Customer reviews from Samsung US
Samsung - Refurbished Excellent - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(2,011 Reviews)
Rating breakdown 2,011 reviews
5 Stars
1,625
4 Stars
281
3 Stars
61
2 Stars
14
1 Star
30
95%of customers recommend this product.
(
760 out of
801)
Customer Reviews for Samsung - Refurbished Excellent - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Fantastic TV
on May 5, 2026
Posted by: Chester
from Mequon, WI
[This review was collected as part of a promotion.] Fantastic picture quality, but I am still getting used to the remote control!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful picture
on May 5, 2026
Posted by: Saljm7
from Hoschton GA
[This review was collected as part of a promotion.] Tv performance is wonderful picture color and features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture and sound
on May 5, 2026
Posted by: Pantherjasper
from Portland Oregon
[This review was collected as part of a promotion.] I love this TV. It has a great picture and sounds good too. This is our second Samsung TV and would definitely recommend Samsung.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Vibrancy
on May 5, 2026
Posted by: Melo
from Florida
[This review was collected as part of a promotion.] Picture is clear and vibrant. Love all the great feature! Best TV yet!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on May 5, 2026
Posted by: Sports watcher
from Erie, Pa
[This review was collected as part of a promotion.] My Samsung TV is great, with vibrant colors, and the resolution is fantastic, its picture contrast is great for dim lit room so it's not hard on your eyes.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
TV lack JACK's to add additional devices
on May 5, 2026
Posted by: Blue Toad
from Pittsburgh
[This review was collected as part of a promotion.] I wear hearing aids and this TV Does not have Jack's in the back to support a wireless hearing device. It also black Jack for my 8 track player and my disk player. All of my other TV do support these devices. When I purchased this TV I assumed the TV it replaced, also a Samsung would support these devices. Very disappointed
Features
2
Performance
2
Design
5
Value
5
Response from Samsung USBy Samsung Specialist, May 6, 2026
Thank you for sharing your thoughts on the available inputs for the Q7FD. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our Q8F Series and above.
For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the ports you need. You can find this by clicking on “Specs” (just beneath the Product Title), then "See All Specs" for the full list of available inputs and more: https://www.samsung.com/us/tvs/qled-tv/55-class-qled-tv-q7f-sku-qn55q7faafxza/
Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Specialist
For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the ports you need. You can find this by clicking on “Specs” (just beneath the Product Title), then "See All Specs" for the full list of available inputs and more: https://www.samsung.com/us/tvs/qled-tv/55-class-qled-tv-q7f-sku-qn55q7faafxza/
Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent technology
on May 5, 2026
Posted by: Live4RetailT
from Washington DC
[This review was collected as part of a promotion.] The vibrancy and resolution of the screen Is Absolutely amazing! Even under 50 inches I Philly immersed and whatever I'm watching. The AI aspect I was in candy and performs with great accuracy. Brightness and contrast are easy to find and control but truly the pre-sets already take care of that… I love my Samsung TV!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture quality
on May 5, 2026
Posted by: Len P
[This review was collected as part of a promotion.] Works well. More complex to use than Comcast, but worth it. Picture is spectacular, especially compared to Comcast.
Written by a customer while visiting Samsung US