Customer reviews from Samsung US
Samsung - Refurbished Excellent - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(2,011 Reviews)
Rating breakdown 2,011 reviews
5 Stars
1,625
4 Stars
281
3 Stars
61
2 Stars
14
1 Star
30
95%of customers recommend this product.
(
760 out of
801)
Customer Reviews for Samsung - Refurbished Excellent - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Best TV in the Land
on May 20, 2026
Posted by: TigerFrank
from Hampton Roads, Virginia
[This review was collected as part of a promotion.] Wonderful TV. I own two '75 (living rm) & '55 (bedrm). Additionally, I have purchased a '65 for my Navy Spouse daughter's home living rm. Best Picture & Color possible.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV out there
on May 20, 2026
Posted by: Sabs
[This review was collected as part of a promotion.] I have had Samsung TVs for years, and They just keep getting better. The brightness color contrast resolution they’re all wonderful. I could not ask for a better TV.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Tv
on May 20, 2026
Posted by: Hock
from Iowa
[This review was collected as part of a promotion.] Great TV- amazing clear picture on everything we watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A Package In One
on May 20, 2026
Posted by: Bigdaddy
[This review was collected as part of a promotion.] I was surprise how easy it is to use this TV, setting up was easy and straight forward. Lots of features from News to Sports to Entertainments everything is excellent. Bright pictures and vivid Colors
Written by a customer while visiting Samsung US
Customer Rating
3
BIG disappointment.
on May 20, 2026
Posted by: Seabee6897
from Georgia
[This review was collected as part of a promotion.] For the 1st time for several years after previously 3 Samsung TV's this TV will not cast! I have looked for DEX not in the item. Very disappointed to sayy the least.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Specialist, May 21, 2026
It’s unfortunate to hear you’re having trouble with your TV. To help us identify the cause and provide the most effective solution, please reach out so we can gather more information. You can contact us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Excellence
on May 20, 2026
Posted by: Kimson
from Wild Rose Wisconsin
[This review was collected as part of a promotion.] I think my wife is getting tired of me exclaiming "what a great purchase we made!" This TV has the best picture and color saturation I ever had. Thanks.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good tv
on May 20, 2026
Posted by: CJ26
from Lancaster, Kentucky
[This review was collected as part of a promotion.] Love the tv great picture right size color is good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy
on May 20, 2026
Posted by: Shrek
from Ct
[This review was collected as part of a promotion.] yes I'm very happy with my new TV I've been enjoying it much the picture quality, reolution and colors are beautiful. The versatility and usefulness for me has been excellent. It meets all my needs , e Samsung account linking my computer and phone screen so I can watch Dude computer and the TV at the same time it's been train so I can watch computer and the TV at the same time it's been awesome overall very happy thank you
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US