Customer Reviews for Samsung - Refurbished Excellent - 85 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
3
Reviews are overrated
on April 20, 2026
Posted by: just OK
[This review was collected as part of a promotion.] The remote seems to do as it pleases. The buttons are too small, too close together and do too many things resulting in winding up where you don't want to be or at least on a different channel than you desire. The picture is good, but the sound is only OK. Definitely overrated unless your hearing is as good as a newborn's. As most adults hearing is not that good the audio portion of the tv leaves something to be desired.
Response from Samsung USBy Samsung Specialist, April 20, 2026
Hi,
Thank you for purchasing Samsung’s Q8F TV and for sharing your feedback on the sound quality. To ensure you’re experiencing the best possible audio, we first recommend checking that your TV is running the latest firmware. To do this, navigate to: Home > left directional key > Settings > Support > Software Update
If the sound still doesn’t meet your expectations, there are a few settings you can try adjusting: Go to: Settings > All Settings > Sound > Sound Mode • Standard: Balanced sound without emphasis on any one range • Optimized: Enhanced effects and spacious sound • Amplify: Boosts mid and high tones to make dialogue clearer
You can also explore Expert Settings to fine-tune options such as Balance, Equalizer, Auto Volume, and more to match your personal preferences.
If you're considering expanding your setup, Samsung’s Q- and S-Series Soundbars (like the HW-xxx) support Q-Symphony, a feature that synchronizes your TV and soundbar speakers for an immersive 3D audio experience.
For further help adjusting your sound settings or finding the right soundbar for your space, feel free to reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or visit the Support link on our website for: • LiveChat • Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
QLED is AMAZING!
on April 20, 2026
Posted by: Mr Lou
from New York, New York
[This review was collected as part of a promotion.] Samsung again surpasses all others! QLED is amazing! Offering clarity and vibrancy to viewers. Highly recommend if you want to enjoy films and sports.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The greatest
on April 20, 2026
Posted by: David
from Pennsylvania
[This review was collected as part of a promotion.] Great TV crystal clear picture Samsung is the best
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV ever!
on April 20, 2026
Posted by: Bearded1
[This review was collected as part of a promotion.] the picture quality and resolution on this TV are absolutely amazing. I am 100% satisfied with my purchase . the contrast and brightness make the image so much better than other TVs
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
8 series
on April 20, 2026
Posted by: Cmft
from 36 Yorkshire Rd
[This review was collected as part of a promotion.] Sometimes it tends to be a bit slow. Also my tv is a samsung 8 series
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv i like the the thickness
on April 20, 2026
Posted by: Juel
from Queens New York
[This review was collected as part of a promotion.] I bought this tv because it's like 1" thin. And now i like it for every thing it offers wow in these price its a gem
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing clarity.And brightness.
on April 20, 2026
Posted by: SamIAm61
[This review was collected as part of a promotion.] I will never go back to any other brand after having my Samsung TV's. The brightness and clarity is better than any other brand I have used.And I have used a lot. This is now my 4th Samsung TV. All are still working perfectly and in different rooms of our house.
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung
on April 20, 2026
Posted by: Neduolc
[This review was collected as part of a promotion.] Loved my tv and all samsung electronics. I will continue to purchase samsung products