Customer reviews from Masterlock.com
Master Lock - Combination Padlock, Each - Brass
Average customer rating
4.5
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
21
4 Stars
3
3 Stars
1
2 Stars
0
1 Star
2
92%of customers recommend this product.
(
23 out of
25)
Customer Reviews for Master Lock - Combination Padlock, Each - Brass
Customer Rating
1
Combination reset on its own
on June 4, 2023
Posted by: JordanA
from Eugene, OR
I had this on a gate for several months. When I went to unlock it, the combination I had set didn’t work. I double checked to make sure I had entered the correct combination but it still won’t open. Now it’s stuck.
Response from Masterlock.comBy Master Lock Customer Service, CS, June 5, 2023
We appreciate your feedback and apologize for your inconvenient experience with this product.
Master Lock is committed to improving the user experience on all of our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088
Master Lock is committed to improving the user experience on all of our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088
Written by a customer while visiting Masterlock.com
Customer Rating
3
Great lock
on April 15, 2023
Posted by: Anthony
from Herrin, IL
I bought this lock a year ago for my personal locker at work and today when I went to get it open all my numbers spin freely now. Not sure why, you can’t feel the numbers stop when you turn them. It’s a pain to try to open now. Kinda curious what kind of warranty these locks have
No, I would not recommend this to a friend.
Response from Masterlock.comBy Master Lock Customer Service, Customer Service, April 17, 2023
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock does stand behind its product and if you could please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN we can provide assistance.
Written by a customer while visiting Masterlock.com
Customer Rating
1
Faster to open without the combo
on January 15, 2023
Posted by: RustyRooster
from Hays, KS
This lock can be opened with a thin shim of metal inserted beside a number wheel, pulling down on the shackle and down on the shim. Search lockpickinglawyer on TikTok to watch it done. I wasted money on this and you don’t get a refund if a lock is extremely pickable.
No, I would not recommend this to a friend.
Response from Masterlock.comBy Master Lock Customer Service, CS, January 16, 2023
We appreciate your feedback and apologize for your inconvenient experience with this product.
Master Lock is committed to improving the user experience on all of our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088
Master Lock is committed to improving the user experience on all of our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088
Written by a customer while visiting Masterlock.com
Customer Rating
5
Simple and works
on January 1, 2023
Posted by: Meli
from Sarasota
Gender:Female
[This review was collected as part of a promotion.] This simple lock was super easy to use as well as effective. I would recommend this for my family and friends to purchase. This brand sells a lot of simple fact of products. Will be going to purchase from them in the future.
I would recommend this to a friend!
Written by a customer while visiting Masterlock.com
Customer Rating
5
Worked perfect
on December 20, 2022
Posted by: Tiggergrl969
[This review was collected as part of a promotion.] My son needed a new lock for his gym locker at school and this one was perfect. It’s small and not bulky. It’s convenient because it requires a 4 digit passcode to unlock, which makes it way easier for him since he doesn’t have to worry about losing a key for it. This lock feels very sturdy and will get many uses out of it.
I would recommend this to a friend!
Written by a customer while visiting Masterlock.com
Customer Rating
5
Works Great!
on December 12, 2022
Posted by: calbtx
Gender:Female
[This review was collected as part of a promotion.] This is an easy process to set up. The key is inserted into the lock after you open it. When you turn the key sideways, it locks into place, allowing you to set the combination of your choice. Once satisfied, remove the key and you're done! Simple and easy. It is critical to keep track of the key so that you can reset it in the future. My daughter needs one for her gym locker, so this is a convenient way to protect her items from theft. As far as durability goes, it's above and beyond perfect for the purpose we are using it for. She is Eight, and can unlock it easily after working with her. We love it!
I would recommend this to a friend!
Written by a customer while visiting Masterlock.com
Customer Rating
4
Master Lock
on December 8, 2022
Posted by: Jess2274
from Detroit Mi
Gender:Female
[This review was collected as part of a promotion.] Anything involving master lock never disappoint myself. Very well made and durable. I needed a new lock for my garage door and this is perfect for just that. Able to set my own combination and comes with a mini cute little key which I just love.
I would recommend this to a friend!
Written by a customer while visiting Masterlock.com
Customer Rating
5
Easy to Use and Sturdy
on December 5, 2022
Posted by: Smilz39
[This review was collected as part of a promotion.] I use this lock for my work locker and it is great. The lock itself is sturdy and durable. The directions inside make it easy to set/change a combination for use. Overall, I would recommend this lock.
I would recommend this to a friend!
Written by a customer while visiting Masterlock.com