Customer reviews from Samsung US
Samsung - Refurbished Excellent - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(2,012 Reviews)
Rating breakdown 2,012 reviews
5 Stars
1,626
4 Stars
281
3 Stars
61
2 Stars
14
1 Star
30
95%of customers recommend this product.
(
761 out of
802)
Customer Reviews for Samsung - Refurbished Excellent - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Very good
on April 26, 2026
Posted by: Ventur3
[This review was collected as part of a promotion.] Color is very good, it's large, full quality and cheap
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Correction to on-screen labels
on April 26, 2026
Posted by: Gdlfreye
from California
[This review was collected as part of a promotion.] The television meets the specifications; the only problem was what was stuck to the screen. When I tried to remove it, it was too strong and scratched the screen.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy Samsung Specialist, April 27, 2026
Thank you for sharing your review. For further assistance, contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Yess please
on April 26, 2026
Posted by: Bebo82
from St louis
[This review was collected as part of a promotion.] Great tv wonderful device great picture pleasantly surprised amazing amazing amazing amazing amazing amazing great quality screen was amazing
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect TV !
on April 27, 2026
Posted by: Evelyn
from NC
[This review was collected as part of a promotion.] This television is State of the Art ! The colors are so vivid & bold that they just jump out at you. The Clarity is unreal ! I'm ecstatic about my decision to purchase this TV & couldn't be happier...Thanks, Samsung !
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality!
on April 28, 2026
Posted by: Scollado
from Puerto Rico
[This review was collected as part of a promotion.] The sound and visuals are amazing. You can see people's pores!! Haha
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tv of the future! It does it all, well!
on April 28, 2026
Posted by: Monkeysauce
from Riverton, Wyoming
[This review was collected as part of a promotion.] This is a wonderful tv! I love it! It has a crisp picture that is unbelievable! I love that it is set up for gaming, requiring only a subscription and controller. No console required! It has the standard connections, spaced out, so it's easier to setup or quickly switch. It fits on either a TV stand or a dresser and still looks impressive! It seems to be compatible with just about every app out there. I haven't found one that I needed another plug in to see anything. It has internal internet, and it actually surfs it well! Doesn't take long to get to the page you are looking for, either! The screen can appear to bright or dim occasionally, but I'm sure that there is a setting i could adjust to fix that! It's so infrequent that it is not a real bother. I would recommend this to anyone looking for a good TV, especially gamers! If you don't want games, you don't have to have them. When you ask the on board Ai it understands what you're saying and takes you there! 5 out of 5
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv very satisfied
on April 29, 2026
Posted by: Wally
from Moreno valkey ca
[This review was collected as part of a promotion.] The television is gtreat very happy and satisfied very bright
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Con cave tv
on April 29, 2026
Posted by: Q7FD 4K
[This review was collected as part of a promotion.] It's a great TV with easy features.sound is crystal clear
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US