Customer reviews from Samsung US
Samsung - Refurbished Excellent - 85 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(823 Reviews)
Rating breakdown 823 reviews
5 Stars
682
4 Stars
96
3 Stars
25
2 Stars
10
1 Star
10
95%of customers recommend this product.
(
325 out of
341)
Customer Reviews for Samsung - Refurbished Excellent - 85 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
3
Couldn't stand up to a stuffed animal
on February 17, 2026
Posted by: Kaigai
from Sterling-heights, Michigan
[This review was collected as part of a promotion.] Picture and sound were absolutely amazing, until a 2 year old threw a stuffed animal at it, from 10 feet away, screen cracked and the TV won't even turn on now. If you've got toddlers, id stay away from this brand. If youre kid free, go for it.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, February 17, 2026
Kaigai,
I’m sorry to hear of this. Please note you can find a service center near you by visiting:
https://www.samsung.com/us/support/service/locations/
If you have any questions during the process, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
I’m sorry to hear of this. Please note you can find a service center near you by visiting:
https://www.samsung.com/us/support/service/locations/
If you have any questions during the process, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Nice resolution , good menú, nice wallpapers
on February 17, 2026
Posted by: Moya
from Atlanta georgia
[This review was collected as part of a promotion.] 1Help for find tge control of tv with the app smarthings
2 Updates with more apps
3 combined packs with soundbar system sonenthing like that
4 better prices
5better wifi and bluetooth conection
2 Updates with more apps
3 combined packs with soundbar system sonenthing like that
4 better prices
5better wifi and bluetooth conection
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on February 17, 2026
Posted by: Scooby
from Raleigh nc
[This review was collected as part of a promotion.] Nice tv to watch and to have it will be amazing. Tvs are alway amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My first 4K TV!
on February 17, 2026
Posted by: Kymani The Samsung Legend
from Queens, NY
[This review was collected as part of a promotion.] For my first 4k TV purchase, I wanted a top brand that I knew was going to be quality all across rhe board. I wanted something that would make my PS5 gaming POP! And due to my bedroom size, I needed it to be 32". Behold! One of the only 32" 4k QLED TVs on the market! Thank you Samsung! No other company is making these! I'd also like to see a 32" OLED TV in the future. 😎
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 17, 2026
Posted by: Anonymous
from Canada
[This review was collected as part of a promotion.] Awesome TV great viewing angles and nice pictures quality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clear, Clean Picture
on February 17, 2026
Posted by: Kervi
from Elmont NY
[This review was collected as part of a promotion.] The clarity and performance of the Television exceeded all expectations. I am really pleased with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clarity of the screen
on February 17, 2026
Posted by: DaddyBear
[This review was collected as part of a promotion.] Love the clarity of the screen. Almost better then real life
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on February 17, 2026
Posted by: Zoomzoom
[This review was collected as part of a promotion.] Some of the best resolution I have experienced. The picture is crisp and vibrant. Overall a great product
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US