Customer reviews from Samsung US
Samsung - Refurbished Excellent - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(2,011 Reviews)
Rating breakdown 2,011 reviews
5 Stars
1,625
4 Stars
281
3 Stars
61
2 Stars
14
1 Star
30
95%of customers recommend this product.
(
760 out of
801)
Customer Reviews for Samsung - Refurbished Excellent - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
4
Ok features
on May 21, 2026
Posted by: Wilson
from Comfort texas
[This review was collected as part of a promotion.] Owning 4 Samsung tv’s, this one has the slowest internet acquisition speed.
I use lan connections to my 1 gig fiber service . the tv browser typically reports a 50 to 60 mbs speed test.
Picture quality is good but UHD sometimes suffers due to slow speed
Stations that are received via outdoor antenna are good though the source is 60 miles away.
On rare occasions sound fails to come up with the picture and a recycle of the channel fixes the problem.
I use lan connections to my 1 gig fiber service . the tv browser typically reports a 50 to 60 mbs speed test.
Picture quality is good but UHD sometimes suffers due to slow speed
Stations that are received via outdoor antenna are good though the source is 60 miles away.
On rare occasions sound fails to come up with the picture and a recycle of the channel fixes the problem.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on May 21, 2026
Posted by: Paol
[This review was collected as part of a promotion.] It’s a great tv, I love it, I recommend for everyone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Display and Smooth Performance
on May 21, 2026
Posted by: Mirkelamm
from Charlotte, NC
[This review was collected as part of a promotion.] I’ve been using this device for a while now and I’m honestly impressed. The display quality is sharp and vibrant, the performance feels very fast and smooth, and the battery life easily lasts throughout the day. The interface is user-friendly and responsive, making everyday tasks enjoyable. The camera quality is also excellent in both daylight and low light conditions. Overall, this product feels premium and reliable. Definitely one of the best devices I’ve used recently and I would highly recommend it to others
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Images are clear and precise.
on May 22, 2026
Posted by: Roy Boy
[This review was collected as part of a promotion.] I have so many problems with the Smart TV not staying on the selected station--it makes me re-enter password and codes multiple times while viewing--also when selecting channels--it skips over the channel and then reverts back to the previous channel. I get the spinning circle when I try to advance the channels quickly. I am forced to change channels very slowly. Don't know if the whole TV needs to be rebooted but it has been very frustrating to say the least. I own 4 Samsung TV's and this 75 inch performance has not matched previous models. Please offer suggestions to correct. Thanks Roy Schneider
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
3
Response from Samsung USBy Samsung Specialist, May 22, 2026
We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
This is my First ever Samsung QLED and its amazing
on May 22, 2026
Posted by: Manny
from Philadelphia, PA.
[This review was collected as part of a promotion.] This is my first ever Samsung QLED TV and it's amazing, resolution adding game consoles vibrancy and you can communicate and it Ai gives you help and direction.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size for room
on May 22, 2026
Posted by: TripleRB
[This review was collected as part of a promotion.] We love our new Samsung 65” TV. This replaced our 55” Samsung that just wasn’t quite big enough for the room. All of our streaming subscriptions are very easy to use. The display is bright and clear. We have no issues with this tv
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on May 22, 2026
Posted by: Chana
[This review was collected as part of a promotion.] Nice resolution colors are perfect no brightness good contrast and interface
Written by a customer while visiting Samsung US
Customer Rating
4
Good TV for what i need
on May 22, 2026
Posted by: Lazily
from Newberg Oregon
[This review was collected as part of a promotion.] Color and brightness look great for what I need along with the resolution and contrast being great, just wish the interface was a bit easier to navigate
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US