Customer reviews from Samsung US
Samsung - Refurbished Excellent - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(2,011 Reviews)
Rating breakdown 2,011 reviews
5 Stars
1,625
4 Stars
281
3 Stars
61
2 Stars
14
1 Star
30
95%of customers recommend this product.
(
760 out of
801)
Customer Reviews for Samsung - Refurbished Excellent - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Great picture.
on May 20, 2026
Posted by: BumblebeeSF
from Texas
[This review was collected as part of a promotion.] We love it. The picture is clear even when using the multiview. We have no complaints and would recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
touble downloading
on May 20, 2026
Posted by: robert
[This review was collected as part of a promotion.] I am having trouble downloading say if load HBO. and try to scoll down it will no scroll
Response from Samsung USBy Samsung Specialist, May 20, 2026
We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great choice for our needs.
on May 20, 2026
Posted by: Smoky Mountains
[This review was collected as part of a promotion.] We chose this product for our mountain cabin because of the high quality, bright color resolution. It has bee a hit for all who visit and they love the Samsung soundbar we paired with it for great sound quality. The high quality picture also helped out elderly relatives see the picture and captions more easily.
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on May 20, 2026
Posted by: Deen
[This review was collected as part of a promotion.] Clear picture; many tv and movie options, easy to use remote control
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding Initial Quality.
on May 20, 2026
Posted by: JeffD
[This review was collected as part of a promotion.] Outstanding picture quality. TV was easy to set up.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome!
on May 20, 2026
Posted by: Chuckey
[This review was collected as part of a promotion.] The picture is AWESOME!! I am never going to buy
another brand .
another brand .
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on May 20, 2026
Posted by: Mkv 1
[This review was collected as part of a promotion.] Good TV. Love everything about it
No issues with the TV. Easy to make adjustments
No issues with the TV. Easy to make adjustments
Written by a customer while visiting Samsung US
Customer Rating
3
Great TV / Horrible Remote
on May 20, 2026
Posted by: Watcher
[This review was collected as part of a promotion.] Great TV but the worst, very worst remote. Hope you never have to change the battery. The person who designed it should be fired.
Response from Samsung USBy Samsung Specialist, May 20, 2026
Watcher,
Thank you for sharing your thoughts on the remote. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your thoughts on the remote. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US