Customer reviews from angelsoft.com
Angel Soft - & Strong Mega Toilet Paper, 2-ply, White, 320 Sheets/Roll, 16 Rolls/Case (79423/02/01)
Average customer rating
4.5 out of 5
4.5
(5,935 Reviews)
Open Ratings Snapshot
Rating breakdown 5,935 reviews
5 Stars
4,611
4 Stars
629
3 Stars
157
2 Stars
132
1 Star
406
90%of customers recommend this product. 
(
4,930 out of 5,502
)
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Customer Reviews for Angel Soft - & Strong Mega Toilet Paper, 2-ply, White, 320 Sheets/Roll, 16 Rolls/Case (79423/02/01)
Customer Rating
1 out of 5
1
No Longer Angel Soft
on January 7, 2019
Posted by: AMP78
from NM
Gender:Female
My family has been using this toilet paper for many many years. Recently the embroidery pattern was changed from what it has been for those many years. This change was not for the better. The toilet paper is now extremely rough on the skin. Not only is it rough, but it has also made the toilet paper very very flimsy. I don't think we will be able to continue to use this toilet paper.
No, I would not recommend this to a friend.
Written by a customer while visiting angelsoft.com
Customer Rating
1 out of 5
1
Bad quality decision
on January 29, 2019
Posted by: Midwest vaquero
from Mount Carroll, IL
Gender:Male
I have used your bathroom tissue for several years, and thought it was the best on the market, but recently it seems like your product design people have decided to glue the two layers together. This was an extremely bad choice, making a very stiff tissue. Until you go back to the way you had been making it, I will be changing brands.
No, I would not recommend this to a friend.
Written by a customer while visiting angelsoft.com
Customer Rating
1 out of 5
1
Changed formulation
on February 3, 2019
Posted by: km947
from Berkeley, CA
Gender:Female
Just opened recent purchase of toilet paper and noticed immediately that it looked different. Compared it to the last roll left from old package and the embossing and texture is totally different. A lot rougher and it seems like the quality has been lowered to cut costs and consumers are paying for this. Will need to look for another brand unless they go back to their old formulation. Disappointed as I have been loyal to this brand for many years.
No, I would not recommend this to a friend.
Written by a customer while visiting angelsoft.com
Customer Rating
1 out of 5
1
My bum is still hurting
on February 24, 2019
Posted by: Sadcustomer
from West Des Moines
Gender:Female
I have never in my life sought out a company to write a poor review.. but I am shocked at the recent quality of this toilet paper. It is worse than any toilet paper I have ever bought, and I am actually not even that picky about my toilet paper! I will use almost any brand, and while not the best quality most are tolerable and fine. This is not fine. I don't think it can even be considered a functional product anymore. When I say my bum is still hurting, I am actually dead serious. Will not buy again unless I hear it has been changed back!
No, I would not recommend this to a friend.
Written by a customer while visiting angelsoft.com
Customer Rating
1 out of 5
1
Bad change in product
on March 14, 2019
Posted by: karen75
from lake havasu city, az
Gender:Female
i've been using this product for at least 20 years. The past 2 times I've purchased this if found the tissue softness has changed for the worse!! You've "cheaped" out the best product you had. Have now switched to another toilet paper. Too bad, this WAS a good product for so long.
No, I would not recommend this to a friend.
Written by a customer while visiting angelsoft.com
Customer Rating
1 out of 5
1
Don't like the Change
on March 15, 2019
Posted by: Maryliz
from Homer, MI
Gender:Female
I buy Angel Soft tissue all the time, but I'm going to switch. Tissue is no longer soft - thicker but the softness is gone.
No, I would not recommend this to a friend.
Written by a customer while visiting angelsoft.com
Customer Rating
1 out of 5
1
You've changed. You're no longer soft.
on March 18, 2019
Posted by: Annieh
from Tallassee, AL
Gender:Female
The softness that has kept me a customer for YEARS is gone. What happened? Bad idea!
No, I would not recommend this to a friend.
Written by a customer while visiting angelsoft.com
Customer Rating
1 out of 5
1
Quality Has Tanked!
on May 2, 2019
Posted by: LJMatlock
from Warner Robins GA
Gender:Female
Nothing but Angel Soft forever here—loved quality for price. Removing quilting from back side causes product to be stiffer/scratchy and that’s unacceptable as often as we use. Will look elsewhere. Enjoyed doing business with you while it lasted. P.S. The lavender ones are horrible (hubby bought accidentally) since smell overwhelming—gave those away.
No, I would not recommend this to a friend.
Written by a customer while visiting angelsoft.com
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