Customer Reviews for Scotch-Brite - Soap Control Non-Scratch Dishwand, (451U-4) - Blue
Customer Rating
5
Excellent, Clean, Modern Design
on February 20, 2023
Posted by: brent_23
Works great for me - It's more heavy-duty than most dish wands plus economical and environmentally friendly to just change the head instead of the entire wand.
I bought this and extra sponge heads for it. The first time I tried to use it the sponge head fell off. I tried forever to get it to fit, but there was just no way. I have used the normal dishwand for years and never had a problem until they were worn out. won't buy this again and will have to figure out what to do with the extra sponges.
I bought a unit a couple weeks ago and tried to get the scrubbing head off and broke the plastic tab holding the head on. It seems to be fragile. Also, it is hard to get soap to the scrubbing head. So far not a good product.
Right at the top of the box for refill scrubbers says "leak-free guarantee." This is FALSE! They leak, and they leak everything in the wand, not just a little. This new design is terrible and I have a box seven that are useless now due to them leaking. What a waste!!!!
I've been using Scotch-Brite products for some time, recently my dishwand that I've had for 4 yrs finally gave out. I saw this wand & wanted to give it a try, needless to say, I'm extremely disappointed, I started noticing that I was having to fill it more frequently, Then found that the bottom of the wand was leaking. You claim that no matter what position you store your wand it is leakproof guaranteed. When friends & family ask for my recommendation on a product, they know I will be honest with them because I've tested it out muyself. How can I recommend your product when I'm doubting it myself.
Response from scotch-brite.comBy PACE Social Care, October 28, 2022
Hello, thank you for taking the time to leave your review on the Scotch-Brite(TM) Soap Control Non-Scratch Scrub Dots Dishwand. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT. When calling, please reference Case #36462568. Thanks again, and we look forward to your call.
I’ve only had this product for 1 week, and it already broke! The part where the sponge attaches to the handle broke off…
No, I would not recommend this to a friend.
Response from scotch-brite.comBy PACE Social Care, PACE Social Care, October 11, 2022
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT, and mention Case #36065565. Thanks again, and we look forward to your call.
I'm so bummed. I'm on my 3rd one because they leaked. I thought maybe the first two were my fault. WRONG! All 3 have leaked. Waste of money on this, extra pads and dishsoap!
No, I would not recommend this to a friend.
Response from scotch-brite.comBy PACE Social Care, September 29, 2022
Hello, thank you for taking the time to leave your review on the Scotch-Brite(TM) Soap Control Non-Scratch Scrub Dots Dishwand. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT so that we can further assist. When calling, please reference Case #35826542. Thanks again, and we look forward to your call!
Bought this model hoping it would work better than the non soap control model. It certainly did not. Very difficult to get soap to dispense into sponge (when it actually stayed attached). I have had to throw away numerous, all most brand new sponge heads after they separated from the plastic holder. They separated during everyday washing dishes and glasses, not scrubbing pots. Very frustrating, and there is not a lot of alternative brands available.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy PACE Social Care, PACE Social Care, September 23, 2022
So sorry to hear you had trouble with the product! Thank you for taking the time to rate & review this Scotch-Brite Brand product. We’d like to learn more about your experience. Please call us at your earliest convenience, toll free at 1-800-846-8887 between 8am and 4pm CST so we can assist you further. When calling, please mention Case #35679122.