Customer reviews from Samsung US
Samsung - Refurbished Excellent - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(2,011 Reviews)
Rating breakdown 2,011 reviews
5 Stars
1,625
4 Stars
281
3 Stars
61
2 Stars
14
1 Star
30
95%of customers recommend this product.
(
760 out of
801)
Customer Reviews for Samsung - Refurbished Excellent - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Fast moving good quality good look good channels
on May 14, 2026
Posted by: Shank
from Fayetteville
[This review was collected as part of a promotion.] Color contrast resolution speed sound size compatible
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Spotting
on May 15, 2026
Posted by: Hypersall
from San Antonio Tx
[This review was collected as part of a promotion.] Issues when the screen is black you can see white sports
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Response from Samsung USBy Samsung Specialist, May 18, 2026
Hypersall,
We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on May 16, 2026
Posted by: Hussnain Fareed
[This review was collected as part of a promotion.] Samsung help services very best and quick response and product very good quality i like Samsung all products
Written by a customer while visiting Samsung US
Customer Rating
5
Unbelievable color!
on May 16, 2026
Posted by: GGGGGG
from Meridian, ID
[This review was collected as part of a promotion.] I got a new TV because my old TV wasn't very clear. I was absolutely Blown Away by how bright and colorful all of the images were. It was amazing! I didn't know that things could be so clear on a TV. I am very glad that I purchased the old 4K because the contrast capabilities are unmatched, in my opinion.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great clarity,big picture,and great pixelation
on May 16, 2026
Posted by: 2good2betrue
[This review was collected as part of a promotion.] this product was very clear the picture was good right
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung
on May 16, 2026
Posted by: Trich
from Houston TX
[This review was collected as part of a promotion.] Streaming Paradise easy love the ui easy to use picture is amazing.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great first TV
on May 16, 2026
Posted by: Riaa
[This review was collected as part of a promotion.] The tv is pretty good. For being a Qled, the colors are not great. The apps and features are really cool. Speakers are good too.
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top-Notch!
on May 18, 2026
Posted by: 89Marine
from Tucson, Arizona
[This review was collected as part of a promotion.] It was easy to set up and the picture is absolutely stunning! I like the way it is set up for ease of use. By far the best TV we have had. The clarity, the brightness, the contrast, the color and the resolution are all top-notch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US