Customer reviews from swiffer.com
Swiffer - Dusters Cloth Refills, 18 Dusters/Box (99036) - Blue
Average customer rating
4.5
(145 Reviews)
Rating breakdown 145 reviews
5 Stars
98
4 Stars
33
3 Stars
7
2 Stars
2
1 Star
5
36%of customers recommend this product.
(
4 out of
11)
Customer Reviews for Swiffer - Dusters Cloth Refills, 18 Dusters/Box (99036) - Blue
Customer Rating
1
Not what I expected
on September 14, 2024
Posted by: KayB
from Colorado
the swiffer 1-sided duster (I followed the directions) does not fluff up as shown on the box I will not buy this one again I've used the 2-sided one for years and I love them.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, December 30, 2024
Thanks so much for the review, Kay, This certainly isn't what we expect with our many quality checks and when holding both ends of the duster cloth and moving your hands up and down quickly in a wave-like motion. We'd like to connect about this and help, so when you're free, please call us at (800) 962-7524.
Written by a customer while visiting swiffer.com
Customer Rating
1
Unscented is actually scented
on January 19, 2025
Posted by: Allergic
from Syracuse NY
The new product is not good. The unscented are still scented. I had accidentally bought the scented ones by accident and they were so offensive I couldn’t keep them in my house and threw them away. I finally found unscented ones and they are now slightly scented. People with allergies need the actual unscented ones back. Please fix quality control.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, February 19, 2025
We're very sorry to learn of your experiences with our Dusters. We don't add perfume to unscented Swiffer Dusters, and our products go through many quality checks to ensure the correct product is in each package. It is possible the box absorbed fragrance from a scented product stored nearby, and the Dusters may also have picked up some of that scent. To allow the scent to dissipate, leave the product in a well-ventilated area for at least 24 hours. While we hope this is helpful, we'd like to learn more about your experiences and do our best to make things right. Please give us a call at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
1
Stinkingest Purchase EVER!
on March 26, 2015
Posted by: Cannot
from North Carolina
Gender:Female
[This review was collected as part of a promotion.] Why do you have to load everything down with chemical scents? I bought a box of duster refills and there were NO boxes there which said UNSCENTED! I brought them home and had to open the box OUTSIDE, put the thing on OUTSIDE, do my dusting and put a nail OUTSIDE to hang the dern thing on when I finished dusting!
I had to put the rest of them on a shelf in an open cabinet OUTSIDE to keep them from stinking up the cabinet! Can't you AT LEAST make an UNSCENTED duster refill for people who can't stand chemical smells or who are allergic to them? More and more people are becoming allergic because you load everything up with that nasty stuff. Many people don't want that.
I will know better...when these are gone, I won't buy any more. I am NOT afraid to sign my name. Rebecca White
No, I would not recommend this to a friend.
Response from swiffer.comBy Swiffer Team, Home Care, March 26, 2015
Rebecca, we're so sorry to hear about your experience and trouble finding our unscented dusters. We do offer two types of unscented dusters: Duster Refill - Unscented - 10 Count and 360° Duster Refill - Unscented Refill - 6 Count. I'm sorry if they weren't available at your fave store.
While we would love for every retailer to stock all of our Swiffer versions, we know that isn't possible due to limited shelf space. If the store you're shopping at doesn't carry an unscented version, you may want to mention this to the store manager. Usually, what they stock is based on consumer demand. I hope this helps! ~Rose
While we would love for every retailer to stock all of our Swiffer versions, we know that isn't possible due to limited shelf space. If the store you're shopping at doesn't carry an unscented version, you may want to mention this to the store manager. Usually, what they stock is based on consumer demand. I hope this helps! ~Rose
Written by a customer while visiting swiffer.com
Customer Rating
2
Good product - bad odor
on February 17, 2020
Posted by: 1slvrfx
from West Babylon, NY
Now when I dust my home thats allergy friendly, I get the overwhelming odor of gain detergent or something like it. I get rid of the dust because I have asthma and allergies. Now I have to find a new way to dust. If you keep your home unscented like me, don't buy these new swiffers. Yhe scent is overwhelming and disgusting.
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, March 13, 2020
We're so sorry to hear that the Gain Scented Dusters aren't working for you! We'd be happy to help you find the Unscented version, so please give us a call at (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
5
Picks up so much dust
on December 10, 2014
Posted by: brionna742024
from Kenai, AK
Gender:Female
[This review was collected as part of a promotion.] I love these dusters as an alternative to wiping everything down. My husband has allergies and these have been a godsend in our house. And it doesn't take me near as long to dust the house so I have more time to spend with my family. Thank you, Swiffer!
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
3
Not as effective as I thought
on March 2, 2015
Posted by: smcd456
from Houston, TX, USA
Gender:Female
[This review was collected as part of a promotion.] This product was not anymore effective than the dollar store brand. Not worth the money I paid for it.
No, I would not recommend this to a friend.
Response from swiffer.comBy Rose, Swiffer Team, April 17, 2015
We are so sorry to hear that our Original Swiffer Dusters didn't knock your socks off! We would expect there to be a noticeable difference between this and other dusters.
Swiffer Dusters picks up dust and locks it away with thousands of flexible fluffy fibers. Lightly coated with Dust Lock Adhesive, these fibers change shape to reach into nooks and crannies, trapping up to 2x more dust than a dry dust cloth for a thorough clean.
Swiffer Sweeper and Swiffer Dusters (dry and unscented) are the first dry-dusting cleaners to be Certified asthma & allergy friendly by the Asthma and Allergy Foundation of America. That's a lot to love. Maybe you would be more impressed with our Swiffer 360 dusters.
We would love to help you try them and get some additional details about this experience so we can report it to our quality control. Our toll free number is 1-855-236-3353, M-F, 9 a.m. to 6 p.m. EST. Be sure to let the agent know that I sent you and why.
We won't stop until you are 100% in love with your Swiffer choice!
Swiffer Dusters picks up dust and locks it away with thousands of flexible fluffy fibers. Lightly coated with Dust Lock Adhesive, these fibers change shape to reach into nooks and crannies, trapping up to 2x more dust than a dry dust cloth for a thorough clean.
Swiffer Sweeper and Swiffer Dusters (dry and unscented) are the first dry-dusting cleaners to be Certified asthma & allergy friendly by the Asthma and Allergy Foundation of America. That's a lot to love. Maybe you would be more impressed with our Swiffer 360 dusters.
We would love to help you try them and get some additional details about this experience so we can report it to our quality control. Our toll free number is 1-855-236-3353, M-F, 9 a.m. to 6 p.m. EST. Be sure to let the agent know that I sent you and why.
We won't stop until you are 100% in love with your Swiffer choice!
Written by a customer while visiting swiffer.com
Customer Rating
5
duster swiffer
on November 8, 2016
Posted by: quikie
from Gavere Belgium
quite satisfied of the duster swiffer! Takes anywhere dust on even after the radiators! I'm a big fan!:)
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
Bad product and low quality
on November 11, 2016
Posted by: Anfebego
from Atlanta
This product decreases its quality, it breaks very easy, it is not comfortable for the user and it only has an opening. The product used to last longer, more comfortable and was more resistant. Did You tested the products?Did they conduct surveys with users?
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, November 30, 2016
We're sorry you didn't have a great experience with our Swiffer Duster. We want to assure you that a lot of development and testing goes into all of our products. We appreciate the feedback and we'll be sharing your comments with the rest of our team. If you'd like to share more, please feel free to give us a call at (800) 214-8734.
Written by a customer while visiting swiffer.com