Customer reviews from Samsung US
Samsung - Refurbished Excellent - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(2,011 Reviews)
Rating breakdown 2,011 reviews
5 Stars
1,625
4 Stars
281
3 Stars
61
2 Stars
14
1 Star
30
95%of customers recommend this product.
(
760 out of
801)
Customer Reviews for Samsung - Refurbished Excellent - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Love everything about it
on May 20, 2026
Posted by: Samsung family
from Snyder, Texas
[This review was collected as part of a promotion.] The picture is so clear and bright. The resolution, the clarity, the color, the contrast is all so much better than our old tv. I love the fact that it’s preloaded with most of the tv streaming apps so all I had to do was log in and go. The security is amazing my old tv didn’t have that. Absolutely love this new tv.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect picture
on May 20, 2026
Posted by: Rose
from Sun City Center FL
[This review was collected as part of a promotion.] Love our new TV, easy to use with great help screens. Even non-techie users can enjoy them!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Applications
on May 20, 2026
Posted by: Mayra
[This review was collected as part of a promotion.] It is impossible to install HBO Max, Peacock and other channels
Response from Samsung USBy Samsung Specialist, May 21, 2026
We appreciate you taking the time to let us know about your experience with your Q7FD TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Good Quality.
on May 20, 2026
Posted by: Wolf
[This review was collected as part of a promotion.] Good TV for the price, picture quality is good, my last samsung lasted 14 years. Remote is basic but functional, I would recommend it to others who don't need top of the line.
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV!
on May 20, 2026
Posted by: lovesamsung
[This review was collected as part of a promotion.] I’ve honestly been really happy with this Samsung 43” 4K Vision QLED TV. The picture quality is super clear, colors look great, and streaming movies or shows in 4K looks amazing. It’s also really easy to use and runs apps smoothly. Perfect size for a bedroom or smaller living room, and overall it feels like a great TV for the price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
QLED is the Way to Go!!!
on May 20, 2026
Posted by: Tito
from 2091 Parnevik Place
[This review was collected as part of a promotion.] I love this TV!!! I have the 75 and had to get the 65 for my bedroom. I get so many compliments on this TV resolution. I love how all
The shows and movies look very vibrant and everything is so refreshing. I would definitely go with QLED
The shows and movies look very vibrant and everything is so refreshing. I would definitely go with QLED
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT FEATURES
on May 20, 2026
Posted by: Anonymous
from REN TON WASHINGTON
[This review was collected as part of a promotion.] GREAT TV EASY SET UP AWESOME COLOR GREAT PICTURE GOOD PRICE
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Tv
on May 21, 2026
Posted by: Bigma
[This review was collected as part of a promotion.] Im not sure about this tv having problems with it already o ly had ot for 2 months
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
3
Response from Samsung USBy Samsung Specialist, May 21, 2026
We appreciate your review. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US