Customer reviews from Masterlock.com
Master Lock - 5-Key Combination Safe - Black/Silver
Average customer rating
4.2
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
19
4 Stars
4
3 Stars
1
2 Stars
0
1 Star
4
81%of customers recommend this product.
(
22 out of
27)
Customer Reviews for Master Lock - 5-Key Combination Safe - Black/Silver
Customer Rating
5
Promotes safety
on August 7, 2022
Posted by: Retired CO
from Norfolk VA
I put this on my front door 5 years ago, with a door key in it. As I am deaf, in case of an emergency, a trusted neighbor can access the house to help me or alert me to a crisis.
I would recommend this to a friend!
Written by a customer while visiting Masterlock.com
Customer Rating
3
Hmmm...
on July 29, 2022
Posted by: glen8cereal
from San Jose
It was always a little clunky, but today (2 yrs after purchase), I have to force it closed, and I am concerned it won't open once I do. Going to see if the lifetime warranty is legit since nothing is blocking it, there's no damage, and I am using it correctly.
No, I would not recommend this to a friend.
Response from Masterlock.comBy Master Lock Customer Service, CS, July 31, 2022
We appreciate your feedback and apologize for your inconvenient experience with this product.
Master Lock is committed to improving the user experience on all of our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088
Master Lock is committed to improving the user experience on all of our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088
Written by a customer while visiting Masterlock.com
Customer Rating
5
5 star product
on July 14, 2022
Posted by: Sherri Strain
from Marysville, California
This product is the most valuable tool I own. I have been liberated and have a new freedom I never thought possible. Thank you master lock. I am a life time loyal customer. Keep coming with your cutting edge technology. Excellent, outstanding work and customer service is second to none.
Written by a customer while visiting Masterlock.com
Customer Rating
1
Garbage
on June 27, 2022
Posted by: Dontbuy124
from Canada
These are junk do not buy. They are made of super thin material that you can smash open
No, I would not recommend this to a friend.
Response from Masterlock.comBy Master Lock Customer Service, CS, June 28, 2022
We appreciate your feedback and apologize for your inconvenient experience with this product.
Master Lock is committed to improving the user experience on all of our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088
Master Lock is committed to improving the user experience on all of our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088
Written by a customer while visiting Masterlock.com