Customer reviews from Acer America Corporation
Acer - Refurbished Excellent - Aspire 14 AI Copilot+ Notebook 14" WUXGA Intel Core Ultra 5 16GB RAM 512GB SSD Intel Arc Graphics Windows 11
Average customer rating
2.5
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
0
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for Acer - Refurbished Excellent - Aspire 14 AI Copilot+ Notebook 14" WUXGA Intel Core Ultra 5 16GB RAM 512GB SSD Intel Arc Graphics Windows 11
Customer Rating
1
do not buy this laptop.
on March 21, 2026
Posted by: Eddie57
I bought this a few months ago and would avoid this brand in the future. The cursor constantly freezes or disappears. This is not once in a while, it is an every day thing. This is my second one, the store I bought it at already took the first one back and gave me a new one.
Response from Acer America CorporationBy Acer America, March 24, 2026
Hello Eddie57,
We are sorry to hear you are having trouble with the cursor on your Acer Aspire laptop and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
We are sorry to hear you are having trouble with the cursor on your Acer Aspire laptop and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Written by a customer while visiting Acer America Corporation
Customer Rating
4
good but one problem
on March 31, 2026
Posted by: Vivaan
this laptop is perfect for office and a little gaming, but one concern is the battery life it is a little short
Written by a customer while visiting Acer America Corporation