Customer Reviews for Staples - Security Tinted #9 Double Window Envelopes, 3 7/8" x 8 7/8", 500/Box - White
Customer Rating
1
Watch the prices! Store vs online!!!
on July 11, 2014
Posted by: Paula K.
I recently purchased this item at the store for $49.99. I told the checkout girl that it seemed high: she explained that it had gone up! When I got home I checked the Staples online price: $31.53!!! I took the receipt back to the store and inquired why the huge difference? No one knew... and worse no one apologized nor did they attempt to investigate why. The clerk did offer and refunded the difference of $19.51 (incl tax). Caveat Emptor!!!! Check all prices! Staples has done this before!! Not a good way of extolling customer service or rentention!!
I have been using the Staples brand of security envelopes for 6 years now. I have to mail out hundreds of envelopes between Dec and the end of August for a summer camp. Sometimes only one or two sheets go into the envelopes but closer to the start of camp I am mailing out as many as 8 to 10 sheets of paper folded in thirds and they fit just fine in these #9 envelopes. I do use a glue stick to ensure they will stay closed but have never had a complaint about them arriving open. The size of the window is perfect for our pre printed invoices that show through the return as well as the going to addresses.
we have been ordering these envelopes for years as we do our own billing. until recently they were excellent. the last two times we have used them they have been glued together incorrectly. we had to put a finger inside and loosen the corners as they were glued together. when you have to send 280 bills out in one day this can be really annoying! we returned the first box to the local store but the new box was the same. then a third also. these are the only envelopes that fit our billing perfectly so changing is not an option. the store didn't seem concerned that the product was inferior. but we will continue to purchase until the manufacturer fixes the problem.