Customer reviews from Samsung US
Samsung - Refurbished Excellent - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(2,013 Reviews)
Rating breakdown 2,013 reviews
5 Stars
1,627
4 Stars
281
3 Stars
61
2 Stars
14
1 Star
30
95%of customers recommend this product.
(
762 out of
803)
Customer Reviews for Samsung - Refurbished Excellent - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Great TV
on April 20, 2026
Posted by: Baseball mom
from Caledonia, MI
[This review was collected as part of a promotion.] The best TV we've owned! Crystal clear picture, and great color contrast. Very user friendly and setup was a breeze!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv color is good as well as the resolution
on April 20, 2026
Posted by: Jimmy
[This review was collected as part of a promotion.] Great product everything is good best tv I've brought
Written by a customer while visiting Samsung US
Customer Rating
5
Good tv for value
on April 20, 2026
Posted by: Esin60
from Phoenix AZ
[This review was collected as part of a promotion.] Very satisfied with quality and speed. Highly recommend it.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not good
on April 20, 2026
Posted by: Cjewell
from Pekin,illinois
[This review was collected as part of a promotion.] It was amazing at first but very quickly developed dark areas that spread. Withing 4 months it was noticeably darker. After a year i could nit watch it in a room with any light whatsoever. I tried all of the online "fixes" resetting it to factory default. Turning off the auto brightness adjust nothing fixed it. Probably my worst samsung experience ever.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy Samsung Specialist, April 20, 2026
We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
The best 4K screen I ever had.
on April 20, 2026
Posted by: JJVZ1190
from Utah
[This review was collected as part of a promotion.] Resolution, brightness, sound, 4K screen, QLED, price
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung rules!
on April 20, 2026
Posted by: GildedSandz
from Yuma, AZ
[This review was collected as part of a promotion.] Absolutely love samsung products. All my phones and TV work seamlessly together and work great. Resolution is amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoying my TV
on April 20, 2026
Posted by: DeeE
[This review was collected as part of a promotion.] Everything that I hoped for in a TV !
Thank you!
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic picture and quality
on April 20, 2026
Posted by: Ready2jet
from San Diego
[This review was collected as part of a promotion.] Great TV at an affordable price. Picture quality, resolution, and colors are all on point. The interface is simple and easy to use. Highly recommended to anyone looking to buy a quality TV.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US