Customer reviews from Samsung US
Samsung - Refurbished Excellent - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(2,013 Reviews)
Rating breakdown 2,013 reviews
5 Stars
1,627
4 Stars
281
3 Stars
61
2 Stars
14
1 Star
30
95%of customers recommend this product.
(
762 out of
803)
Customer Reviews for Samsung - Refurbished Excellent - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
3
Mrs
on April 20, 2026
Posted by: Zraye
from Kinmundy Illinois
[This review was collected as part of a promotion.] Na not sure of what i would like to say about this
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy Samsung Specialist, April 20, 2026
If you’re experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also reach our LiveChat team by selecting the ‘Support’ link on our website.
~ Samsung Specialist
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features, custom features, multi-video pic
on April 20, 2026
Posted by: Mike
from Lockport New York
[This review was collected as part of a promotion.] This tv has so many amazing features and custom settings and multiple video options. The crispness of the 2k to 4k is amazing depending on the setting of day, while during the sunny days the anti-reflection is always a plus! The color, brightness, and contrast features help make things comfortable when watching TV and movies making the realistic, and using the interface is so easy to use as well but they still have the voice help option as well! If needed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and quality graphics
on April 20, 2026
Posted by: Cricket4215
from Fulton, Mississippi
[This review was collected as part of a promotion.] Really a great quality TV as far as sound, graphics, and stunning hi definition led picture
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic viewing experience
on April 20, 2026
Posted by: LAJ0
[This review was collected as part of a promotion.] The picture in tv is flawless absolutely gorgeous viewing experience
Written by a customer while visiting Samsung US
Customer Rating
5
Sooo good!
on April 20, 2026
Posted by: Jer22
[This review was collected as part of a promotion.] Best viewing experience of any tv I’ve ever owned. No regrets
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to use.
on April 20, 2026
Posted by: Brysn
from Indiana
[This review was collected as part of a promotion.] Easy to install, easy to hook up. The only complaint that I have is the brightness of the TV
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on April 20, 2026
Posted by: Chauny71
from Philadelphia, PA
[This review was collected as part of a promotion.] the quality is really clear it's easy to use and I love the size of the product color contrast and brightness is excellent.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
20
on April 20, 2026
Posted by: Johnny
from Texas
[This review was collected as part of a promotion.] The depth and rich color that really creates a picture that makes you feel like you're there experiencing the visuals but feels really natural especially when I shut the lights off the resolution comes alive then with the surround sound it makes an alternate universe like it comes into existence
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US