Customer reviews from bestbuy-ca
LG - Refurbished Excellent - 65" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.5
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
24
4 Stars
3
3 Stars
0
2 Stars
2
1 Star
2
89%of customers recommend this product.
(
24 out of
27)
Customer Reviews for LG - Refurbished Excellent - 65" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025)
Posted by: tv09879
Verified Purchase:Yes
Very happy with this purchase, excellent picture & features.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Great picture alright sound great gaming series X
on September 5, 2025
Posted by: BLUE IXI
from Saskatoon
Gender:Male
Verified Purchase:Yes
It was great for video not great for sound recommend sound bar, for game it hits 120 fps no problem and secondary setting for blue light and night time brightness while playing in the dark.
One thing though when the Ai tries to be implements when activating with HDR on Xbox Series X sometimes flickers up and down brightness trying to correct it.
One thing though when the Ai tries to be implements when activating with HDR on Xbox Series X sometimes flickers up and down brightness trying to correct it.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Posted by: Jkeat87
from Thunder Bay
Gender:Female
Verified Purchase:Yes
One week in and loving our new TV! The images on OLED is right deadly and the sound is exceptional! Very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Posted by: Amir0091
Verified Purchase:Yes
Excellent and mesmerizing picture quality, amazing sound. Really happy with it.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Posted by: Dave514
Verified Purchase:Yes
I love this tv it’s huge and extremely bright and clear.
Written by a customer while visiting bestbuy-ca
Posted by: PUSHPINDER
from Surrey,BC
Gender:Male
Verified Purchase:Yes
I bought this smart tv last week, pretty sleek and colors looks natural. Remote is descent .Just new purchase ,need to find more features in coming days.thanks
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Remote and OS Issues
on September 30, 2025
Posted by: Tpro
from Ontario
Yes the remote control is lacking buttons and takes some getting used to. Fix is use another LG remote control that has the buttons you want! I have a couple different LG remotes AKB72915206 and ABK75675304 which both work great and seem to have all needed functions for this OLED TV. I still us the included magic remote as well and I am getting more used to using it over time.
The WebOS well it's feature rich but not as intuitive as it could be. I have WebOS 4 on my 8 year old LG Tv and WebOS 25 is much better as far as features go however it's a steeper learning curve getting used to using and finding all the settings.
I find using my Google TV Streamer much simpler and the YouTube App works better than the one on the LG WebOS.
I do recommend this TV especially when on a good sale, just know it will take time to learn everything.
The WebOS well it's feature rich but not as intuitive as it could be. I have WebOS 4 on my 8 year old LG Tv and WebOS 25 is much better as far as features go however it's a steeper learning curve getting used to using and finding all the settings.
I find using my Google TV Streamer much simpler and the YouTube App works better than the one on the LG WebOS.
I do recommend this TV especially when on a good sale, just know it will take time to learn everything.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Posted by: s585
from just outside Collingwood, Ontario
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had this TV for a week now and are really impressed with the picture quality and performance. We paired it with a new soundbar and the whole experience has been great.
Written by a customer while visiting bestbuy-ca