Customer reviews from Samsung US
Samsung - Refurbished Excellent - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(2,012 Reviews)
Rating breakdown 2,012 reviews
5 Stars
1,626
4 Stars
281
3 Stars
61
2 Stars
14
1 Star
30
95%of customers recommend this product.
(
761 out of
802)
Customer Reviews for Samsung - Refurbished Excellent - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Great Television!
on April 20, 2026
Posted by: TheHairDad
from Little Rock, AR
[This review was collected as part of a promotion.] I love my TV! The brightness is perfect, it provides amazing color, the contrast is on point, it has a very easy to use interface, and the resolution is better than Ive seen!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and beautiful Tv.
on April 20, 2026
Posted by: Buffle_flo
[This review was collected as part of a promotion.] TV is beautiful, vibrant colors and resolution .My only [minor] complaint with this beautiful TV, is that it would be very nice if the instruction packet came with writing large enough for people with visual problems to see better..
Written by a customer while visiting Samsung US
Customer Rating
5
Cool features and LIVE TV. Lots of kids channels!
on April 20, 2026
Posted by: Meli
from California
[This review was collected as part of a promotion.] This TV was a Christmas gift for my daughter. It is perfect size and easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tv
on April 20, 2026
Posted by: Nikka
[This review was collected as part of a promotion.] Good like it nice picture and sound.really really good
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature
on April 20, 2026
Posted by: Living room
[This review was collected as part of a promotion.] yeah I'm enjoying it I'm enjoying it and it's good
Written by a customer while visiting Samsung US
Customer Rating
5
Great for Gam I ng
on April 20, 2026
Posted by: Shamis
[This review was collected as part of a promotion.] This is a great TV, serves my gaming needs well. The resolution is superior. Makes old games look new. The vibrancy is excellent.
Written by a customer while visiting Samsung US
Customer Rating
4
Good image almost no shadows on image
on April 20, 2026
Posted by: Binger13
[This review was collected as part of a promotion.] Very good image but menus are to slow and sloppy.
Sound is ok. But in sports goes back to low K.
Sound is ok. But in sports goes back to low K.
Written by a customer while visiting Samsung US
Customer Rating
2
System runs slow
on April 20, 2026
Posted by: Dahomierich
[This review was collected as part of a promotion.] Picture quality is okay, brightness is not that great, and system run too slow
Response from Samsung USBy Samsung Specialist, April 21, 2026
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US