Customer reviews from Newair
NewAir - 90-Can Built-In/Freestanding Outdoor Beverage Fridge - 15 - Black
Average customer rating
4.8
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
60
4 Stars
1
3 Stars
0
2 Stars
2
1 Star
1
79%of customers recommend this product.
(
11 out of
14)
Customer Reviews for NewAir - 90-Can Built-In/Freestanding Outdoor Beverage Fridge - 15 - Black
Customer Rating
2
worked great for almost 4 years
on April 30, 2024
Posted by: HS
from Central PA
purchased May 2020. last week, it stopped cooling and started smelling hot inside. before last week our only complaints were that the casters couldn't be attached (a plate was blocking the holes) and the blue light made reading the labels difficult. now, we're VERY unhappy that an $800+ appliance didn't even last 4 years!
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
I would buy this again
on November 30, 2022
Posted by: Leah
from Opelika
I have this cooler and I love it. It is not real large but holds a lot of drinks. I am very happy with my purchase. The nice thing is that we can use it inside and then roll it outside by the pool when we have parties.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review, we appreciate your feedback and we are glad you enjoy using the unit NOF090SS00. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review, we appreciate your feedback and we are glad you enjoy using the unit NOF090SS00. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
5 Star Support, 4.5 Star Fridge
on August 22, 2022
Posted by: Bryan
from Nashville, TN
I installed this fridge outside as part of a covered patio, kitchen area. It is perfect size for my use case, and perfect height if you are looking for one to side into a cabinet space with countertop. Only issue I've had was the unit seemed to be running hot, and wouldn't quite get down to the desired set temps. The reason I would buy again was due to how easy the customer support process has been. With proof of receipt, a replacement unit is being sent to me, due to a needed part being out of stock. So instead of making me wait, they recommended a new unit. Support can make or break a company in my opinion, and so far Newair has shown that they are superior in that category, so they will continue to get my business and recommendations.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your Newair NOF090SS00. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your Newair NOF090SS00. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
2
Failed after nine months
on August 15, 2022
Posted by: Huntington Beach
from Huntington Beach CA
I was given this as a gift for Christmas. It failed in July. I had to do a warranty claim on the unit, and they had me do extensive troubleshooting. They offered to replace the unit for free, but were going to charge me shipping and handling unless I wrote a review. So here's the review.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
I would purchase again
on May 30, 2022
Posted by: Kisha
from McDonough, GA
This beverage fridge is a must have for any backyard oasis. Customer Service is amazing. They definitely stand behind their products
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NOF090SS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NOF090SS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
I would buy this product again, best customer service i had
on January 15, 2022
Posted by: Jorge from Miami
from Miami, Fl 33143
What a great service Newair have. I just wrote them that thy Newair 15" was not cooling enough, sent them proof of purchase and immediately they sent me a replacement. That's really o good customer service... No questions asked. It's not like others, that start delaying all the process because they don't want to take the responsibility on their product warranty. 100 points. I do recommend them.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NOF090SS00. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NOF090SS00. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Update on my previous review
on December 12, 2021
Posted by: Linda
from Estero
Customer service reached out to me and will be replacing the unit which is what should be done since it has a bad sensor and is not keeping the drinks cold. I do love the refrigerator when the drinks are super cold and the design is great. Thank you New Air for the great customer service !!!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NOF090SS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NOF090SS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
Not worth the money
on December 7, 2021
Posted by: Linda
from Estero
I have had one replacement due to bad sensor - which then doesn't keep drinks cold. Now after 6 months the new one is doing the same thing. Out of warranty so nothing can be done to resolve the problem. Spent a lot of money on outdoor refrigerator and now need to basically throw away and buy a new one which won't be this brand again. Works great in the beginning but doesn't last long. Don't waste your money on this one
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair