Customer reviews from Samsung US
Samsung - Refurbished Excellent - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(2,011 Reviews)
Rating breakdown 2,011 reviews
5 Stars
1,625
4 Stars
281
3 Stars
61
2 Stars
14
1 Star
30
95%of customers recommend this product.
(
760 out of
801)
Customer Reviews for Samsung - Refurbished Excellent - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Excellent picture quality
on May 20, 2026
Posted by: Cathy
from 45 minutes North of Boston
[This review was collected as part of a promotion.] I’m very happy with my new QLED 55” (Q75FD) television. This is a 2025 model recently purchased. The value is superb for the price. The picture quality exceeded my expectations. I had an older Samsung and upgraded to a larger screen, but so impressed with the high definition picture on the new set. I found the small remote a little tricky to learn, but I’m a senior citizen which may explain that. I would highly recommend Samsung televisions!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good T.V. for price
on May 20, 2026
Posted by: JulieB
[This review was collected as part of a promotion.] The resolution, contrast and brightness is excellent. My only complaint is the sound.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung qled
on May 20, 2026
Posted by: Joe c
from Morganville nj
[This review was collected as part of a promotion.] Never owned a Samsung tv decided to get the qled q7f i will now be switching all my tvs to that. Picture is great and i am extremely satisfied l.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The best tv
on May 20, 2026
Posted by: Coco
from NYS upstate
[This review was collected as part of a promotion.] This Samsung TVs are all amazing
They set up everything for you on their own and you have nothing to worry about.
They set up everything for you on their own and you have nothing to worry about.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Specialist, May 20, 2026
Coco,
Thanks for taking a moment to review Samsung’s Q7F TV. If you’re experiencing specific issues which caused you to give this a 1-star rating, please know Samsung Customer Support is here to help at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also reach our LiveChat team by selecting the ‘Support’ link on our website.
~ Samsung Specialist
Thanks for taking a moment to review Samsung’s Q7F TV. If you’re experiencing specific issues which caused you to give this a 1-star rating, please know Samsung Customer Support is here to help at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also reach our LiveChat team by selecting the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
I can see clearly now!
on May 20, 2026
Posted by: caro
from Alexandria, va
[This review was collected as part of a promotion.] our Samsung tv iamazng, The picture is so bright and the resolution so clear that it makes watching live programs and movies most enjoyable. I can easily stream other videos from my phone or tablets to the TV.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Large Screen Televisions
on May 20, 2026
Posted by: TheSaintThatAint
from Arab (by God) ALabama
[This review was collected as part of a promotion.] Samsung Televisions are the top of the video chain!
I had been a Mitsubishi TV customer since my first big screen "pull down" in 1981.
About ten years ago, watched a college football game at a friend's house with a 65" Samsung.
Bought one the next day, now I have 8 Samsung TVs between home and office and won't even
LOOK at any other brand!
I had been a Mitsubishi TV customer since my first big screen "pull down" in 1981.
About ten years ago, watched a college football game at a friend's house with a 65" Samsung.
Bought one the next day, now I have 8 Samsung TVs between home and office and won't even
LOOK at any other brand!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Sound
on May 20, 2026
Posted by: Daisy
[This review was collected as part of a promotion.] It is not as good as my previous Samsung. The volume has to be changed every time the channel is changed. The color is fine but again the previous TV had much better color.
Response from Samsung USBy Samsung Specialist, May 20, 2026
Daisy,
We appreciate your review. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
We appreciate your review. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Great display not as sharp but cool colors
on May 20, 2026
Posted by: B1Zelleone
[This review was collected as part of a promotion.] 3rd Samsung TV in my house I will purchase another soon
Written by a customer while visiting Samsung US