Customer Reviews for Fellowes - Microban Gel Wrist Rest - Graphite
Customer Rating
1
Do Not Buy
on September 11, 2018
Posted by: DreB
I bought the wrist rest a week ago and started to use it on Monday and the side of it opened and all of the gel came out. This was after using it for 3 days. Would not recommend this product at all.
No, I would not recommend this to a friend.
Response from fellowes.comBy CN, CS, September 11, 2018
Thank you for sharing your comments. We are very sorry you had such a bad experience! If you have not done so already, please reach out to our Customer Care Team at 1.800.945.4545, M-F, 7am-7pm CST so we can assist you with replacement of this defective item. We would value the opportunity to make this right!
I really like this product but my recommendation to Fellowes would be to change the location of thier logo. They placed it on the support in the exact location that your right wrist hits the pad. I have had the product for two weeks and the logo was already becoming worn and scratchy where my wrist sits and after a while it creates a significant amount of discomfort on the sensitive skin on the inside of the wrist. I tried to scrub the logo off completely, which is a little better, but the area where the logo was is still a bit rough to the touch.