Customer reviews from Acer America Corporation
Acer - AOPEN 27HC5UR S 27" Curved Gaming Monitor | QHD 2560x1440 | 165Hz Refresh | 1ms Response | HDR10 - Black
Average customer rating
3 out of 5
3
(10 Reviews)
Open Ratings Snapshot
Rating breakdown 10 reviews
5 Stars
4
4 Stars
0
3 Stars
1
2 Stars
2
1 Star
3
50%of customers recommend this product. 
(
5 out of 10
)
Best Buy Privacy Policy
Customer Reviews for Acer - AOPEN 27HC5UR S 27" Curved Gaming Monitor | QHD 2560x1440 | 165Hz Refresh | 1ms Response | HDR10 - Black
Customer Rating
5 out of 5
5
Solid monitor for the price
on November 23, 2022
Posted by: MrPickles
from Texas
Verified Purchase:Yes
Really good monitor. I have had this for about a month and it’s working amazing
I would recommend this to a friend!
Written by a customer while visiting Acer America Corporation
Customer Rating
3 out of 5
3
View and Colors are great. Sound is worst.
on December 27, 2022
Posted by: One Given Name
from Boston, Massachusetts
Verified Purchase:Yes
It has great viewing angle and natural colors. Size is appropriate for all kinds of setup - gaming, working and watching movies. Speaker quality is really bad and sound is very low at least for a namesake of speakers, it should have better sound. My old Lenovo laptop sound is better than the monitor speakers.
I would recommend this to a friend!
Written by a customer while visiting Acer America Corporation
Customer Rating
5 out of 5
5
The one to have!
on August 2, 2022
Posted by: Connor Riebel
Verified Purchase:Yes
The best balance at an unbeatable price. Comes with display port cable. Acer continues to impress me as I continue to their products.
I would recommend this to a friend!
Written by a customer while visiting Acer America Corporation
Customer Rating
1 out of 5
1
Broken but refunded
on September 7, 2023
Posted by: Garr
Verified Purchase:Yes
It arrived broken, but got a refund very fast so no harm done
No, I would not recommend this to a friend.
Response from Acer America CorporationBy Acer Support, September 12, 2023
We are sorry your order arrived broken. We understand you got a refund quickly and that you were happy with the service provided.
We appreciate you taking the time to write this review and offering your comments.
Regards,
Acer America
Written by a customer while visiting Acer America Corporation
Customer Rating
1 out of 5
1
Screen is not as expected
on October 5, 2023
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Website shows screen has 165hz refresh rate but in actual it does not have.
No, I would not recommend this to a friend.
Response from Acer America CorporationBy Acer Support, November 8, 2023
Dear Utkarsh sonawane,
If you are unable to set the refresh rate to 165hz, this usually means that the video card in the PC/laptop/gaming console it is connected to does not support this high refresh rate and will default to the highest refresh it supports.
If you are certain your video card does support 165hz, please contact Acer support at 866-695-2237 so they can assist. They are available 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Written by a customer while visiting Acer America Corporation
Customer Rating
1 out of 5
1
trash
on December 7, 2023
Posted by: tgruz
from allentown pa
Verified Purchase:Yes
complete trash showed up damaged and broken dont buy
No, I would not recommend this to a friend.
Response from Acer America CorporationBy Acer Support, December 7, 2023
Dear tgruz,
We are sorry to hear your AOPEN monitor arrived damaged. Based on your comments it appears this may have happened during shipping. We suggest you contact the Acer store directly for your return/swap options. They will be happy to help you with your order so you can get a working monitor. The Acer store can be reached at 800-910-2237 and are available 8am-5pm Central, Mon-Fri.

We appreciate you taking the time to write this review.

Regards,
Acer America
Written by a customer while visiting Acer America Corporation
Customer Rating
2 out of 5
2
Merry Christmas 👎🏾
on December 21, 2022
Posted by: Dade
from Maryland
Verified Purchase:Yes
Received damaged Monitor, had to return and couldn’t get replacement in time for christmas
No, I would not recommend this to a friend.
Response from Acer America CorporationBy Acer Support, December 22, 2022
Dear Dade,
We are sorry to hear your Acer monitor arrived damaged. Based on your comments it appears this may have happened during shipping. We suggest you contact the Acer Store directly for your return/swap options. They will be happy to help you with your order so you can get a working monitor.
We appreciate you taking the time to write this review.
Regards,
Acer America
Written by a customer while visiting Acer America Corporation
Customer Rating
2 out of 5
2
Ghosting
on September 12, 2023
Posted by: Txyler
Verified Purchase:Yes
very bad ghosting at any refresh rate. Would not recommend if ghosting annoys you
No, I would not recommend this to a friend.
Response from Acer America CorporationBy Acer Support, September 13, 2023
Dear Txyler,
We are sorry to hear your Acer monitor is displaying some ghosting and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

We appreciate you taking the time to write this review.

Regards,

Acer America
Written by a customer while visiting Acer America Corporation
Showing 1-8 of 10 results 
1 2 >>