Customer reviews from Samsung US
Samsung - Refurbished Excellent - 85 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(823 Reviews)
Rating breakdown 823 reviews
5 Stars
682
4 Stars
96
3 Stars
25
2 Stars
10
1 Star
10
95%of customers recommend this product.
(
325 out of
341)
Customer Reviews for Samsung - Refurbished Excellent - 85 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
3
Q8f 75 inch tv
on April 20, 2026
Posted by: Manuel
[This review was collected as part of a promotion.] The tv is great quality and accurate colors but there no option to update the new interface and right now is almost inoperable just because is slow that's the only reason because I give 3 start
Response from Samsung USBy Samsung Specialist, April 20, 2026
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Best tv on the market
on April 20, 2026
Posted by: Norm
[This review was collected as part of a promotion.] resolution is excellent brightness is very good contrast is better than any TV out there currency is very good interface it's excellent thank you reviewing my TV
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome TV
on April 20, 2026
Posted by: Tallvic
[This review was collected as part of a promotion.] Its a amazing tv super realistic and clear apps are great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Tv
on April 20, 2026
Posted by: ViTO
[This review was collected as part of a promotion.] Great tv, colors are amazing. No issues with the tv.
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on April 20, 2026
Posted by: Luvmyshows
from Pharr, Texas
[This review was collected as part of a promotion.] Very clear resolution, very easy to find applications
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on April 20, 2026
Posted by: Pawps
[This review was collected as part of a promotion.] Great tv, easy set up fantastic picture, great features.
Written by a customer while visiting Samsung US
Customer Rating
5
Favorite picture
on April 20, 2026
Posted by: Lilahlil
[This review was collected as part of a promotion.] Love the picture and sound!! Better quality than hisense
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV For your money
on April 20, 2026
Posted by: Baby1978
[This review was collected as part of a promotion.] The pitcher is magnificent. The brightness, the colorful, the resolution of everything you can see in all your movies, cartoons. It's amazing. My kids love it. My grandkids love it, my wife loves it, and the t v is very easy to operate.
Written by a customer while visiting Samsung US