Customer reviews from Samsung US
Samsung - Refurbished Excellent - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(2,011 Reviews)
Rating breakdown 2,011 reviews
5 Stars
1,625
4 Stars
281
3 Stars
61
2 Stars
14
1 Star
30
95%of customers recommend this product.
(
760 out of
801)
Customer Reviews for Samsung - Refurbished Excellent - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Great deal for the price!
on May 20, 2026
Posted by: KuyaArn
from Chula Vista CA
[This review was collected as part of a promotion.] Great deal for the price! I would recommend it to everyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on May 20, 2026
Posted by: Skillet
from Oxnard, California
[This review was collected as part of a promotion.] I purchased a 65-inch Samsung QLED television. This is the best tv I have ever bought! The picture quality is amazing! All the features are great as well. I will definitely recommend this television to my friends and family!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture and sound
on May 20, 2026
Posted by: Bwbjr
from Magnolia, Tx
[This review was collected as part of a promotion.] Amazing picture and vibrancy from top to bottom and corner to corner and great sound. It took me a month to stop flinching when it looked like something was flying off the screen at me. It's really that great and the best TV I've ever owned. I almost forgot about all of the apps and extras are pretty amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Unit
on May 20, 2026
Posted by: avid tv watcher
[This review was collected as part of a promotion.] This is my second Samsung TV just much bigger. But the same top quality. The picture quality is perfect the color is fantastic, in any light, the blacks are black and the colors are bright.
Written by a customer while visiting Samsung US
Customer Rating
5
Perfection in a picture
on May 20, 2026
Posted by: Mandapanda
[This review was collected as part of a promotion.] THis product has not only exceeded my expectations the quality of picture, sound, color, resolution,brightness and contrast are of the highest quality and let's not forget how easy it is to set up security and use all my favorite apps. Best tv purchase by far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Color enhancement
on May 20, 2026
Posted by: Johm
from St Petersburg Florida
[This review was collected as part of a promotion.] The color of our tv is life like..its.al
Ost as being there in person
Ost as being there in person
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Lack of digital optical audio input
on May 20, 2026
Posted by: Joe Joe
[This review was collected as part of a promotion.] I had to go purchase an adapter to be able to play my home entertainment speakers.
Response from Samsung USBy Samsung Specialist, May 21, 2026
Thank you for sharing your thoughts on the available inputs for the Q7F. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our Q8F Series and above.
For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the ports you need. You can find this by clicking on “Specs” (just beneath the Product Title), then "See All Specs" for the full list of available inputs and more: https://www.samsung.com/us/tvs/qled-tv/85-class-qled-tv-q7f-sku-qn85q7faafxza/
Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Specialist
For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the ports you need. You can find this by clicking on “Specs” (just beneath the Product Title), then "See All Specs" for the full list of available inputs and more: https://www.samsung.com/us/tvs/qled-tv/85-class-qled-tv-q7f-sku-qn85q7faafxza/
Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great creatures
on May 20, 2026
Posted by: Ms Rita
from Detroit, Michigan
[This review was collected as part of a promotion.] I’m enjoying my TV. It’s very colorful. The sound is beautiful
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US