Customer reviews from swiffer.com
Swiffer - Heavy Duty Dry Sweeping Cloths, 32/Box (77198) - White
Average customer rating
4.2
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
58
4 Stars
18
3 Stars
2
2 Stars
1
1 Star
12
84%of customers recommend this product.
(
67 out of
80)
Customer Reviews for Swiffer - Heavy Duty Dry Sweeping Cloths, 32/Box (77198) - White
Customer Rating
1
Swiffer Heavy Duty Dry Sweeping Cloths
on December 3, 2022
Posted by: Sue Bug
from Reno, NV
These are definitely not on the same level as the original product. The only portion that does pick up anything are the edges, it takes minimally 3 to swiffer the bathroom floor, then I still need either a stick vacuum or a handheld to pick up what remains. Please bring back the original.
No, I would not recommend this to a friend.
Response from swiffer.comBy Aizaz Khalid, The Swiffer Team, December 6, 2022
Thank you for sharing this with us. Our products go through many quality checks to ensure they get to you in the best condition, so we don't expect these things to happen, and we are sorry you are having this experience. We will be sure to pass your message along to the rest of our team. For best results, use the sweeper on a smooth surface. The sweeper locks in dust, dirt, and hair, but it's not intended to clean clumps of hair or whole pieces of things such as cereal. So we can learn more about your experience, please call us at (800) 214-8734 when you have a moment.
Written by a customer while visiting swiffer.com
Customer Rating
1
Awful product - heavy duty multi surface
on January 8, 2022
Posted by: Stella70
from Massachusetts
The heavy duty multi surface is awful. I've used other Swiffer products and can not complain; however, the heavy duty is nothing but a light cloth with a few lightly scattered cotton balls. The sheet does not stay on the broom and comes off. The product needs an extreme improvement.
No, I would not recommend this to a friend.
Response from swiffer.comBy Maria Picard, The Swiffer Team, January 10, 2022
We're sorry to hear that a loyal Swiffer fan like you feels this way, Stella, since our products do go through many quality checks to ensure that you can enjoy an easy yet effective clean. We'll be sure to pass this feedback along to the rest of our team. We can assure you that our Heavy Duty Dry cloths are designed to trap and lock 2X more dirt, dust, and hair. As well, we'd be happy to share some tips to make sure the cloths stay on while you're sweeping. Align the edges of the fold to the edge of the Sweeper head so that the cloth fits in the grippers on both sides. As well, ensure that the cloth is tucked into all of the grippers. We hope this helps, and please give us a call at (800) 214-8734 if you'd like any further assistance.
Written by a customer while visiting swiffer.com
Customer Rating
2
Instant headachethese
on January 23, 2022
Posted by: headachefromthese
from California
OMG why the horrible Perfume for a dry sweeper?; I'm Soo disappointed I have to sweep and have nothing else.. I'll stick to off brand refills from now on
No, I would not recommend this to a friend.
Response from swiffer.comBy Maria Picard, The Swiffer Team, January 24, 2022
We're sorry that this has been your experience, and we hope that you're feeling better. Safety is our top priority here at Swiffer, and we can assure you that all of our products have been thoroughly evaluated to be safe when used as directed. As well, our products go through many quality checks to ensure that they reach you in the best possible condition. We'd like to mention that our Heavy Duty Dry cloths are unscented. However, it's possible that the box absorbed fragrance from a scented product stored nearby. To try to get rid of the perfume, leave the box in a well-ventilated area for at least 24 hours. We hope this helps. We'd like to gather some more details for our Safety Team, so please give us a call at (800) 214-8734 when you have a moment.
Written by a customer while visiting swiffer.com
Customer Rating
1
on June 6, 2022
Posted by: Paddy
from Florida
I recently bought a box of 50 Heavy Duty cloths and they are very disappointing to say the least. I have used my Swiffer for years and loved it, but now with these new cloths. My husband remarked that it's not picking up, only moving stuff around while I was using it and he was right. It may be useful for grout lines, but nothing else. I don't think they are going to help the Swiffer name at all
No, I would not recommend this to a friend.
Response from swiffer.comBy Aizaz Khalid, The Swiffer Team, June 15, 2022
We're sorry to hear that a loyal Swiffer fan like you is feeling disappointed, Paddy. We can assure you that our Heavy Duty Dry cloths have gone through many quality checks to ensure that you can enjoy an effective clean with ease. We'd like to mention that while these cloths are designed to trap and lock 2X more dirt, dust, and hair, they're not intended to pick up clumps of hair or large pieces of things, such as cereal. We do value your feedback, and we'll be sure to pass your comments along to the rest of our team. As well, we'd be happy to learn more about your experience, so please give us a call at (800) 214-8734 when you're able.
Written by a customer while visiting swiffer.com
Customer Rating
5
This product is what I like
on December 20, 2024
Posted by: Rat51
I use Swiffer Heavy Duty Pet dry cloths and I love them, they pack up pet hair and dirt. Also make my floor look clean.
Written by a customer while visiting swiffer.com
Customer Rating
5
Happy cleaner
on February 4, 2019
Posted by: Kristin150
[This review was collected as part of a promotion.] This product , swifter could not have come at a better time.. I just ran out of my normal pads I use and had a messy house, due to having a super bowl party yesterday.. Wowza do these swifter pads work WONDERS.. There easy to use and really effective. All my messy floors are nice and clean.YES!!..Im a happy camper and will now continue using these swifter heavy duty pads.
I would recommend this to a friend!
Written by a customer while visiting Shopper Army
Customer Rating
5
Swiffer Sweeper Heavy Duty Cloths.
on February 6, 2019
Posted by: Marguerite987
[This review was collected as part of a promotion.] Swiffer Sweeper Heavy Duty Dry Sweeping Cloths are perfect for hardwood, laminate, tile floors. They pick up dirt and dust far better than what I was using. I wasn't sure what to expect from using Swiffer cloths. They proved to work extremely well.
I would definitely recommend this product to family and friends.
I would definitely recommend this product to family and friends.
I would recommend this to a friend!
Response from Shopper ArmyBy The Swiffer Team, February 7, 2019
We're so happy that we wowed you, Marguerite! Thanks for sharing your love of Swiffer with your family and friends. It means a lot to us!
Written by a customer while visiting Shopper Army
Customer Rating
4
Original Swiffer Cloths on Steroids!
on February 6, 2019
Posted by: Lydia398
[This review was collected as part of a promotion.] The Swiffer Sweeper Dry Heavy Duty cloths are ideal for pretty much anyone, whether you have kids, pets, or it's just you. They pick up all those little crumbs and bits of lint, hair, and everything else. Especially those things your broom leaves behind (or your vacuum can't get to).
I was skeptical that they would work any differently than regular dry Swiffer cloths, but these really do pick up more. The deep pockets hold onto all the debris.
The fit of these is perfect for the Swiffer sweeper, as the part that flaps over the top is simple to wrap around. That being said, you do have quite a bit of extra material that will likely go unused. (You could remove the cloth and use those sides for more detailed touch-ups if you really want to get all the use out of the cloth.)
I did remove one star because there is still a spot on the bottom (in the middle) that doesn't seem to grab onto as much as the outer edges do. Other than that, though, these heavy duty cloths work great on lots of hard surfaces. I've used them on tile, hardwood, laminate, and vinyl/linoleum--no issues with any of the flooring.
I would recommend this to a friend!
Written by a customer while visiting Shopper Army