Customer Reviews for Hyper - 4K Multi-Display Docking Station For 13"-14" MacBooks - for Notebook, Desktop PC - Memory Card Reader - microSD
Customer Rating
5
Works beautifully
on April 10, 2022
Posted by: Ruben
I had a docking station from Plugable that I really liked, but it used DisplayLink drivers technology and because of a recent Mac update I could no longer watch videos from Netflix or Udemy or YouTube TV. Thank goodness I discovered this Hyper drive! It arrived yesterday and it’s working flawlessly and it doesn’t use any drivers whatsoever. So I can see all my content again AND as an added bonus I can finally use Flux and Nightshift on my external monitors for the first time! Very, very satisfied with this product despite its high cost.
Written by a customer while visiting Hyper
Customer Rating
5
Premium price, Premium quality
on May 4, 2022
Posted by: Stephen W.
This the best dock I've found for my MacBook Pro. Wish it cost less but it's really in a league of its in terms of I/O. Multiple Display Ports outputs is really the key feature for me.
Written by a customer while visiting Hyper
Customer Rating
3
Stopped Working
on October 19, 2022
Posted by: Raul
I bought this about a month ago, I was very happy, everything was working perfectly. Suddenly everything stop working except for HDMI por 2. I dont know what is wrong with the thing. Pleas help
I have now ordered this unit on two separate occasions and both times the same parts of the unit did not work. I understand that this is a difficult piece to manufacture. So then don't do it.
No, I would not recommend this to a friend.
Response from HyperBy Hyper Support, November 27, 2024
Your case and request for return was looked up and I can see that a representative reached out a few times to work with you towards a solution but received no response. They would be happy to work with you. You can reply back to ay of the emails that were sent or you can call them at 844-674-6789 Monday thru Friday 10 Am to 7 PM EST. They are happy to help.
Written by a customer while visiting Hyper
Customer Rating
1
Trash!! Don't Buy it!!
on March 11, 2022
Posted by: Nick E.
This thing is garbage. I've been using for a few weeks and half the ports don't work. It can't keep the 2 4k monitors running. they cycle and flash everyday for no reason. I reached out to Hyper Support, no reply still. Going on 2 weeks now. Literally have had to open a dispute case with my CC company due to the lack of interested on Hyper's part to actually take care of the issue. Oh, and did I mention that the unit gets so hot you can't touch it??!! Stay away from this thing at all costs, it doesn't seem like the product is any better than the one the scammed people with on Indiegogo. I know a few people that had major problems there and can't get Hyper to stand behind the product.
Written by a customer while visiting Hyper
Customer Rating
1
My first real Hyperdrive disappointment
on March 27, 2022
Posted by: Chuck
I have been struggling for two days to get this to work consistently. I own 5 other Hyperdrive products and was really looking forward to this to go with my new M1 MacBook Pro. First, this was obviously designed for the the previous MacBook Pro as on the 16" the ports sit way under computer so you always have to disassemble the computer from the dock to just get to ports. Second, the groove which I assume is supposed to line up with the rubber feet does not so the laptop slides around. Third, the ports do not alway see a device. Sometimes I need to wait a minute or two for an HDMI port to be recognized and a monitor to appear. I have tried different cords, types of cords, and I still have the same issue. This is frustrating. I really wish there was a thunderbolt pass through. It is the only thunderbolt dock I have seen that does not have one. I should have read the specs better as I thought the port that lets you feed 100 watts of power was a passthrough but I missed this so I can't use the add on third monitor port without not being able to use any other thunderbolt peripherals, like my thunderbolt hard drive. Kind of limits such a powerful machine. Again, I assumed a spec they didn't have but I am really disappointed. If you have an M1 MacBook Pro, skip this and go for the stand alone docking station. You'll be much happier. This makes using my new, expensive Mac, less than satisfying.
Written by a customer while visiting Hyper
Customer Rating
4
Great product, would have been perfect if it came with a DC power adapter
on April 11, 2022
Posted by: Juan C.
The product build quality is AMAZING. The 2 points of improvement are: _USB-C cables are short and uncomfortable to plug in when you set your laptop down on the dock. _I have other docs (landing zone) that for the same price point included a power adapter. Hyper does not so it forces the user to have to plug/uplug their Mac charger every day if you don't own a spare.
Written by a customer while visiting Hyper
Customer Rating
2
Unable to Connect 3 Monitors
on June 4, 2022
Posted by: Bernhard P.
Unable to Connect 3 Monitors and surface color is already disappearing in one end