Customer reviews from crayola.com
Crayola - Air-Dry Clay Bucket, 5 lbs - White
Average customer rating
3.6
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
8
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
4
70%of customers recommend this product.
(
7 out of
10)
Customer Reviews for Crayola - Air-Dry Clay Bucket, 5 lbs - White
Customer Rating
5
Great to make a mothers day gift
on May 11, 2019
Posted by: Yuli
from San Antonio,TX
Gender:Female
I bought this 2 months ago and im glad I did i used it to make my mom a special gift for mother's day
I would recommend this to a friend!
Written by a customer while visiting crayola.com
Posted by: Thelens
from Hathaway elementary
Gender:Female
Verified Purchase:Yes
I received my order very quick! When I opened the air dry clay it seemed very stiff and lumpy-not the same as when I used this same brand last year. I have not opened all the buckets so I am hoping the rest will be in better condition
I would recommend this to a friend!
Written by a customer while visiting crayola.com
Customer Rating
1
Disappointed Dad
on November 4, 2019
Posted by: Father&Son
from Ohio
Gender:Male
Bought this with intentions of making ramps for monster truck arena with my son but after 1week all 3 ramps began to crack all over
No, I would not recommend this to a friend.
Response from crayola.comBy Chris, Colorful Care Team, November 5, 2019
Oh no! We are sorry to hear the ramps you made for your monster truck arena with Crayola Air-Dry Clay are cracking. This should not have happened, so we completely understand your disappointment. Your feedback will be shared with our Creative Tools Team for further inspection.
I the meantime, let us help by sharing some tips to try and fix them. While success may vary depending on the severity of the cracks, try placing a few drops of water on the cracks and smooth with your fingers. You can also try filling in the cracks with a small amount of wet clay and smooth with your fingers.
Our Consumer Care Team is eager to learn more about this experience and help you further. Please contact us at Crayola.com/support. Looking forward to hearing from you!
I the meantime, let us help by sharing some tips to try and fix them. While success may vary depending on the severity of the cracks, try placing a few drops of water on the cracks and smooth with your fingers. You can also try filling in the cracks with a small amount of wet clay and smooth with your fingers.
Our Consumer Care Team is eager to learn more about this experience and help you further. Please contact us at Crayola.com/support. Looking forward to hearing from you!
Written by a customer while visiting crayola.com
Posted by: Joanie W.
from Riverside Ca.
Gender:Female
Verified Purchase:Yes
Love Love Love this product, fast shipping, very easy to work with, smells nice, it’s just a Win Win!
I would recommend this to a friend!
Written by a customer while visiting crayola.com
Customer Rating
1
Cracks when drying.
on September 23, 2019
Posted by: AnnieB
from San Diego, CA
Gender:Female
I bought this product to make horse figurines. After about 12 hours the hardening clay got several cracks. I’m not sure how to fix it,
No, I would not recommend this to a friend.
Response from crayola.comBy Chris, Colorful Care Team, September 24, 2019
Oh no! We are sorry to hear your horse sculpture made with Crayola Air-Dry Clay developed some cracks. This should not have happened and we are grateful you posted this review. Your comments will be passed along to our Modeling Compounds Team for further inspection.
In the meantime, I have some tips that may help! Try placing a few drops of water on the cracks and smooth with your fingers. Another technique is to fill in the cracks with a small amount of wet clay and smooth with your fingers.
Our Consumer Care Team is here to help if you need us. Please contact us at Crayola.com/support for further assistance.
In the meantime, I have some tips that may help! Try placing a few drops of water on the cracks and smooth with your fingers. Another technique is to fill in the cracks with a small amount of wet clay and smooth with your fingers.
Our Consumer Care Team is here to help if you need us. Please contact us at Crayola.com/support for further assistance.
Written by a customer while visiting crayola.com
Customer Rating
1
Cracks all over
on January 16, 2020
Posted by: You don’t need to know
I bought this product in order to make a Volcano and when it had dried, the clay cracked into pieces. I would advise against the purchasing of the low quality bucket of dried out garbage.
No, I would not recommend this to a friend.
Response from crayola.comBy Taylor, Crayola Consumer Care, January 17, 2020
It is disappointing to hear your Air-Dry Clay Creation has cracked. This definitely is not the quality you would expect from a Crayola product, and your feedback will be passed along to our team for further inspection. To help prevent this in the future, we do have a few tricks up our sleeves.
Forming the Air-Dry Clay around a rigid support or armature is not recommended. The clay gradually constricts as it dries, and the rigid piece remains the same size. This can result in the clay cracking. If you feel an armature is practical or necessary, it is best to choose one that allows a small amount of "give" such as crumpled aluminum foil.Air-Dry Clay pieces should be at least ¼ inch in thickness. If the item you created is too thin, cracking may occur.
Water can be added to Air-Dry Clay to soften or join pieces. However, too much water may result in cracking as the clay dries. If too much water is added, making the clay very soft, allow the excess water to evaporate before molding pieces.
Please contact us at Crayola.com/support so we may learn more and help make this right. Looking forward to hearing from you soon.
Forming the Air-Dry Clay around a rigid support or armature is not recommended. The clay gradually constricts as it dries, and the rigid piece remains the same size. This can result in the clay cracking. If you feel an armature is practical or necessary, it is best to choose one that allows a small amount of "give" such as crumpled aluminum foil.Air-Dry Clay pieces should be at least ¼ inch in thickness. If the item you created is too thin, cracking may occur.
Water can be added to Air-Dry Clay to soften or join pieces. However, too much water may result in cracking as the clay dries. If too much water is added, making the clay very soft, allow the excess water to evaporate before molding pieces.
Please contact us at Crayola.com/support so we may learn more and help make this right. Looking forward to hearing from you soon.
Written by a customer while visiting crayola.com
Posted by: Mrs. B.V.
Gender:Female
Verified Purchase:Yes
Air dry clay was a good choice for my creative kiddo who will grab a piece here an there an create away.
Written by a customer while visiting crayola.com
Customer Rating
1
Ruined the last memories of my dog
on February 5, 2023
Posted by: Sad Dog Momma
from Chicago
Gender:Female
I purchased a 5lb bucket of clay to make a paw print for my terminally ill dog. The night before she was put to sleep, I made a clay print of my hand with her paw inside of it. I loved it! However, when the clay dried, it broke in pieces (see pics). The only print of dog's paw is destroyed and she is gone. I am so sad I could cry. I thought I could rely on Crayola but I was wrong. They made a difficult situtation worse. I should have read the reviews before I put all of my trust into this company. Now I have no way to honor my first (and likely only) dog.
Response from crayola.comBy Colorful Care Team, February 12, 2023
It is never easy to lose a loved one and we are sorry for your loss. Your frustration with the paw print you made using Crayola Air-Dry Clay is completely understandable. We want to do all we can to help you save this precious memento. While success may vary depending on the severity of the cracks, you can try repairing them by placing a few drops of water on the cracks and smoothing them over with your fingers or by filling in the crack with a small amount of wet clay and smooth with your fingers. If you need further assistance, please contact our Consumer Care Team at 1-800-CRAYOLA. - Chris, Colorful Care Team
Written by a customer while visiting crayola.com