Customer reviews from lg.com
LG - Refurbished Excellent - 65" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.3
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
24
4 Stars
2
3 Stars
3
2 Stars
0
1 Star
4
Customer Reviews for LG - Refurbished Excellent - 65" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025)
Customer Rating
3
I mean...it's a tv
on May 24, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] It's an ok product, but I think it's too expensive for something I could have gotten for less with a different brand. If I'm going to spend this much, I wish it would come with things to hide cords
Response from influenster.comBy LG Digital Care Team, June 1, 2025
Hey there! We appreciate your feedback about your experience with your LG TV. Having your TV provide a sleek look when it's mounted on your wall is always a priority so you can fully enjoy it. We'll be sure to share your suggestion with our teams so we can continue to work towards that goal. Our doors are always open for you on social media at @LGUSSupport if you ever need help in the future! *Josh
Written by a customer while visiting influenster.com
Customer Rating
4
Awesome TV
on June 4, 2025
Posted by: barbito_5767
[This review was collected as part of a promotion.] I really like the television. The sound is impeccable and the remote was very easy to use. I love it looking in my home and I would definitely be getting more LG products. The picture quality is also very good.
Response from influenster.comBy LG Digital Care Team, June 8, 2025
Thank you for your feedback on your LG OLED TV! 🌟 We're so glad you're loving the impeccable sound, the easy-to-use remote, and that stunning design that fits right into your home. With over 8.3 million self-lit pixels, you're experiencing those perfect blacks and vibrant colors the way they’re meant to be seen. 🎬✨ We can’t wait for you to explore more LG products. For more feedback or questions, private message us on social media @LGUSSupport . Thanks for choosing LG to be part of your home! 🙂🍿^David
Written by a customer while visiting influenster.com
Customer Rating
5
Awesome tv
on June 5, 2025
Posted by: jamesp8_7769
[This review was collected as part of a promotion.] Very happy with my new team it works great in my gaming room. The lights are beautiful. The screen is good. The quality is even better and it is definitely a great TV to use with my PS five.
Response from influenster.comBy LG Digital Care Team - Diego, June 8, 2025
Hey James! That's absolutely fantastic to hear! We're thrilled you're so happy with your new LG TV and that it's working great in your gaming room. It's wonderful to know you're enjoying the beautiful lights, good screen, and even better quality, making it a truly great TV to use with your PS5! If you ever have any questions about maximizing your TV's features or need assistance with anything at all, please feel free to send us a private message on social media @LGUSSupport. ^ Diego
Written by a customer while visiting influenster.com
Customer Rating
4
First new AI tv experience
on June 12, 2025
Posted by: rubyn59_7708
[This review was collected as part of a promotion.] The installation is easy. Connectivity is simple but sometimes disconnected, and requires reconnection. But the Tv is thin on the top and thicker at the bottom, easy to damage, not durable if you move the tv around too much. LG is known for their pictures quality. Sound performance is 8/10, my old one has better sound performance.
Response from influenster.comBy LG DIgital Care, June 16, 2025
Thanks so much for your thoughtful review, Rubyn! We’re thrilled to hear your first AI TV experience with LG started off with easy installation and simple connectivity. While we’re glad the picture quality delivered as expected, we truly appreciate your feedback on the sound and design—it's insights like yours that help us keep innovating for even better experiences ahead. If you ever need help optimizing performance or exploring features, we’re always here for you, just a private message away through our social media platforms! Here's to many amazing viewing moments ahead with your new LG TV! ^Anthony
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing color and picture quality!
on June 27, 2025
Posted by: Rylee C
[This review was collected as part of a promotion.] The LG B5 OLED TV is easy to set up and has definitely exceeded all my expectations when it comes to picture quality! The colors are super vibrant and it is amazing how much of a difference you can tell between a non-OLED TV and the B5. It is ideal for daily TV watching, movie nights, and gaming. Besides the incredible picture quality, it also runs very smooth and switches between apps quick and seamlessly. All in all, the LG B5 OLED TV is great and I can highly recommend it if you are looking for a new TV. Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy LG Digital Care Team, June 30, 2025
Thank you so much for sharing your experience, we’re thrilled to read it’s exceeding your expectations and bringing your shows, and games to life with those vibrant OLED colors. It’s awesome that you’re also enjoying the smooth app performance. Pairing with one of our LG soundbar can create a truly immersive home theater experience! ^Jose
Written by a customer while visiting cohley.com
Customer Rating
5
Good
on July 1, 2025
Posted by: quinp_887
[This review was collected as part of a promotion.] Absolutely stunning picture quality. The blacks are deep, colors are rich, and motion is incredibly smooth. At 83 inches, it's like having a cinema at home. Great for movies, gaming, and sports. The smart TV interface is easy to use, and Dolby Vision + Atmos really adds to the experience. Expensive—but worth every dollar if you're serious about home entertainment.
Response from influenster.comBy LG Digital Care Team, July 7, 2025
Thank you for sharing such a fantastic review, it’s awesome to read how much you’re enjoying the vibrant colors. Thanks for choosing LG! ^Jose
Written by a customer while visiting influenster.com
Customer Rating
5
Good TV good picture
on July 7, 2025
Posted by: moehunnid_724
[This review was collected as part of a promotion.] this is a good TV the the picture comes out nice. Nothing too special or crazy. I mean in the end it’s just a TV, but I am not mad about this one whatsoever.
Response from influenster.comBy LG Digital Care Team, July 7, 2025
Thanks so much for sharing your thoughts, we're glad to read you're happy with the picture quality. If you ever want to explore features like Filmmaker Mode, AI upscaling, or immersive sound options to get even more out of your viewing, let us know. Thanks for choosing LG! ^Jose
Written by a customer while visiting influenster.com
Customer Rating
5
A must have TV for the household!
on July 9, 2025
Posted by: Jordan H
[This review was collected as part of a promotion.] Alright, we finally got the 83-inch LG B5 OLED set up in our basement movie room, and man, it is a complete game-changer. The sheer size is one thing, but the picture quality is what really elevates the space. Family movie night has been upgraded to a full-blown theater experience. The blacks are genuinely black, not some washed-out gray, which makes every color pop with incredible vibrancy. Since it's in the basement, we can get the room really dark, and the detail in shadowy movie scenes is just stunning.
It's also fantastic for watching sports, with no motion blur during fast plays. We have it connected to our LG soundbar, and the combination creates a seriously immersive audio experience that fills the whole room. The built-in smart apps are straightforward to use for finding something to watch. My only tiny gripe is that the remote isn't backlit. But honestly, it's a minor issue. The whole fam loves it.
Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy LG Digital Care Team, July 12, 2025
Thanks for sharing this incredible review, we’re thrilled to read it’s transformed your basement into a true home theater. Enjoy many amazing movie nights and game days with the family, and thank you for choosing LG! ^Jose
Written by a customer while visiting cohley.com