying the unit and appreciate you taking the time to share the reservations that you have as well. This information gives us a better understanding of where we need to improve moving forward.
Thank you for choosing Greenworks Tools!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Mediocre design
on March 24, 2023
Posted by: Auggie
from Boise, ID
Gender:Female
I purchased this vacuum because I was looking for a cordless vacuum and liked that I already had a couple tools that used the same battery.
Likes-
-Cordless
-utilizes batteries I already have
-stainless steel filter housing makes it durable and easy to clean
Dislikes-
-The trigger power button-Where are you supposed to put your finger after you have turned it on? You have to hold your index finger out of the way of the trigger or are constantly turning it off and on. Who does this feature market too?
-The "brushless" feature simply disconnects the head from suction. It doesn't
disengage the beater bar and as a result, has done a number on my brand new rug that required a brushless vacuum.
-The dust cup is really small and the connection from the hose to the cup is so small it is constantly clogged.
-The battery life on super high suction is under 10 minutes, on low it is 45 minutes. Not sure how anyone else vacuums but when I do the whole house it takes me at least 2 if not 3 batteries. I am constantly changing the suction level based on the surface I am cleaning to preserve the battery life. I miss my corded vacuum...
Likes-
-Cordless
-utilizes batteries I already have
-stainless steel filter housing makes it durable and easy to clean
Dislikes-
-The trigger power button-Where are you supposed to put your finger after you have turned it on? You have to hold your index finger out of the way of the trigger or are constantly turning it off and on. Who does this feature market too?
-The "brushless" feature simply disconnects the head from suction. It doesn't
disengage the beater bar and as a result, has done a number on my brand new rug that required a brushless vacuum.
-The dust cup is really small and the connection from the hose to the cup is so small it is constantly clogged.
-The battery life on super high suction is under 10 minutes, on low it is 45 minutes. Not sure how anyone else vacuums but when I do the whole house it takes me at least 2 if not 3 batteries. I am constantly changing the suction level based on the surface I am cleaning to preserve the battery life. I miss my corded vacuum...
I am keeping it because it works and I don't want the hassle of a return but I would not recommend this product and I am not sure I will buy anymore of their tools. We also have the shop vac (I have already glued the hose back together a couple times after owning it about 6 months) and the lawnmower (no issues so far). The products have low quality and poor design.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, March 28, 2023
Hello Auggie,
We greatly appreciate your feedback and are glad you had some pros and cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want or need. We are sorry to hear that your purchase fell below expectations, and we would like to hear more about your experience to see how we can do better in the future. Please contact Greenworks at 1-888-909-6757 (1-888-90WORKS) or start a live chat on www.greenworkstools.com
We greatly appreciate your feedback and are glad you had some pros and cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want or need. We are sorry to hear that your purchase fell below expectations, and we would like to hear more about your experience to see how we can do better in the future. Please contact Greenworks at 1-888-909-6757 (1-888-90WORKS) or start a live chat on www.greenworkstools.com
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
It's not bad. Good run time on a full battery and at medium level. The only complaint is emptying it. About half the trash (mainly hair) does not come out easily. You have to take the filter out and clean it too...if I were you, have an old brush, i.e. toothbrush, nearby so you can completely clean it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Cat Lady
from Hardinsburg, Indiana
Gender:Female
Verified Purchase:Yes
I already had a Greenworks weed trimmer and chain saw, so when I saw an ad for their vacuum cleaner I ordered it immediately. I've been pleased with the fact that their batteries have lasted me for years. And when the vacuum arrived I really liked the way it came packaged in cardboard, when you open the box, the various parts of the vac are nesting in a cardboard form rather than plastic or styrofoam, so I wasn't stuck with bulky trash to get rid of. The vacuum battery charges really fast and and it comes with all the useful attachments.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: RJBrown
Verified Purchase:Yes
Very quiet with more than enough power. Variable speed and power boost are incredible.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Washington
Gender:Male
Verified Purchase:Yes
Great suction power, quick charge, long run time. Excellent on hardwood, tile and linoleum floors. Wouldn’t recommend on an entirely carpeted house, area rugs it’s fine. Only vacuum that we’ve used that the attachments do not scratch the floor.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Dave the engineer
Verified Purchase:Yes
Works well even on low speed! At high speed the suction is so high you can't move the vacuum. Good to have the spare battery, but I can do the whole first floor and stairs.
Written by a customer while visiting greenworkstools.com
Posted by: Scott Evans
from Gig Harbor, Washington
Gender:Male
Verified Purchase:Yes
Really happy with this 24v vacuum! Attachments are easy to swap.
Really love the stand! Glad I bought that as well! It charges both batteries and has too storage.
Really love the stand! Glad I bought that as well! It charges both batteries and has too storage.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com