Customer reviews from sony.com
Sony - Refurbished Excellent - ULT FIELD 5 Wireless Speaker - Off White
Average customer rating
4.8
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
18
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
0
60%of customers recommend this product.
(
3 out of
5)
Customer Reviews for Sony - Refurbished Excellent - ULT FIELD 5 Wireless Speaker - Off White
Customer Rating
5
Outstanding Speaker
on July 16, 2025
Posted by: Carter W
Gender:Male
I bought the ULT field 5 hoping for a major upgrade from the field 1, and I was not disappointed! This is a great speaker with great sound clarity and outstanding bass. I also like the light upgrade compared to the SES XG300/500 and the ULT field 7. Overall, I highly recommend this speaker!
I would recommend this to a friend!
Response from sony.comBy DiegoV, Sony North America Customer Support, July 17, 2025
Hi Carter W,
Thanks for the review and the 5-stars rating! With the brand new SRSULT50, experience superior sound with powerful boosted audio, deep bass, and vibrant 360° Party Lights. Designed for portability, this speaker is easy to carry, so your music and party vibes can go wherever you do. Perfect for any setting, it delivers immersive sound and lighting to elevate every moment!
Thanks for choosing Sony, have an amazing day!
-DiegoV, Sony North America Customer Support
Thanks for the review and the 5-stars rating! With the brand new SRSULT50, experience superior sound with powerful boosted audio, deep bass, and vibrant 360° Party Lights. Designed for portability, this speaker is easy to carry, so your music and party vibes can go wherever you do. Perfect for any setting, it delivers immersive sound and lighting to elevate every moment!
Thanks for choosing Sony, have an amazing day!
-DiegoV, Sony North America Customer Support
Written by a customer while visiting sony.com
Customer Rating
5
Top of the Line
on November 27, 2025
Posted by: Moonrunner79
Gender:Male
Best Bluetooth speaker ive ever had… & I’ve had quite a few in the past 20 years. Highly recommended…
I would recommend this to a friend!
Response from sony.comBy Sony North America Support, November 28, 2025
Hi Moonrunner79,
We are thrilled to hear that you consider the SRS-ULT50 (ULT FIELD 5) the best Bluetooth speaker you've ever had! Thank you for sharing your fantastic feedback and high recommendation after 20 years of experience with portable audio.
Thanks for choosing Sony.
Best regards, Eliab
We are thrilled to hear that you consider the SRS-ULT50 (ULT FIELD 5) the best Bluetooth speaker you've ever had! Thank you for sharing your fantastic feedback and high recommendation after 20 years of experience with portable audio.
Thanks for choosing Sony.
Best regards, Eliab
Written by a customer while visiting sony.com
Posted by: bright123
Gender:Male
Verified Purchase:Yes
The speaker has a lot of software issues, starting special the wireless connection and starting at the beginning of this month, i have not been able to use the speaker at all because it keeps crashing when I turn it on, and it wouldn't allow me to turn it back off even if I press and hold the off button. So I would not recommend this speaker to anyone else. I have been trying to reach Sony with no luck
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, August 24, 2025
Hi Bright123,
Thank you for sharing your experience with the Sony - ULT FIELD 5. We're truly sorry to hear about the connection and power issues you've encountered. That's certainly not the experience we want for our customers.
We recommend performing a factory data reset on your speaker, which can often resolve issues like the ones you described. You can find the instructions on how to do it here:
https://helpguide.sony.net/speaker/7859/v1/en/contents/TP1001870505.html?search=default
If the problem continues after the reset, please email the information below to socialsupport@am.sony.com so we can better assist you.
Full Name:
Username:
Telephone Number:
Model Number:
Issue/Concern:
We'll be happy to look into this further for you. Thank you for considering Sony products!
Regards,
Dominick
Thank you for sharing your experience with the Sony - ULT FIELD 5. We're truly sorry to hear about the connection and power issues you've encountered. That's certainly not the experience we want for our customers.
We recommend performing a factory data reset on your speaker, which can often resolve issues like the ones you described. You can find the instructions on how to do it here:
https://helpguide.sony.net/speaker/7859/v1/en/contents/TP1001870505.html?search=default
If the problem continues after the reset, please email the information below to socialsupport@am.sony.com so we can better assist you.
Full Name:
Username:
Telephone Number:
Model Number:
Issue/Concern:
We'll be happy to look into this further for you. Thank you for considering Sony products!
Regards,
Dominick
Written by a customer while visiting sony.com
Posted by: Alanm89
Gender:Male
Verified Purchase:Yes
My wife got this for me and it sounds great. Has good bass also
I would recommend this to a friend!
Response from sony.comBy Estefany, Sony North America Customer Support, December 13, 2025
Hi Alanm89,
Thank you so much for sharing your feedback on the SRS-ULT50 speaker your wife got for you!
We are delighted to hear that you think the sound is great and that you are enjoying the good bass.
The ULT POWER SOUND series is designed specifically to deliver that powerful, deep bass and huge sound field, which really makes music come alive.
Thanks for choosing Sony!
Warm regards,
Estefany
Thank you so much for sharing your feedback on the SRS-ULT50 speaker your wife got for you!
We are delighted to hear that you think the sound is great and that you are enjoying the good bass.
The ULT POWER SOUND series is designed specifically to deliver that powerful, deep bass and huge sound field, which really makes music come alive.
Thanks for choosing Sony!
Warm regards,
Estefany
Written by a customer while visiting sony.com
Posted by: Russ420
Gender:Male
Verified Purchase:Yes
love this speaker best speaker i truly love the experience im having thank you truly blessed
No, I would not recommend this to a friend.
Response from sony.comBy Estefany, Sony North America Customer Support, December 22, 2025
Hi Russ420!
Thanks so much for sharing your review with us.
We are thrilled to hear that you love your SRS-ULT50 and are having such a great experience with it!
This speaker is designed to pack a punch with its massive bass and "ULT" button modes that let you feel the deep sound. It also features a long-lasting battery and a water resistant design, so you can take that powerful sound almost anywhere without a worry.
Thank you for selecting Sony. Enjoy the holidays!
Best regards,
Estefany
Thanks so much for sharing your review with us.
We are thrilled to hear that you love your SRS-ULT50 and are having such a great experience with it!
This speaker is designed to pack a punch with its massive bass and "ULT" button modes that let you feel the deep sound. It also features a long-lasting battery and a water resistant design, so you can take that powerful sound almost anywhere without a worry.
Thank you for selecting Sony. Enjoy the holidays!
Best regards,
Estefany
Written by a customer while visiting sony.com
Customer Rating
5
Another level of music and bass
on April 16, 2026
Posted by: AngelyC
[This review was collected as part of a promotion.] This speaker is simply amazing! The audio quality is so precise and clear that feels like songs are just made for your ears. The light changing colors at the rhythm of the music is an amazing touch that makes ir perfect for a party. Tried it with rock, reggaeton, salsa, dembow and bachata and the ULT bass is another level. Without it you can hear an amazing song but with it, you feel like you’re inside of the song. This speaker is concert level. The size with the straps are for super easy for travel. Lasted the whole beach day and had more than 75% left.
Response from influenster.comBy Sony North America Support, April 17, 2026
Hi AngelyC,
We are thrilled to hear you're loving your new speaker! It’s great to know the ULT bass and light features are hitting the right notes for your music and that the battery life held up so well for your beach day.
Thanks for choosing Sony.
Best regards,
Eliab
We are thrilled to hear you're loving your new speaker! It’s great to know the ULT bass and light features are hitting the right notes for your music and that the battery life held up so well for your beach day.
Thanks for choosing Sony.
Best regards,
Eliab
Written by a customer while visiting influenster.com
Customer Rating
5
Sonic luxury on the Go
on April 18, 2026
Posted by: PoojaR
[This review was collected as part of a promotion.] I have been using sony portable speakers and would say its for people who needs loud clear music without overthinking specs. The ergonomics are real easy, buttons are super simple not complex and you dont need manual every time you touch it. Battery is solid lasted whole day without charging. Bluetooth connected instantly and stayed without random cut offs. Lastly the material is sturdy but not heavy perfect to roam around with.
Response from influenster.comBy Sony North America Customer Support, April 19, 2026
Hi there,
It is truly wonderful to know that your experience with the Sony ULT FIELD 5 has been so seamless! We love that you’re enjoying the intuitive design and reliable connectivity, making it easy to focus on the music rather than the manual. It's great to hear that the battery life and sturdy, portable build are keeping up with your lifestyle.
Thank you for being a loyal member of the Sony family!
Regards,
Dominick
It is truly wonderful to know that your experience with the Sony ULT FIELD 5 has been so seamless! We love that you’re enjoying the intuitive design and reliable connectivity, making it easy to focus on the music rather than the manual. It's great to hear that the battery life and sturdy, portable build are keeping up with your lifestyle.
Thank you for being a loyal member of the Sony family!
Regards,
Dominick
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing
on April 19, 2026
Posted by: WhitfieldC
[This review was collected as part of a promotion.] Oh my goodness!!! This speaker is absolutely amazing!!! The charge.lasts a whole, it is made so well, easy.controls, and sounds incredible! 8 also love the bass boost.feature!!
Response from influenster.comBy Sony North America Customer Support, April 19, 2026
Hi there,
We couldn't be happier to hear that you are loving your new Sony ULT FIELD 5! It sounds like the battery life, build quality, and that powerful bass boost are making a real impact on your listening experience.
Thank you for choosing Sony to power your sound!
Best regards,
Dominick
We couldn't be happier to hear that you are loving your new Sony ULT FIELD 5! It sounds like the battery life, build quality, and that powerful bass boost are making a real impact on your listening experience.
Thank you for choosing Sony to power your sound!
Best regards,
Dominick
Written by a customer while visiting influenster.com