Customer reviews from Samsung US
Samsung - Refurbished Excellent - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(2,011 Reviews)
Rating breakdown 2,011 reviews
5 Stars
1,625
4 Stars
281
3 Stars
61
2 Stars
14
1 Star
30
95%of customers recommend this product.
(
760 out of
801)
Customer Reviews for Samsung - Refurbished Excellent - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Great features
on May 25, 2026
Posted by: ColoradoSamsungLover
from Colorado Springs, CO
[This review was collected as part of a promotion.] Great tv. Brightness set to types of program. Colors and contrast extremely vivid. Resolytion is high and 8nterface is easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Color
on May 25, 2026
Posted by: OutlawChick
[This review was collected as part of a promotion.] It had a "BEAUTIFUL" Color to it
I Love ❤️ the vision of Samsung TV 's
I Love ❤️ the vision of Samsung TV 's
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on May 25, 2026
Posted by: Toni
from Weston, Florida
[This review was collected as part of a promotion.] Excellent resolution, color, contrast, kind of long set up
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love it
on May 25, 2026
Posted by: Rjptv
[This review was collected as part of a promotion.] Nice picture nice brightness remotes nice I like it
Written by a customer while visiting Samsung US
Customer Rating
5
Love this TV!
on May 25, 2026
Posted by: Stinger76
from Slidell, LA
[This review was collected as part of a promotion.] Seeing things in older movies we’ve never seen before. Due to the clarity and resolution we see much more detail including the background. This tv has a really good auto brightness that isn’t too noticeable that the tv is getting brighter or dimmer. Contrast in color is great, details are sharp and it’s so nice to see black instead of blotches.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Better than good!
on May 25, 2026
Posted by: Treeotree
from Los Angeles, CA
[This review was collected as part of a promotion.] I absolutely love the t.v. I purchased. Great picture, features, all of the above. If I could say one thing for it to be better on is the response time on the OS of the t.v. Sometimes I would like to just change the channel in less then some seconds but the little lag it has to switch menus is time consuming.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Cannot connect hearing aid streaming device
on May 25, 2026
Posted by: Collzee
from Phoenix AZ
[This review was collected as part of a promotion.] I need to connect a streaming device to the TV for my hearing aids. Because this TV only has HDMI ports I am unable to do it. I tried multiple connections with the assistance of tech advisors but to no avail. I wound up buying Bluetooth headphones but this is far from ideal. I also do not like the features of the TV, the way it starts up and how I have not been able to change it. I wish I never got this TV.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
2
Response from Samsung USBy Samsung Specialist, May 26, 2026
Collzee,
We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
tv focus
on May 26, 2026
Posted by: EL REY RAY
[This review was collected as part of a promotion.] Very nice TV I had previously owned a Sony for 12 years and was very pleased. I decided to go to Samsung for our washer and dryers
Written by a customer while visiting Samsung US