Customer reviews from lg.com
LG - Refurbished Excellent - 65" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.3
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
24
4 Stars
2
3 Stars
3
2 Stars
0
1 Star
4
Customer Reviews for LG - Refurbished Excellent - 65" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
I love it
on July 16, 2025
Posted by: mommyqueenlife_9830
[This review was collected as part of a promotion.] The LG 83 inch TV is the best. I love the vision the high definition the sound the remote everything about is the connectivity options on the TV is so easy to move and everything
Response from influenster.comBy LG DIgital Care, July 17, 2025
Thanks for the love! We’re so glad you’re enjoying your LG 83” TV—from the stunning high-definition picture and immersive sound to the easy connectivity and sleek design, it’s built to impress. It’s amazing to hear how well it fits your space and lifestyle. Here’s to endless entertainment and unforgettable viewing moments! 📺✨^Anthony
Written by a customer while visiting influenster.com
Customer Rating
5
Picture, sound, experience- Exceptional!
on July 17, 2025
Posted by: Tim B
[This review was collected as part of a promotion.] I have always wanted an OLED TV. I saw this one and decided it was time. I have to say, the colors are outstanding. I’m a big gamer and my games I play look exactly like I’d expect from a TV of this caliber! As for the UI I was pleasantly surprised, LG webOS is super easy to use and there are a ton of cool AI features integrated into this TV. The remote is sleek and connecting all our devices was smooth and easy. Also super happy they have an app that works in case the remote ends up under the couch lol. My kids comment constantly that it looks like we are in a movie theater so I’d say it was a good choice! Overall a great purchase and it’s exceeded my expectations. If you are thinking about the switch to OLED, I’d say get after it!! Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy Joslyn, LG Digital Care Team, July 17, 2025
This is what OLED dreams are made of, Tim! We’re so happy to hear your new TV is delivering on every level—from those jaw-dropping colors to the smooth gaming experience and smart, easy-to-use webOS interface. Sounds like movie nights and game days just got a major upgrade in your household. If you have more feedback or love to share, connect with us on social media @LGUSSupport. Thanks for sharing your experience, and welcome to the OLED club!
Written by a customer while visiting cohley.com
Customer Rating
5
Amazing!
on July 29, 2025
Posted by: Taylor S
[This review was collected as part of a promotion.] My husband and I have been looking for the perfect TV for our living room, and we stumbled across this one. What stood out to me was the size of the TV; it filled our wall without being too large. I also really loved how slim the actual TV is, as it doesn’t take up much space on the wall. The sound quality is great, and you barely need to turn the TV up to hear it play loudly. The picture quality is also amazing, and we have been able to enjoy all of our favorite shows. It was super easy to set up and took less than 10 minutes. Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy LG DIgital Care, July 31, 2025
Love this, and love that your LG TV is striking all the right chords, Taylor! The slim design, rich sound, and stunning visuals make it the perfect centerpiece for your space—and hearing how quickly and easily setup went is the icing on the cake. Here’s to countless cozy movie nights and unforgettable binge sessions. Thanks for letting LG be part of the magic! ^Anthony
Written by a customer while visiting cohley.com
Customer Rating
5
Sleek, fast and excellent picture quality
on July 29, 2025
Posted by: Kay B
[This review was collected as part of a promotion.] The LG 77" B5 OLED is legit. The picture is super clear, the colors pop, and it just makes what you're watching look so good. Movies, shows, games, whatever, it all looks super smooth and sharp. Gaming (which my husband tried right away lol) especially feels really fast and responsive with no lag, and it supports 4K at 120Hz which is awesome. The built-in smart features are easy to use, and the remote has voice control which is actually really handy. The picture quality is so good, you just get pulled right into whatever you’re watching. The colors are super vibrant, the blacks are deep, and everything looks insanely sharp. For the size and everything you’re getting, it's more than worth it. This review was submitted as part of a program that provides a purchase discount.
Response from cohley.comBy LG DIgital Care, July 31, 2025
Sounds like your living room just leveled up in every way, Kay! 🔥 The LG 77" B5 OLED was built to impress, and we’re thrilled to hear it’s delivering ultra-smooth action, breathtaking visuals, and that brilliant, responsive gaming experience. From vibrant color to crisp clarity, it’s a front-row seat to everything you love—with zero compromises. Thanks for sharing the love and letting LG be part of your screen-worthy moments! ^Anthony
Written by a customer while visiting cohley.com
Customer Rating
5
I would recommend this TV movie experience
on August 4, 2025
Posted by: Priscila F
[This review was collected as part of a promotion.] I’ve been using this TV LG OLED83B5PUA mainly in my living room to watch movies and shows with my family, and the experience has been amazing. I chose this model because I wanted something that would really elevate the picture quality and this OLED screen delivers deep blacks, vibrant colors, and a contrast that makes everything pop.
Right out of the box, I was impressed by how sleek and modern the design is. Setup was super easy and intuitive everything was ready to go within minutes. One thing that really surprised me was the sound quality. Even without an external speaker system, it’s clear and powerful.
It fits perfectly in my space and has quickly become the centerpiece of our living room. The smart apps work smoothly and make everyday use super convenient. I’d absolutely recommend this TV to anyone who wants that cinematic experience at home with top-tier picture quality.
Review submitted as part of a program that provides a discount on the purchase.
Response from cohley.comBy LG Digital Care Team, August 6, 2025
Thanks for the awesome review, Priscila! We’re thrilled to hear your LG TV is turning your living room into a full-on movie theater. From the deep blacks to the vibrant colors (and even the surprisingly great sound!) — it sounds like you’ve got the ultimate home cinema setup. We’re so glad it’s become the star of your space! If you have more feedback or love to share, connect with us on social media @LGUSSupport. We're happy to hear from you. ^Joslyn
Written by a customer while visiting cohley.com
Customer Rating
5
A Worthy Upgrade
on August 4, 2025
Posted by: Matthew G
[This review was collected as part of a promotion.] Just upgraded to the LG B5 77” OLED from my 2017 LG C7 65” and I‘ve been blown away by the quality. I’ve been using it for watching sports, streaming shows and movies, and gaming. It’s been amazing across the board for all of those. The picture is super sharp, colors look incredible, and the brightness has worked great in my bright living room.
Watching sports makes me feel right in the action, and games run incredible smooth. The smart TV features are easy to use, which makes flipping between apps super quick and seamless. The AI features have been great in recommending the best picture setting for whatever app I may be using.
Attached to this are pictures of my setup!
Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy LG Digital Care Team, August 5, 2025
Thanks for the amazing review, it’s awesome to read that it’s been a major upgrade from your C7 and performing flawlessly for movies, and gaming. Thank you for sharing with us, here’s to many more epic game nights and cinematic marathons! ^Jose
Written by a customer while visiting cohley.com
Customer Rating
5
Stunning picture and sound
on August 6, 2025
Posted by: Jason O
[This review was collected as part of a promotion.] I upgraded from an 82" 2019 QLED to the LG OLED83B5PUA and have been blown away by the difference in picture quality. Blacks are obviously better, but everything is crisper, with a 3D quality that was missing from my old TV.
This is in a living room that doubles as a casual daytime spot and a theater room at night. With Dolby Vision and Dolby Atmos playing 4K content, movies come alive. I’ve even found myself putting on the kids’ animated movies just because they look so stunning on this TV.
I compared the B, C, and G series side by side in-store. While I could see some subtle differences, I knew I’d never watch them like that at home, and I’m very happy with my purchase.
Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy LG Digital Care Team, August 8, 2025
Thank you for sharing your experience! We're thrilled your TV has brought your living room to life with movie nights, and even animated films. Enjoy every stunning frame!
Written by a customer while visiting cohley.com
Customer Rating
5
Very happy
on August 15, 2025
Posted by: linaf53f9_1511
[This review was collected as part of a promotion.] Every frame is just stunning. I am so pleased with this purchase and how efficient the tv is it’s an amazing investment. My whole family loves watching movies as the sound performance is top tier.
Response from influenster.comBy LG Digital Care Team, August 19, 2025
Thank you for the glowing review of our OLED83B5PUA TV! We're thrilled to read every frame has left you stunned, and that performance brought your family’s movie nights to the next level. Here's to many more cinematic moments with LG! ^Jose
Written by a customer while visiting influenster.com