Customer Reviews for LG - Refurbished Excellent - 65" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025)
Customer Rating
3
Lacking
on May 11, 2026
Posted by: BillCarseg
from Irvine, Ca
We have had a number of problems with making a connection. Lots of buffering.
Response from lg.comBy LG, May 20, 2026
Hi, Bill. We appreciate you sharing your experience with your LG OLED65B5AUA TV, and we want your viewing to feel smooth and uninterrupted. Buffering and connection drops are often tied to network stability, so checking your Wi‑Fi strength, reducing interference, or connecting through Ethernet can make a noticeable difference. You can also review our guide on improving streaming performance here: https://www.lg.com/us/support/help-library/tv-video-lag--20150774974899 If you’d like us to take a closer look at your setup, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care ^James